Lithia Toyota of Abilene
Abilene, TX
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Rude Salesman We were looking at the new Rav4, the salesman (Aaron) knew everything about the vehicles he was showing us the vehicle he took his time to explain all We were looking at the new Rav4, the salesman (Aaron) knew everything about the vehicles he was showing us the vehicle he took his time to explain all the vehicle's features, we were Ok with the service at that time. They did not have the color we wanted, somebody checked other dealers he "didn't find any". We were willing to consider one they had (even though it was not the color we wanted), then when we seated to talk about the price, we made our fist offer for the vehicle. The salesman Aaron checked with his manager or somebody, he came back told us they said NO... then he told us good bye. He did not give us his card, he did not try to negotiate the price, he seemed angry, gave us a mean look meaning get out of here. More
Kenan & Lithia Toyota of Abilene Lithia Toyota in Abilene, Tx is a fantastic place to buy your next car. I have purchased 4 cars/SUVs/trucks from them in the last 2 hrs and they neve Lithia Toyota in Abilene, Tx is a fantastic place to buy your next car. I have purchased 4 cars/SUVs/trucks from them in the last 2 hrs and they never fail to go above and beyond with service, attention to detail, and great prices. I highly encourage anyone interested in buying a quality product Toyota from Lithia. Kenan Pyeatt, Chris Herrington, and the whole staff will do whatever you need to feel good about your purchase and not haggle you with salesmanship. I appreciate you guys! More
The most pleasant experience. I have never had a more pleasant experience than I did buying this car with Phillip. He made it so easy and exciting. Sometimes when women come in by I have never had a more pleasant experience than I did buying this car with Phillip. He made it so easy and exciting. Sometimes when women come in by themselves , the salesmen seem to think easy target but not with Phillip. He wanted to make this easy for me and I was so excited to have found him. He worked hard to find the exact car that I wanted and to get it as soon as possible. Made sure my experience was pleasant and non stressful. I will be telling everyone about what a nice and professional sales person he is. Thank you Phillip and Lithia Toyota.. More
No fuss no muss, kudos Phillip Underwood! I shopped over the internet to narrow down the vehicle & price, in the end I chose Lithia Toyota of Abilene. A friend had recommended the dealership f I shopped over the internet to narrow down the vehicle & price, in the end I chose Lithia Toyota of Abilene. A friend had recommended the dealership for the great deals and no hassle sales approach he had received. By the time I arrived at the dealership, about 90 minutes away, my salesman Phillip Underwood, had already pulled the vehicle from inventory and had the truck detailed before I arrived. All of the paperwork was completed in what seemed like 30 minutes or less and I was on the road home. As it turned out Phillip Underwood has sold trucks to not one but two friends of mine in the past and all have been completely satisfied. Odd that all three of us live in the same town with a local Toyota dealer and all chose to buy at Lithia Toyota of Abilene. Keep up the good work. More
ABSOLUTELY EXCEPTIONAL CUSTOMER SERVICE!! We bought a used car from Mark Harris a couple years ago and were so impressed with the superb customer service we received that we came back and tra We bought a used car from Mark Harris a couple years ago and were so impressed with the superb customer service we received that we came back and traded that one in for a BRAND NEW RAV4!! Mark Harris and Stephen Cisneros helped us as we test drove and purchased my dream car!! They treated us like royalty! Y'all really got the customer service thing going on!! OVER the TOP!! But it didn't end there ... we also got exceptional service in the finance department from Andrew Elliot. He explained everything in words we can understand!! Way to go guys!! More
Magic again! It is absolutely a totally fun and rewarding experience to purchase a vehicle from Lithia Toyota! Phillip Underwood and Kenan Pyeatt always make me s It is absolutely a totally fun and rewarding experience to purchase a vehicle from Lithia Toyota! Phillip Underwood and Kenan Pyeatt always make me so happy! I love them so much that I tend to go back very often for a new purchase. The process is painless thanks to Phillip's expertise and knowledge. I trust them both to take care of me now and after the purchase. Lithia is a quality dealership with great employees , management, and leadership. Check them out. More
My Husband Loves his 2017 Camry Mark Harris was our salesman.He was there to greet us with information both helpful and informative. He was pleasant to work with after we found the v Mark Harris was our salesman.He was there to greet us with information both helpful and informative. He was pleasant to work with after we found the vehicle we wanted He got us in and out. I will refer anyone who would like to buy a vehicle to this dealership and tell them to ask for Mark Harris. All of the people we came in contact with seemed genuine and friendly. All of the staff were kind and helpful. Thank you Lithia Toyota of Abilene. We will see you again. Thanks Mark!!!!!! David & Phillip Ward More
Mike Stock helped my younger sister get a brand new car! Mike Stock was super helpful with getting my younger sister into a brand new Scion iA!! She loves her car and he knew exactly what she was looking for Mike Stock was super helpful with getting my younger sister into a brand new Scion iA!! She loves her car and he knew exactly what she was looking for and what best fit her needs! He even sent us a box of cookies saying thank you for our business!! The finance crew was very helpful too! We will come back and definitely recommend you to our friends looking to buy or lease! Thanks Mike for being awesome! More
great service Nice salesman and good prices, Rick Sutton helped find a nice vehicle and was very nice and good at explaining about the vehicle we were purchasing Nice salesman and good prices, Rick Sutton helped find a nice vehicle and was very nice and good at explaining about the vehicle we were purchasing More
Great customer service Today I went to purchase a new vehicle via trade in.. My sales rep Raul Rodriguez was wonderful.. He was very knowledgeable and helped me get the ca Today I went to purchase a new vehicle via trade in.. My sales rep Raul Rodriguez was wonderful.. He was very knowledgeable and helped me get the car I wanted. I ended up making a purchase and got the price I wanted. Plus everything was done in a timely manner.. Great friendly car dealership.. More