Lithia Nissan of Ames
Ames, IA
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The AEB light started blinking on my new Nissan Rogue (under 500 miles) while I was driving on a 4 lane highway. Was close to the dealership so presented the problem to the dealership since I wasn't fin (under 500 miles) while I was driving on a 4 lane highway. Was close to the dealership so presented the problem to the dealership since I wasn't finding the answer in the manual. After talking with the sales-person, we went to the Service Department who assisted me understanding NTSB about the problems with the lane camera in the windshield. More
Its’s a Great dealership. Overall we were happy with the experience and would return. Have always had good experience driving Hondas and feel they represent a good value. experience and would return. Have always had good experience driving Hondas and feel they represent a good value. More
This is the third Nissan that we have purchased from Lithia of Ames, Iowa. Lithia of Ames is our go to for car purchase and service because of the price, selection, and customer service. A special “th Lithia of Ames, Iowa. Lithia of Ames is our go to for car purchase and service because of the price, selection, and customer service. A special “thank you” to Wayde Klingbeil who competently takes care of our vehicle needs, Also, the Lithia Service Department is Great! More
We had a great experience buying our car. Our sales person, Zac, was very helpful explaining the features of the car and making sure we had plenty of time to ask questions. This purchase was the 4 vehi person, Zac, was very helpful explaining the features of the car and making sure we had plenty of time to ask questions. This purchase was the 4 vehicle we have bought at Lithia. We wouldn't hesitate buying another when the time comes. More
Good Service by friendly people doing a great job. Easy to set up an appointment and appointment honored. Very clean and comfortable establishment and including customer waiting area. to set up an appointment and appointment honored. Very clean and comfortable establishment and including customer waiting area. More
Nissan service always go above and beyond expectations when it comes to services. They also are flexible in scheduling. Keep up the great work Jeff and team! Thank you! when it comes to services. They also are flexible in scheduling. Keep up the great work Jeff and team! Thank you! More
On short notice, they were able to schedule an appointment. The service was fast. I also never have to question the integrity of the shop on whether the recommended service is truly required. appointment. The service was fast. I also never have to question the integrity of the shop on whether the recommended service is truly required. More
People were pleasant, and I purchased a vehicle. I arrived knowing the specific vehicle I was interested in and ready to buy. There was some body work that needed to be done, and they agreed to do tha arrived knowing the specific vehicle I was interested in and ready to buy. There was some body work that needed to be done, and they agreed to do that. However, including the day I purchased and came back for final details and pickup, I was there for ten hours with little or no explanation as to why someone would just stand up and walk away for up to 30 minutes at a time. I would recommend this dealership for their knowledge and inventory, but hope that the team would be more respectful of someone's time in the future. More