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Lithia Nissan of Ames

Ames, IA

4.5
819 Reviews

2901 S Duff Ave

Ames, IA

50010

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Showing 819 reviews

May 27, 2021

They were able to get my vehicle and check the calipers. Very efficient and very friendly people. Waiting area was very clean. My communication with Francisco before I arrived at the dealership was fabulous More

by Margywieneke61
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Reyes, Eric Fritz
May 27, 2021

Very good service and met our needs. Zac listened well and worked with the Sales Manager to find a deal that we were happy with and we agreed on price. More

by CJBOND72
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sales Manager was excellent , Zac Ose, Eric Fritz
May 24, 2021

Mel was extremely helpful and friendly! The oil change process went smooth and quick. Mel reviewed everything over with me and asked if I had any questions, awesome gentlemen! More

by traceyhackworth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melvin Gawley
May 24, 2021

Had an appointment for oil change. They were ready and it was quick in and out. Not much more to say. Satisfied with service. Thanks. More

by WOODNOR1
Customer Service
Recommend Dealer
Yes
Employees Worked With
Melvin Gawley
May 21, 2021

The service was good but they need to make a loaner car available when you drive an hour and a half to get there so I could go on errands that would make it even better More

by jlampcma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Smith
May 20, 2021

check-in / check-out is easy; customer service is great; battery check---not sure if that is included in the oil change service, but wasn't done. More

by RK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't know the name but my ticket in your record will have the name
May 15, 2021

We have been getting our vehicles serviced there for awhile and decided to give them a shot at a sale. They made an appt time that fit our schedule, and had. Vehicles ready for us to test drive The fri More

by GRIFF1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexandria Woodward, Eric Fritz
May 12, 2021

There was quite a line ahead of me so thought it might There was quite a line ahead of me so thought it might take 45 minutes but was quick and out of there in a half hour! More

by ALAN.MEINERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Smith
May 06, 2021

When I arrived I was greeted courteously and promptly. I was contacted during the servicing of my car and the advisor went over all the items that were checked. My car was ready when promised. More

by CYPACKBUM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Smith
May 01, 2021

I was fortunate enough to get Garry as a salesperson. He was patient, kind, professional and not pushy. He took extra care as much as he could to make sure the vehicle was right. Thank you so much. More

by hisarmof1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garry Theissen
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