Lithia Hyundai of Reno - Service Center

I have a wonderful experience at this dealership every time I go and that's because of one guy: Ryan Newton. He is prompt, courteous, transparent and all around just a good guy. Last month when I was in g time I go and that's because of one guy: Ryan Newton. He is prompt, courteous, transparent and all around just a good guy. Last month when I was in getting my car serviced he comped my tire rotation! He is really customer service oriented and it shows. I never mind sitting and waiting for my car because he makes the experience so painless for me. Thanks Ryan! More

Customer service is top notch. It’s never something you look forward to but is quite necessary and Reno Lithia makes it as painless as possible! It’s never something you look forward to but is quite necessary and Reno Lithia makes it as painless as possible! More

I have been going to that dealership for over 10 years great people work there and the service department is great great people work there and the service department is great More

Everybody is so nice. Thanks! Love my Sante Fe. Did not take very long to get my oil changed, ended up in a new car. Lol Thanks! Love my Sante Fe. Did not take very long to get my oil changed, ended up in a new car. Lol More

You're a good dealership, you're practicing a good communication. I really appreciate your business. Just keep up the good work 👏. communication. I really appreciate your business. Just keep up the good work 👏. More

Everyone is so helpful and very knowledgeable of the service they offer. I would recommend they to my friends service they offer. I would recommend they to my friends More

Did not complete the work requested. Did not contact me when work was complete. Vehicle sat for an extra day because no one in service could confirm if the work was done or reach the le Did not contact me when work was complete. Vehicle sat for an extra day because no one in service could confirm if the work was done or reach the lead Mechanic. Bolts for skid plate were not reinstalled and skid plate dropped after a few miles of driving. More

I have been coming here for 13 years and have had an enjoyable experience every time. The advisors are friendly and very knowledgeable. They get you in and out as fast as possible and they don’t “find” enjoyable experience every time. The advisors are friendly and very knowledgeable. They get you in and out as fast as possible and they don’t “find” things wrong so you pay more. I’ve had that happen at another big name dealership. I would buy another Hyundai on my service experiences alone. The cars are great also. More

Lance was super nice and helpful. He made the experience great and effortless. It also didn’t take that long, only about an hour. He made the experience great and effortless. It also didn’t take that long, only about an hour. More

The service manager told us there would be no charge to look at our sunroof issue. After keeping our car for a full weekend, the dealer went over the whole car, which is not why we were there. And charge look at our sunroof issue. After keeping our car for a full weekend, the dealer went over the whole car, which is not why we were there. And charged us $170.00. Very unprofessional. We willbuse the service center only if we gave to, but will never buy a car from them. More