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Lithia Hyundai of Odessa - Service Center

Odessa, TX

4.2
858 Reviews
Call Service Center (432) 614-0345

858 Reviews of Lithia Hyundai of Odessa - Service Center

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November 08, 2021

The staffs are very accomodating and you can have coffee while waiting and I like store to buy stuffs with hyundai logo like the bonnets and key holders More

by nelsonnabua
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
Report | Print
Nov 12, 2021 -

Lithia Hyundai of Odessa responded

Thank you for your kind review! We are thrilled to hear that you had a great experience with us. We look forward to working with you again in the future.

November 08, 2021

Waited 3 hrs for an oil change. Asked what was taking so long and was told they had a tire repair. My car stayed on the lift for over an hour. Never had I had an oil change take that long. More

by TODD.BOUTTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eric Gonzales
Report | Print
November 02, 2021

Everyone is very nice and professional, they explained what I needed to do to my car. And then did it in a timely manner. More

by MCCAMAINTD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
Report | Print
Nov 04, 2021 -

Lithia Hyundai of Odessa responded

We appreciate you taking the time to leave this review! Thank you for your business and please contact us if we can ever do anything for you!

November 01, 2021

The service department associate Eric always takes care of everything when I take my care in to get it serviced. Very professional and friendly. More

by aleopardgirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
Report | Print
Nov 04, 2021 -

Lithia Hyundai of Odessa responded

Thank you for the amazing review! Please let us know if we can ever be of any assistance in the future!

October 30, 2021

They were friendly and informative. I ordered a part and paid extra for it to come in early. It did not come as excepted and they reimbursed the shipping charge to me. More

by MelissaG1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Payton, Eric Gonzales
Report | Print
Nov 01, 2021 -

Lithia Hyundai of Odessa responded

Thank you Melissa for your wonderful feedback. We are thrilled to hear that you had a great experience with us here at Lithia Hyundai of Odessa. We look forward to working with you again in the future.

October 28, 2021

Said they would call on a quote for a part. Never did. After asking numerous time about it. More

by ASHLEYMH86
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Eric Gonzales
Report | Print
October 26, 2021

Very helpful and quick. Knew exactly what needed to be done and I didn’t have to wait long! More

by Blt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
Report | Print
Oct 28, 2021 -

Lithia Hyundai of Odessa responded

Thank you for your kind review! We are thrilled to hear that had a great experience with us here at Lithia Hyundai of Odessa. Thank you for your business.

October 22, 2021

Excellent service and friendly staff competed my service work in a timely manner a d performed the needed service checks. More

by Des24fan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
Report | Print
Oct 26, 2021 -

Lithia Hyundai of Odessa responded

Thank you for your wonderful review! We are happy to hear that you had excellent service with us at Hyundai of Odessa.

October 21, 2021

Prompt, straightforward and efficient. They took my vehicle in quickly for a recall computer update, and didn't make me wait more than a lunch break to be completed. More

by Scotte54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
Report | Print
Oct 26, 2021 -

Lithia Hyundai of Odessa responded

Thank you for your kind review! We look forward to working with you again in the future. Until then, take care.

October 20, 2021

first time oil change they had no oil filters. took the car back and everything was great. More

by trumptrain1956
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
Report | Print
Oct 26, 2021 -

Lithia Hyundai of Odessa responded

Thank you for your kind feedback. Please let us know if we can do anything for you in the future. Until then, take care!

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