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Lithia Hyundai of Odessa - Service Center

Odessa, TX

4.1
859 Reviews
Call Service Center (432) 614-0345

859 Reviews of Lithia Hyundai of Odessa - Service Center

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December 17, 2022

I have been going to this location for a year now. And I can honestly say that in that time I have not been disappointed in any manner with the staff and the service. I do recommend you trusting the More

by User-48debd00fd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
Report | Print
Dec 19, 2022 -

Lithia Hyundai of Odessa responded

Thank you so much for your kind words! We're so glad our team were able to help you and you were so pleased with your service every time! We look forward to getting the chance to help you again soon, until next time, take care!

December 16, 2022

Didn’t put my sticker back on so I can know when to come back More

by MARKLUEVANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric Gonzales
Report | Print
Dec 19, 2022 -

Lithia Hyundai of Odessa responded

Sorry to hear we didn't finish our service for you. We hope you'll give us another chance to serve you. We look forward to next time. Thanks again.

December 16, 2022

Everyone was very helpful. The service was great. Thank you for your service, I’ll keep coming to you More

by REDWOLFSIHUA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
Report | Print
Dec 19, 2022 -

Lithia Hyundai of Odessa responded

Thank you so much for your kind words! We're so glad our team were able to help you and you were so pleased with the service! We look forward to getting the chance to help you again soon, until next time, take care!

December 10, 2022

Called and talked to Iridian Vasquez to see what was available and went to dealership for her to show me. Decided on the Kona More

by KIRBYLOCKLAR
Recommend Dealer
Yes
Employees Worked With
Iridescent Vasquez, Vincent Nunez
Report | Print
Dec 12, 2022 -

Lithia Hyundai of Odessa responded

We appreciate the lovely feedback of Lithia Hyundai of Odessa. Thank you and have a great day!

December 10, 2022

Always great service. 👍 Kept informed during visit for service needed during this visit and of recalls. More

by TWOWHEELPONYBOY2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
Report | Print
Dec 12, 2022 -

Lithia Hyundai of Odessa responded

We appreciate the lovely feedback of Lithia Hyundai of Odessa. Thank you and have a great day!

December 09, 2022

They did a good job and they were able to locate the issue and make the repairs in a timely manner. More

by DNORRIS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
Report | Print
Dec 12, 2022 -

Lithia Hyundai of Odessa responded

We appreciate the lovely feedback of Lithia Hyundai of Odessa. Thank you and have a great day!

December 09, 2022

Very poor communication with this location between employees and customers. No one knows what is going on More

by TERESA3965
Recommend Dealer
No
Employees Worked With
Lonnie Jones and Jacob Ramirez, Joseph Cadenhead
Report | Print
Dec 12, 2022 -

Lithia Hyundai of Odessa responded

Please reach out to us at (432) 614-0345 so we can understand more about what happened. We look forward to hearing from you.

December 07, 2022

Crew people , very friendly and full of information. I’m very pleased towards my oil change. More

by SMENDOZA6609
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales, Branson Davis
Report | Print
Dec 08, 2022 -

Lithia Hyundai of Odessa responded

Thank you for your kind review! We appreciate your business and look forward to the next time we can help you!

December 06, 2022

Hands down the best service in west Texas. I have taken my car twice for oil changes and they have been so amazing with their service! The ladies in the office are so friendly and always willi More

by Kayleeeskelson1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales, Kristina Guzman
Report | Print
Dec 08, 2022 -

Lithia Hyundai of Odessa responded

Thank you for your kind review! We love hearing how pleased you were with your experience! We appreciate your business and look forward to the next time we can help you!

December 05, 2022

Really awful experience I lost all trust in the service drot. I'm praying I don't get thrown to the side again by the case manager I had to call. More

by Sad customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric Gonzales
Report | Print
Dec 05, 2022 -

Lithia Hyundai of Odessa responded

Please reach out to us at (432) 614-0345 so we can understand more about what happened. We look forward to hearing from you.

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