Lithia Hyundai of Odessa - Service Center

Great experience, great people excellent sales people, got my truck inspection and everything went smooth as expected got my truck inspection and everything went smooth as expected More

they did my oil change very quickly thank you and resent all my tires pressure all my tires pressure More

The service department was overwhelmed with the number of cars they had with the same issue. In spite of being low on manpower they did the best they could. cars they had with the same issue. In spite of being low on manpower they did the best they could. More

Dealership is great. Not sure why you would think that it would take fifteen words to say that. Not sure why you would think that it would take fifteen words to say that. More

Got the car I wanted. John and Jacob was very helpful. Jacob explained all the options. John and Jacob was very helpful. Jacob explained all the options. More

Appointment was made for a recall issue about 10 days prior to service date but after 1/2 day in the shop, I was called to pickup my car because they didn't have the part. I would have thought that part prior to service date but after 1/2 day in the shop, I was called to pickup my car because they didn't have the part. I would have thought that part would have been ready for the appointment date. More

My most recent experience was by far my best. I went for one issue but the worker saw another issue, that I was struggling with for 5 yrs, seeing many different services, and he took the extra 2. I went for one issue but the worker saw another issue, that I was struggling with for 5 yrs, seeing many different services, and he took the extra 2.5hrs needed to carefully fix it. Now my car never felt better More

It took a month for them to even look at the car, took them another month for them to tell me they still haven’t fixed it so I had to claim it a lemon, when I called them about the car while it was being them another month for them to tell me they still haven’t fixed it so I had to claim it a lemon, when I called them about the car while it was being fixed I would get sent to a dead line, when I went to pick up my belongs from the car the back of it was damaged from this dealership, and all of that could be understandable maybe but the part that kinda pushes it for me is the fact that they stole my ray bans glasses on top of all that. To me that’s just crazy but I just wanted to let everyone else know if you can, go to another dealer. Thank you More

Everyone was helpful and courteous. I think the above are enough words so THE END. I think the above are enough words so THE END. More

Very disappointed with the vehicle. Not working with me on getting the issues resolved since I bought it because no one seems to call back. I have to keep calling over and over Not working with me on getting the issues resolved since I bought it because no one seems to call back. I have to keep calling over and over More