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Lithia Hyundai of Odessa - Service Center

Odessa, TX

4.3
900 Reviews

900 Reviews of Lithia Hyundai of Odessa - Service Center

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July 25, 2025

It was a great experience during my visit. They did the oil change and filters in a very timely manner. They also informed me of a recall and took care of that at the same time. More

by BRIANSMITH105
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristopher Kilgore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2025 -

Lithia Hyundai of Odessa responded

Thank you for sharing your positive experience and for taking the time to leave this review. It's wonderful to hear that the service was efficient and that you were kept informed throughout your visit. Your feedback is greatly appreciated.

July 19, 2025

This service was much different from the first time it was in where I was very pleased. Treated more like a bother than I valued customer . Especially irritated by the woman working there that day who wa More

by MOMDTX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric Gonzales
3.0
This rating includes all reviews, with more weight given to recent reviews.
Theodore Schroeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2025 -

Lithia Hyundai of Odessa responded

Thank you for reviewing us and offering your sentiment. We hope you can give us another chance to deliver a better level of service as we strive for excellence and hope we can turn this experience around. Please call us at (432) 614-0345 so we can further discuss. Thank you!

July 19, 2025

I got an oil change done. I went to Sam’s Club while my car got done. It was fast and easy. More

by MIRANDA_DANIELLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristopher Kilgore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Gonzales
4.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Rodiguez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Morse
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2025 -

Lithia Hyundai of Odessa responded

Thank you for sharing your experience and for choosing us for your oil change. It’s great to hear that the service was fast and easy, and that you were able to take care of other errands while your car was being serviced. Your feedback is truly appreciated.

July 04, 2025

Very friendly lady helped me when I dropped off my car and picked it up. More

by RUIZ6_12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Employees I interacted with not listed.
Jul 08, 2025 -

Lithia Hyundai of Odessa responded

Thank you for sharing your experience and highlighting the friendly service you received during your visit. It’s wonderful to know that you felt well taken care of both at drop-off and pick-up. Your feedback is truly appreciated.

July 04, 2025

Tha people there are so kind and explain evering what it needs and thay do a good job More

by LUPEEEE2121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristopher Kilgore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Rodiguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Morse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2025 -

Lithia Hyundai of Odessa responded

Thank you for sharing your experience and for highlighting the kindness and helpfulness of the team. It’s wonderful to hear that everything was clearly explained and that you were pleased with the quality of work. Your feedback is greatly appreciated.

July 04, 2025

Excelente servicio excelente calidad buenos tiempos para atención al cliente y muy amables muy bien More

by NONE25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Morse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2025 -

Lithia Hyundai of Odessa responded

¡Agradecemos las cinco estrellas! Gracias por calificar a Lithia Hyundai de Odessa y que tenga un buen día.

July 01, 2025

Very friendly and professional. The work was completed very quickly. The experience was A plus from start to finish. More

by Byrdmeister
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Gonzales
Jul 08, 2025 -

Lithia Hyundai of Odessa responded

Thank you for sharing your experience and kind words. It’s wonderful to hear that you found our team friendly and professional, and that the service met your expectations from start to finish. Your feedback means a lot to everyone here.

June 27, 2025

Great Customer Service! Eric was very friendly and courteous., Service department let me know exactly what was needed for my car . And was given options on how to go about More

by DONNADIAZ999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristopher Kilgore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Rodiguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Morse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2025 -

Lithia Hyundai of Odessa responded

Thank you for sharing your positive experience with Eric and our service department. It’s wonderful to hear that you felt informed and supported throughout your visit, and that having options made the process easier for you. Your feedback is truly appreciated.

June 27, 2025

Quick and easy to set up the appointment. Brought the car in for an electrical check and possible alternator change. Was called after assessment to find out that the car battery is the prob More

by Buford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristopher Kilgore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Rodiguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Morse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2025 -

Lithia Hyundai of Odessa responded

Thank you for sharing your experience, Buford. It's wonderful to hear that the appointment process was smooth and that the team was able to quickly identify and resolve the issue with your car. Your kind words about the service manager and repairman are greatly appreciated.

June 27, 2025

I bought my new car here and so far I would recommend them. Just got my first oil changed as well. The whole process was easy, and I didn’t have to wait long More

by TOPPLEPSLASH2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theo Schroeder
Jun 30, 2025 -

Lithia Hyundai of Odessa responded

Thank you for sharing your experience and for choosing Lithia Hyundai of Odessa for your new car purchase and service. It's wonderful to hear that both your car buying and your first oil change went smoothly and efficiently. Your recommendation means a lot to us.

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