Lithia Hyundai of Odessa - Service Center

I was very pleased when I showed up to get the oil changed in my Pallisade Issac was very helpful changed in my Pallisade Issac was very helpful More

Any time I need service for my Sante Fe I come to this service department. Eric and the staff are always professional and helpful. I know that I can trust them to take care of my vehicle and any questions service department. Eric and the staff are always professional and helpful. I know that I can trust them to take care of my vehicle and any questions or concerns they are there to answer them. More

My car was in the shop for 5 days due to a misfire until the 4th day the mechanic checked it out and I had to drive back to El Paso and come back until the 5th day. They fixed the misfire but would not do a the 4th day the mechanic checked it out and I had to drive back to El Paso and come back until the 5th day. They fixed the misfire but would not do an oil change that I asked for since the car was sitting there. I had to drive back to El Paso to get the oil changed. They have horrible service.We need to improve our customer service. More

The dealership did a good job on working on my vehicle thank you I would recommend them to friends of mine thank you I would recommend them to friends of mine More

Very efficient, friendly and accommodating. When I go for my oil change they get me in and out as quickly as possible which is greatly appreciated. Keep me updated on anything my car may need. When I go for my oil change they get me in and out as quickly as possible which is greatly appreciated. Keep me updated on anything my car may need. More

The service department lady was dressed in leggings and an oversized sweater? Not professional for a deal ship n my opinion also not too friendly either. Also the male was consistently on the cell phone as an oversized sweater? Not professional for a deal ship n my opinion also not too friendly either. Also the male was consistently on the cell phone as it appeared to be a bother when people walked in or called. Phone rang 5 times before he put his cell phone down to answer the call, after he answered he told the customer it would be 1-1.50 hour wait when there was no one in line at the service department? That made no sense? Hung up jumped right back to his phone was scrolling on social media? Not professional people at all. More

Great service from the team. But a little slow with the oil changes. Everything was clean. Everyone was nine and friendly. But a little slow with the oil changes. Everything was clean. Everyone was nine and friendly. More

Very friendly and helpful people it's always a pleasure to have them service my vehicle's. to have them service my vehicle's. More

Amazing Service Thank you all . No issues when I bring it in at all. I'll be back for sure. Tha is Eric, Brian and Kristopher No issues when I bring it in at all. I'll be back for sure. Tha is Eric, Brian and Kristopher More

I like it because they are very attentive and good servance for that I recommend them to my friends servance for that I recommend them to my friends More