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Lithia Hyundai of Odessa - Service Center

Odessa, TX

4.2
867 Reviews
Call Service Center (432) 614-0345

867 Reviews of Lithia Hyundai of Odessa - Service Center

Sort by
May 01, 2025

Eric isn’t very good at communicating. Should’ve kept Kristine. Messaged him at least once a day and wouldn’t answer until a few days later. Kristine always answered right away. Your techs More

by MRICO89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric Gonzales
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kristine Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2025 -

Lithia Hyundai of Odessa responded

We're sorry to hear that you didn't have a great experience. Please call us at (432) 614-0345 to let us know more about what happened.

April 30, 2025

Experience was good It was quick and easy to get in and out and the kids got to watch cartoons while we waited More

by bobwireannie
Recommend Dealer
Yes
Employees Worked With
Maintenance
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May 01, 2025 -

Lithia Hyundai of Odessa responded

Thank you for sharing your experience with us. We're delighted to hear that you appreciated the quick and easy process and that the cartoons kept the kids entertained while you waited. Your feedback is greatly appreciated and helps us ensure a pleasant experience for all our customers.

April 23, 2025

They were courteous and as quick as they could be on a weekend. They went over everything they serviced More

by YRAMI211
Recommend Dealer
Yes
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Apr 24, 2025 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your experience. We're delighted to hear that you found our team courteous and efficient during your visit. It's great to know that everything was thoroughly communicated to you. Your feedback is greatly appreciated.

April 23, 2025

Very helpful and friendly. Definitely will recommend. The vehicle seems to be very good and inexpensive! Great buy More

by CARLOSPONCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristopher Kilgore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alec Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Rodiguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Morse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristine Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 24, 2025 -

Lithia Hyundai of Odessa responded

Thank you so much for your kind words, Carlos. We're thrilled to hear that you found our team helpful and friendly and that you're satisfied with your vehicle. Your recommendation means a lot to us, and we're glad you feel you've made a great purchase.

April 08, 2025

I am very satisfied with the service I received on my Santa Fe. It was prompt and everyone was professional More

by LYNBREWER45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 10, 2025 -

Lithia Hyundai of Odessa responded

Thank you for sharing your positive experience with us. We're thrilled to hear that you were satisfied with the prompt service and professionalism of our team. Your feedback is greatly appreciated and encourages us to continue delivering exceptional service.

April 07, 2025

service was very prompt. The lady explained the complete inspection that the car was given More

by Ford Trucks Rock
Recommend Dealer
Yes
Employees Worked With
did not get her name
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Apr 10, 2025 -

Lithia Hyundai of Odessa responded

Thank you for your feedback! We're delighted to hear that you had a positive experience with our service team and that the explanation of your car's inspection was clear and thorough. Your satisfaction is important to us, and we appreciate you taking the time to share your experience.

April 04, 2025

The professionalism with my deal was superb! They explained everything and answered all my questions in a timely manner. More

by JANETH.MARQUEZ
Recommend Dealer
Yes
Employees Worked With
Miguel Anthony Lozano and Eric Muñoz
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Apr 07, 2025 -

Lithia Hyundai of Odessa responded

Thank you, Janeth, for your kind words. We're thrilled to hear that you had a superb experience and that our team was able to address all your questions effectively. Your feedback is greatly appreciated and motivates us to continue providing excellent service.

April 03, 2025

Excelente Vinny was so great helping me to find the car of my life Vinny was so great helping me to find the car of my life with a very very good deal More

by Week.wonka
Recommend Dealer
Yes
Employees Worked With
Vinny
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Apr 07, 2025 -

Lithia Hyundai of Odessa responded

Thank you for sharing your wonderful experience with us. We're thrilled to hear that Vinny was able to assist you in finding the car of your dreams at a great deal. It's always our goal to provide exceptional service, and your feedback is truly appreciated.

March 31, 2025

Great service and always very nice people they greet you promptly and take care of all my needs! More

by BRIANSMITH105
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 01, 2025 -

Lithia Hyundai of Odessa responded

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our team and that we could meet your needs. Your satisfaction is our top priority, and we look forward to serving you again in the future.

March 22, 2025

Did good checked the vehicle and got it taking care of in a timely manner More

by IZMENDOZA95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 25, 2025 -

Lithia Hyundai of Odessa responded

Thank you, for sharing your positive experience with us. We're thrilled to hear that our team was able to check your vehicle and address your needs promptly. Your feedback is greatly appreciated and encourages us to continue delivering quality service.

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