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Lithia Hyundai of Anchorage

Anchorage, AK

4.2
1,822 Reviews
Lithia Hyundai of Anchorage is focused on providing customers with an honest and simpler buying and service experience. We give customers straightforward information so that they can make confident decisions. Lithia Hyundai of Anchorage, located in beautiful Anchorage, Alaska became a part of the Lithia Motors family of dealerships in March 2003. Lithia Hyundai of Anchorage, near the surrounding areas of Anchorage, Eagle River, Palmer, Wasilla, JBER, and Girdwood, Alaska, features a wide selection of new Hyundai and used Hyundai cars and SUVs. Our inventory includes new models such as the Hyundai Accent, Accent 3-Door, Elantra, Elantra Touring, Santa Fe, Sonata, Sonata Hybrid, Tucson, Veloster, and the all new Hyundai Palisade. Looking for a used vehicle? We can help you with that, as well. We carry over 100 pre-owned and certified units that we will make sure to fit in your budget.
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5400 Old Seward Hwy

Anchorage, AK

99518

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Showing 1,822 reviews

December 17, 2021

I bought my first vehicle here, the process was simple and the people were extremely nice. 10/10 would recommend, a shout to Shane and Blake for making my first dealership buy easy! More

by KRISTEN_SANTOYO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blayke Mccarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane O'Neill
Dec 21, 2021 -

Lithia Hyundai of Anchorage responded

Congratulations on your first vehicle purchase! Our team is happy to have been a part of making this a positively memorable experience, and we hope you are enjoying your new vehicle. Until your next visit, drive safe!

November 15, 2021

Blayke was very helpful, friendly, and knowledgeable. Many salesman can feel overbearing and pushy but Blayke allowed me space, trusted me to make my own decisions, and only offered help when I requested More

by natasha907
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blayke Mccarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2021 -

Lithia Hyundai of Anchorage responded

Hi Natasha, we are pleased to know Blayke provided you with a helpful, friendly, and knowledgeable experience, and our team would like to thank you for this detailed review! We hope to have you back at Lithia Hyundai of Anchorage for any future needs, and wish you safe travels in the meantime.

November 14, 2021

I have the auto warranty, thousands of dollars. We paid for “free” oil changes. They didn’t change the oil, I think I been in there twice. My mom gave me her vehicle and she’s been bringing it there sinc More

by Fia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Blayke Mccarthy
2.0
This rating includes all reviews, with more weight given to recent reviews.
Kevins Mercedes
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Philip Reeve, Kevin Garza
Nov 16, 2021 -

Lithia Hyundai of Anchorage responded

Hello Fia, I regret to learn of the concerns you have following your service experience and assure the services requested were completed by our team. At your convenience please reach out to me directly as I would appreciate the opportunity to address these concerns and work towards earning back your confidence. 907-762-5131 Jeremy Tou General Service Manager

October 05, 2021

Emailed Blayke took him 3 days to reply. I get that. Vacation or Covid or whatever. Decided to walk into the dealership, needed a car fast, daughter totaled her car. Went into the show room floor, walk More

by Brand
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
No one helped
Oct 26, 2021 -

Lithia Hyundai of Anchorage responded

Hello Brand, I’m sorry to hear about your daughters accident and would like to apologize for the level of service you recently received when inquiring about a new vehicle for her. While I certainly understand your disappointment in your experience with us, I hope you will consider reaching out in the future as we would appreciate the opportunity to earn back your business. 907-762-5100 Genaro & Jason Sales Desk Managers

June 18, 2021

Blyke always provides our family with excellent customer service! We always look for him when visiting the dealership because we know that he will take care of our needs! Thank you Blyke McCarthy! More

by Val
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Blayke Mccarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Layne Gunter
Jun 18, 2021 -

Lithia Hyundai of Anchorage responded

Hi Val, thank you for taking the time to share this positive review, we are pleased to know you are always provided with excellent customer service when visiting our dealership, as our team truly appreciates your business. We look forward to having you back at Lithia Hyundai of Anchorage for any future needs.

March 26, 2021

Thank you so much James! Had a great experience purchasing my vehicle! And thank you everyone at Lithia Hyundai! Excellent customer service and awesome service! More

by Susie R.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Layne Gunter, James Fikes
Mar 26, 2021 -

Lithia Hyundai of Anchorage responded

Hi Susie, thank you for this kind review! Our team is pleased to know James provided you with an excellent car buying experience and we hope to see you again at Lithia Hyundai of Anchorage.

February 27, 2021

Very good customer service and they are very considerate. They were able to get me into my first car and I couldn’t have asked for a better first buyer experience! More

by keegan99517
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Fikes
Mar 08, 2021 -

Lithia Hyundai of Anchorage responded

Hi Keegan, on behalf of the Lithia Hyundai of Anchorage team I'd like to thank you for this 5-star review! Our team truly appreciates you choosing us for your first car purchase and we hope to have the opportunity to work with you again in the future. Until then, enjoy the road ahead!

February 17, 2021

Fantastic buying experience. Least painful purchase of a new vehicle I have had to date. Can’t recommend this dealer strongly enough. Entire staff was friendly and helpful, without any high pressure sales More

by Keith W.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edrik Sanchez, Layne Gunter
Mar 08, 2021 -

Lithia Hyundai of Anchorage responded

Hi Keith, on behalf of the Lithia Hyundai of Anchorage team I'd like to thank you for this 5-star review! Our team truly appreciates your business and we hope to have the opportunity to work with you again in the future. Until then, enjoy the road ahead! 

February 04, 2021

Great service. James and the team worked with my wife and I through various options until we landed on the right vehicle. We searched for a long time and settled on a new Santa Fe. We're very happy with it s More

by KW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Layne Gunter, James Fikes
Mar 08, 2021 -

Lithia Hyundai of Anchorage responded

Hi KW, on behalf of the Lithia Hyundai of Anchorage team I'd like to thank you for this 5-star review and your recognition of James's hard work! Our team truly appreciates your business and we hope to have the opportunity to work with you again in the future. Until then, enjoy the road ahead! 

February 04, 2021

James was very nice, knowledgeable and very helpful with the process of our Hyundai Palisade purchase . We never felt pressured into buying, just super great costumer service! Thank you so much James! We h More

by olgalosik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Konstantynowicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Fikes
Mar 08, 2021 -

Lithia Hyundai of Anchorage responded

Hello, on behalf of the Lithia Hyundai of Anchorage team I'd like to thank you for this 5-star review and your recognition of James's hard work! Our team truly appreciates your business and we hope to have the opportunity to work with you again in the future. Until then, enjoy the road ahead! 

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