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Lithia Ford Lincoln of Boise

Boise, ID

4.7
8,836 Reviews

8853 West Fairview Ave

Boise, ID

83704

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8,836 Reviews of Lithia Ford Lincoln of Boise

March 22, 2025

Outstanding service by Muki Masic. He listened to my needs, Provided updates, And followed through to make sure i had a good experience in buying a new car from Lithia Ford was More

by JUAN.POSTIGO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Muki Masic
Mar 24, 2025 -

Lithia Ford Lincoln of Boise responded

Juan, Thank you so much for your kind words for Muki, and for taking the time to leave us this wonderful feedback! Best Regards, Jim Sterk General Manager

March 22, 2025

The service was great. I was able to get in quickly. The customer service was great. Skylar kept me informed on progress and identified future maintenance. More

by Electric Fox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skylar
Mar 24, 2025 -

Lithia Ford Lincoln of Boise responded

We are very happy to hear that Skylar provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Jim Sterk General Manager

March 22, 2025

Skylar was very helpful and professional! He kept me informed every step of the way More

by ereitman_2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skylar
Mar 24, 2025 -

Lithia Ford Lincoln of Boise responded

Thanks for sharing about your experience with Lithia Ford Lincoln of Boise. Skylar and our team appreciate your business and hope to see you again soon! Best Regards, Jim Sterk General Manager

March 22, 2025

Curt was very nice and considerate. He thoroughly explained everything that I needed to get done for my car and how much it would cost up front. More

by Jordyn Magno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curt, Kyle Freeman
Mar 24, 2025 -

Lithia Ford Lincoln of Boise responded

Jordyn, Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let Kyle and Curt know if we can be of further assistance. Best Regards, Jim Sterk General Manager

March 22, 2025

They are always friendly. Get the car in and out quickly. Have enjoyed working with them. More

by BINSIGHTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Freeman
Mar 24, 2025 -

Lithia Ford Lincoln of Boise responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Kyle and our team, and we look forward to working with you again. Best Regards, Jim Sterk General Manager

March 22, 2025

Really disappointing service. We were not told of the service fee to analyze the vehicle and also had to check in to get an update on the car. I had to check in and then upon chec More

by Whit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Mance
Mar 27, 2025 -

Lithia Ford Lincoln of Boise responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Best Regards, Jim Sterk General Manager

March 18, 2025

Absolutely red carpet treatment. Outstanding communication. Went out of there way for me and my wife. Very much appreciated. More

by TOOTALLCLARK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnny Amaro, Brian Sucher
Mar 19, 2025 -

Lithia Ford Lincoln of Boise responded

Thank you so much for choosing Lithia Ford Lincoln of Boise! Please let us know if we can be of any more assistance. Best Regards, Jim Sterk General Manager

March 18, 2025

Kyle helped me out by getting all diagnosis and work completed in the same day. I have only one vehicle and multi day visits for a repair don’t work well! More

by Thetomharvey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Hossfeld
Mar 18, 2025 -

Lithia Ford Lincoln of Boise responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Kyle and our team, and we look forward to working with you again. Best Regards, Jim Sterk General Manager

March 18, 2025

Easy check in and if my truck had any problems! Clean lobby area where coffee and water were available! More

by EDTHOMAS26
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Hossfeld
Mar 18, 2025 -

Lithia Ford Lincoln of Boise responded

Ed, Thanks for sharing about your experience with Lithia Ford Lincoln of Boise. We appreciate your business and hope to see you again soon! Best Regards, Jim Sterk General Manager

March 17, 2025

Miss Tyler. ...but new dawg is now mike....so when I need other svcs. I'll be back in More

by JON90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Freeman
Mar 17, 2025 -

Lithia Ford Lincoln of Boise responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Jim Sterk General Manager

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