Lithia Chrysler Dodge Jeep Ram FIAT of Helena

Terrible, horrible, awful, UNETHICAL business practices through this dealer and due to the actions of Brian Hanna, Christian Rupp and Chad Nethery. These guys are gonna run this dealership into the ground through this dealer and due to the actions of Brian Hanna, Christian Rupp and Chad Nethery. These guys are gonna run this dealership into the ground with just HOW MANY INDIVIDUALS THEY HAVE FINANCIALLY ABUSED and put in horrible situations with their vehicles. These people DONT CARE ABOUT THE CUSTOMER. THEY CARE ABOUT CLOSING THE DEAL AND TAKING YOUR MONEY!!! people are speaking out and this is finally getting the publicity it needs!!! More

Worst car buying experience of my life. SINGLE WOMEN AVOID AVOID AVOID!!! Left in tears. Was super excited to work with Lithia when they approved me even though I have really bad credit. I was told AVOID AVOID AVOID!!! Left in tears. Was super excited to work with Lithia when they approved me even though I have really bad credit. I was told I needed to come test drive the one vehicle I was approved for “right away.” I arrived with my two toddlers (single mom) and Tanner was nice and patiently waited with my kids while I moved my car seats into the car I was interested in. Things took a turn for the worst after the test drive. We went inside to talk numbers and first, the price was $2500 more than the price listed online. I confronted Tanner about this and he told me “he didn’t know the price.” I started to lose faith in him quickly as no matter how I crunched the numbers, even at 23% interest (which I know is outrageous, it’s my fault for bad credit) the price was coming out to be $35000 for a $15000 vehicle. Tanner had to get someone else to bring the price down which made me think he didn’t know what he was doing. I tried to haggle that price a bit because the mileage was high and the car wasn’t exactly perfect, so he left to “crunch numbers” again. They went from offering me $1500 on my trade to $0 just because I was uncomfortable with the starting price. Now, I know my car is a piece of crap, but to go from allowing it on a trade to not is CRAZY to me. They also sited the higher price due to “bank fees” but no bank fees were listed. I advised that I wanted my mechanic to check out the vehicle before committing to anything and Tanner got extremely frustrated and began pressuring me even harder to the point I wanted to run out of there and cry. I let them know I was done and asked that they bring the vehicle back around to my car so I could move the car seats back over. I waited in the cold for a while and they didn’t (and you know how long it takes to get car seats out so it was a while) so I had to walk two toddlers and two car seats around the building with NO help. I’ve never been treated SO BADLY at a dealer. It was obvious that “making the sale” was everything to them (its the last day of the month) and they couldn’t have cared less how it was done. I was uncomfortable from the moment I walked in the door and the pressure never stopped. I will never ever ever go back and will just pay cash for a vehicle elsewhere. More

I would highly recommend this dealership to anyone searching for a vehicle. Tanner Mee was my sales and service associate and on a scale of 1 to 10 I would give him an 11. He went above and beyond any searching for a vehicle. Tanner Mee was my sales and service associate and on a scale of 1 to 10 I would give him an 11. He went above and beyond any experience I've ever had with any dealership. I will definitely be returning to lithia of Helena for my next vehicle purchase! More

Jay at Lithia Dodge of Helena was great.to work with. The whole team made car buying enjoyable. I will recommend Lithia Dodge of Helena to all my friends. whole team made car buying enjoyable. I will recommend Lithia Dodge of Helena to all my friends. More

Outstanding with non-overly aggressive & annoying sales staff, all personnel are knowledgeable and happy to help you out but aren’t going to trample you to death in fighting to get more out of you! staff, all personnel are knowledgeable and happy to help you out but aren’t going to trample you to death in fighting to get more out of you! More

they take very good care of their customers having my service work done there. They have always taken very good care of me and made sure that I was updated on the progress and when the truck wo having my service work done there. They have always taken very good care of me and made sure that I was updated on the progress and when the truck would be ready More

As always the guys go above and beyond. Repairs done as needed and in a timely fashion. They were very accommodating to the fact it’s a daily work rig needed and in a timely fashion. They were very accommodating to the fact it’s a daily work rig More

Tony Josh and Tyler rock the service department and I wouldn’t go anywhere else they are awesome. Larry in sales is an all star and trusting person wouldn’t go anywhere else they are awesome. Larry in sales is an all star and trusting person More

Purchased a 2018 Nissan Sentra 12/30/19. My sales representative was more than accommodating, worked tirelessly to get the payment I needed, and has gone above and beyond. Recently I had several mech representative was more than accommodating, worked tirelessly to get the payment I needed, and has gone above and beyond. Recently I had several mechanical issues with past vehicles and this purchase was made to ensure no more headaches, stress with vehicle mechanical troubles, Im happy to have a new vehicle woth no worry of break downand costly repairs (couldn't afford that anyway). Thanks Sam!! More

OIL Change :) Great Customer Service in the Service Department. Always greeted with a smile. They are organized and ready for you before you walk in the door. The n Great Customer Service in the Service Department. Always greeted with a smile. They are organized and ready for you before you walk in the door. The new text messaging service is awesome. Friendly courteous and prompt service. Thank you Lithia! More