
Lipton Toyota
Fort Lauderdale, FL
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday 8:00 AM - 4:00 PM
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday 8:00 AM - 4:00 PM
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We felt we did not get treated fairly and felt we were a burden to the dealership for the following reasons: -We made an appointment to visit Lipton Toyota to see a specific vehicle on Friday, October 4th burden to the dealership for the following reasons: -We made an appointment to visit Lipton Toyota to see a specific vehicle on Friday, October 4th to come in on October 7th. When we arrived, the car still had the prior owner’s blue tooth settings on the car and the car had no gas. The car should have been ready prior to us arriving. - We were lied to as far as the pricing of the pre-owned vehicle and the new vehicle. When we originally spoke on the phone, we were told to not pay attention to the quote we received online and that he would work with us. He did not budge at all from that price. The fees added to the pre-owned car are bogus, such as “taxable fees” and “doc fees”. When we originally asked if the price given to us was the best for the new car we were told, that was it. However, later when reviewing payments and financing somehow they came down on the price. I also know that is not the lowest because when I received a quote from True Car for this dealer the price came in at about $3,500 less than what we were quoted. - We were lied to as far as the 2014 Highlander features. I researched on the Toyota website and the 2014 Highlander contains new features when we were told nothing would change on the newer model. - On the pre-owned vehicle there were flaws in the car that I questioned and the dealer acted as if they could not repair them. What is the bumper to bumper warranty available for if that is the case? - We were very upset about the amount offered for my trade in car. Car max was able to offer us over 50% greater than what the dealer was willing to offer us and again, that was not negotiable. These are just a few of the things we encountered when we visited. We have already purchased a vehicle from this dealership and felt this is not how a returning customer should be treated. We drove in horrible weather conditions to visit the dealership to make our appointment. We do not expect to have a red carpet rolled out but the least they could have done was have the car that we were expecting to see ready to be seen and driven, especially when there was a four day notice. We will never recommend this dealership again, in fact we will probably deter other customers from visiting your dealership. And to follow up, we bought a brand new Toyota Highlander from Toyota of Hollywood who took care of us wonderfully. More
Great teamwork, smooth process, an no hassle in the finance area either. They gave me great options, respected when I was not interested and help me get what was perfect for my family. finance area either. They gave me great options, respected when I was not interested and help me get what was perfect for my family. More
Mr. Nagle, Thank u for taking the time to send me the e-mail letter. I would like to let u know of my unpleasant experience with your dealership and why I wouldn't recommend it. Initially, I walked in t e-mail letter. I would like to let u know of my unpleasant experience with your dealership and why I wouldn't recommend it. Initially, I walked in to speak with u regarding my feelings re: purchase of this auto but u were in a meeting and I was told to make an appointment. In your absence I spoke with Ira Greenbaum who was most pleasant and cordial and followed up with the promised work order initially requested by me to Alberto Cepeda& Billy Goodger.. which was agreed upon but not delivered. I feel they both took advantage and added on charges that were not disclosed properly..They kept saying it was Florida's State law . I don't understand why they charged me $400.00 for Hydrogen Air. On Facebook and anyone I spoke to never, ever, paid for Hydrogen Air,,, and they also come back for Hydrogen Air free of charge whenever needed. That's #1 #2..Also, why do u charge $998.00 for Pre-delivery Service when Honda charges $600.00 for a brand new car (Honda Accord which I purchased in 2012) You see, my Honda was stolen and I was led to believe It would never be recovered as Honda is the #1 car for car thieves.. I foolishly went and bought the Avalon and that very same night I got a call from the police that my car was found. It was involved in a shoot-out but my car was not damaged in any way. I wanted to return the Avalon (I only had it for 1 day) but your Mr Gonzales was very adamant about it and would not accept the keys back. Incidentally, I do not find him to be the mot pleasant person So, here I am with 2 cars but I finally did sell the Honda. Getting back to the $998. charge I strongly feel that's outrageous and u are overcharging. I don't believe the charge went up $400.00 in one year, I can show you on the purchase order from Honda the charge was $600.00 #3. I implicitly told Albert and Billy this was a cash deal and they gave it to the Finance company. They also ordered a new plate and tag for the Avalon when JaSON WAS TOLD NOT TO ORDER A NEW TAG AS i HAD MY TAG FROM THE HONDA. I must admit I told them that I would pay in full by the End of Sept. and I did not pay till Oct. 9 but they did have my phone number to call me about the matter. I never gave them authorization or in writing to give it to the finance company, Jason did take care of it (he's a wonderful person) and it has been paid in full. Also, It was Mr Gonzales (I'm told) who informed Jason to give it to the finance company and when I confronted him about it he always has an answer. I'm Sorry Mr. Lagle, to burden u with all my complaints however I hope u understand and commiserate with all I had to deal with in purchasing the car. I will say I'm enjoying the car, it handles very nicely and good performance. Sincerely. Blanche Broeder More
Celso and Shaheed were great and made me feel very comfortable and with no pressure. Jason Taylor was great working the numbers and helped me get to a payment that I was comfortable with. comfortable and with no pressure. Jason Taylor was great working the numbers and helped me get to a payment that I was comfortable with. More
Purchased a new Scion FRS 3 weeks ago. Requested the new car customer survey that was supposed to be automatically sent to me at the time of my purchase. Four requests made - still I have not received the car customer survey that was supposed to be automatically sent to me at the time of my purchase. Four requests made - still I have not received the survey. Service from Sales to Finance terrible. More
I was using USAA for purchase of a new car and was looking at the Toyota Prius and the Camry, Chevrolet Impala, Volkswagen Passat, and Nissan. I had started out for a car with great mileage and had c looking at the Toyota Prius and the Camry, Chevrolet Impala, Volkswagen Passat, and Nissan. I had started out for a car with great mileage and had come down to the hybrid Prius or Camry and the diesel Passat. Then my wife said she wanted a red car with black leather interior and a back-up camera. So most of my planning went out the window since I could not find one for the Prius or Camry and she did not want to go with a diesel car. I had talked with Lipton internet manager and he could not find anything in this area of my original request of a hybrid Prius or Camry. Another dealer found one in Tampa, however the cost was out of line for my budget. So I was going into Fort Lauderdale and thought I would stop into Lipton since I had not meet the internet manager. He was busy with a customer so he asked Celso to handle me. Celso took me around the lot and we just came across the car we bought which was red, black leather interior and a back up camera, plus a lot more. We took it for a drive around the lot and he came back with a price I could live within my budget. This was Saturday and I gave him a deposit to hold until Monday when my wife could see the car. we came back on Monday and Celso took a great deal of time to show my wife the car and all of the features. We agreed to purchase and Juan was great in handling the paper work. It was a great transaction and we are both satisfied with Lipton and the employees. More
The total lease exchange experience from the termination of lease to a new lease was timely and very professional. Did not spend hours to get in and out with total satisfaction (see Teger). Will not be di of lease to a new lease was timely and very professional. Did not spend hours to get in and out with total satisfaction (see Teger). Will not be disappointed. More
I wanted to thank Fitzroy Blake for helping me with my all blacked out 2013 Toyota Corolla. I saw this corolla sitting on the showroom floor and I thought it would be a lot more than a stock corolla, turn all blacked out 2013 Toyota Corolla. I saw this corolla sitting on the showroom floor and I thought it would be a lot more than a stock corolla, turns out it was only a little bit more. I told Fitzroy I had a 2005 corolla trade in so he asked his manager Jimmy Lagle if I could get the upgraded black corolla with my trade in for the same price as a stock corolla. They took my trade and gave me the same price as a stock on. I love my new car and the all black looks excellent, I have an appointment later today to get the windows tinted it will look so cool!!! Thanks Fitzroy & Jimmy More
The Lipton Toyota team is amazing - from choosing a vehicle, purchasing a vehicle, and bring the new vehicle home - they are professional, informative, trustworthy, and truly desire to meet our every n vehicle, purchasing a vehicle, and bring the new vehicle home - they are professional, informative, trustworthy, and truly desire to meet our every need!!! They were more than great - they are the BEST!!! Thank you Joe!!! More