Lindsay Cadillac of Alexandria

Update;Donna tried to help and resolve my issue. even Update; Donna tried to help and resolve my issue. even though the new key and old key is not properly working because it cut too lose. She did mail a Update; Donna tried to help and resolve my issue. even though the new key and old key is not properly working because it cut too lose. She did mail a new key. I give her five star just for trying to resolve, but many lessons learned. I brought my Cadillac DTS for key and programming. I paid a total of $249 to get the key cut and programmed. They said my key is good, and I paid for it. I paid for a tow truck company to bring the car to me. After spending money in towing for taking the car to the dealership and getting the car back to me, and paid Cadillac for key and programming, Now, when I put the key, the anti-theft turns on, it doesn't click; the key is not working on doors. My mechanic is saying that there is a problem with the key. I tried to speak to Donna Wozniak and attempted to resolve the issue, and she hanged up on me. I called five times today, no answer, and I just left her a message. After spending all that money, time, and effort, I am stranded and waiting on them. I am distraught and did not expect to receive a service from a Cadillac dealership like this. I will not give up until resolved, I will contact BBB, and share my experience on google, yelp, and social media I hope she gets this resolved and does the right thing. I will update my review as I hear back, hopefully. More

Excellent service, valued me as a customer, listened to me explain my reason for bringing my car in for service, their diagnosis was clear, car was ready for pickup before the end of the day. me explain my reason for bringing my car in for service, their diagnosis was clear, car was ready for pickup before the end of the day. More

Always get prompt friendly service. Valet service greatly appreciated especially during this time. Receive good recommendations from service rep. Confident that safety is a priority greatly appreciated especially during this time. Receive good recommendations from service rep. Confident that safety is a priority More

Had an awesome experience with John as my salesman. He was very professional and courteous! All my questions were answered and my experience was wonderful 😃 was very professional and courteous! All my questions were answered and my experience was wonderful 😃 More

Craig at the Service Dept is great! Always helpful, Knowledgeable and honest. He is Always prepared with my cars warranty info and gives good advice and recommendations. Knowledgeable and honest. He is Always prepared with my cars warranty info and gives good advice and recommendations. More

I always receive excellent service from Donna Wozniak! My car was picked up, serviced and returned. All repairs were made and the car was washed. Donna's consistent outstanding service makes me a devoted Lin car was picked up, serviced and returned. All repairs were made and the car was washed. Donna's consistent outstanding service makes me a devoted Lindsay Cadillac customer! Kudos to Donna! More

My experience with the service department was so smooth. Michelle Perez took great care of me from start to finish. Professional and patient. Great job! Michelle Perez took great care of me from start to finish. Professional and patient. Great job! More

My experience was great! Hassle free. My salesperson Ashley Bennet was friendly professional and knowledgeable. Anita (my finance manager ) was awesome. Highly recommend. Thanks Lindsay Ashley Bennet was friendly professional and knowledgeable. Anita (my finance manager ) was awesome. Highly recommend. Thanks Lindsay More

Nice meet and greet well respectful keep me up on everything that was going on with my vehicle. Well return soon and have some other work done. everything that was going on with my vehicle. Well return soon and have some other work done. More

Enjoyed my experience at Lyndsay.Eberyone I can in Enjoyed my experience at Lyndsay. Eberyone I can in contact with were Professional and very caring. Also they were very aware of the Covid situation. Enjoyed my experience at Lyndsay. Eberyone I can in contact with were Professional and very caring. Also they were very aware of the Covid situation. Would absolutely buy there again.. More