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Lilliston Ford Inc. - Service Center

Vineland, NJ

4.6
174 Reviews

174 Reviews of Lilliston Ford Inc. - Service Center

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September 16, 2020

Check in was easy, communicated via text and the visit was quick. The waiting area was social distanced and comfortable. Was given excellent advise (yeah, I know I need new tires) when the service was com More

by pinelands sam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lynda, Dennis
Sep 16, 2020 -

Lilliston Ford Inc. responded

Sam, we are glad you had a comfortable service experience with us. Thank you for letting us maintain your vehicle and we look forward to your next visit.

September 08, 2020

Everyone at Lilliston was very helpful and friendly and made for an easy service appointment. Dennis explained the services & they were able to take care of everything while I waited. More

by bernardfisher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis
Sep 09, 2020 -

Lilliston Ford Inc. responded

We appreciate the excellent review for Dennis, Bernard. Let us know if there is anything else we can help you with. We look forward to working with you again.

September 05, 2020

We had a flat tire on my Titanium Edge and Lynda in Service was extremely helpful in obtaining a new tire, scheduling the appointment and using my tire insurance to make the whole thing very painless! More

by JaSusan212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lynda
Sep 08, 2020 -

Lilliston Ford Inc. responded

Thank you for your recommendation for us, JaSusan212! We are glad Lynda could help you and we welcome you again!

August 20, 2020

Dennis at Lilliston FORD in Vineland, NJ is always so helpful. Thanks again Dennis, you are the BEST!!!!! Dennis is always super friendly and very helpful. More

by nbmusuras
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis
Aug 21, 2020 -

Lilliston Ford Inc. responded

Thank you for your wonderful review! We are delighted to hear Dennis has provided you with great service and will be sure to pass along your kind words to him. We can't wait to work with you again in the future.

August 11, 2020

Dennis answered when I called to schedule my vehicle for safety recall. He was nice & took the time to explain everything to me. Which was very comforting as I've never had to handle a recall before. More

by Humphrc22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis
Aug 12, 2020 -

Lilliston Ford Inc. responded

Thank you for taking am moment of your day to share your thoughts about the quality of your experience with Dennis. We look forward to working with you again. Please have a wonderful day!

July 20, 2020

Super nice people, very accommodating, Dennis my service guy is really one of the nicest people I know, the touchless service pickup and drop off is awesome! More

by aspeedychick
Recommend Dealer
Yes
Employees Worked With
Dennis A.
Jul 20, 2020 -

Lilliston Ford Inc. responded

Thank you for leaving us a great review! It was a pleasure to work with you, and we look forward to taking care of any of your auto needs in the future.

July 14, 2020

Absolutely delightful to work with.Very informative will always refer folks to them. It's a shame sales folks aren't as sincere as the maintenance folks. More

by Ok
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lynda Casario
Jul 15, 2020 -

Lilliston Ford Inc. responded

Thank you for allowing us to maintain your vehicle. Please come back again soon and we wish you safe travels.

July 09, 2020

good service helpful personell very good service would recommend to others try not to make these reviews with needless stuffl like 25 words if you can't keep them simple I will More

by ecsjks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
lynda ?
Jul 10, 2020 -

Lilliston Ford Inc. responded

Thank you so much for sharing your great review with us! We can’t wait to share your compliments with our team. It was a pleasure working with you. We hope to see you in the future!

June 28, 2020

Horrible service... if you didn’t purchase your ford vehicle from them they will not assist you. Sad that they run their business that way. More

by F150 guy
Recommend Dealer
No
Employees Worked With
Dennis
Jun 29, 2020 -

Lilliston Ford Inc. responded

Hello, I am concerned to learn about your dissatisfaction regarding our level of service. Please feel free to reach out to me directly so that we can address your concerns. I look forward to connecting with you. Best, Ivan Nelson (856) 691-2020

June 19, 2020

I am happily pleased 😀 every time I make a visit to Lilliston Ford. GREAT service & such helpful Friendly staff!!!! 👍 Love 💕 Lilliston Ford! Fantastic Dealership, Go there, you’ll see for yourself More

by ET
Recommend Dealer
Yes
Employees Worked With
Lynda
Jun 22, 2020 -

Lilliston Ford Inc. responded

Thanks for such a delightful rating. We truly appreciate it and hope to work with you again, ET!

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