Liberty Hyundai

I have just bought my 3rd car from Liberty. They are straightforward in their sales approach. My salesman, John R. Baker, was very helpful in getting me the car I wanted. They are straightforward in their sales approach. My salesman, John R. Baker, was very helpful in getting me the car I wanted. More

My car was out of commission for approximately one month because of the poor communication, dishonesty, and lack of care for their customers. I brought the car in for an oil change on 08/28/26 and to diagn because of the poor communication, dishonesty, and lack of care for their customers. I brought the car in for an oil change on 08/28/26 and to diagnose an issue with my power seat not moving forward. The oil change was supposed to be completed on 08/29/26 and I never heard anything from the dealer. I called multiple times until I got a hold of the advisor, Damien, who indicated he was unaware of the status of my car but would get back to me. I never received a call back only a request for service approval for repair of a seat switch. After a few more email exchanges, I was told the car would be ready on 09/05/26 for pickup. I arrived on the 5th to find out my car was not ready, the dealer could not confirm the oil was changed, and wanted me to wait while they spoke with the tech. After waiting, I was assured the oil had been changed and the seat switch would take 1.5 hours to fix. Two hours later the seat switch did not solve the problem, so the tech never diagnosed the car, and I had been lied to about the repair. I had to leave the car for further diagnostic. It took them another two weeks to diagnose and fix the seat. I had to chase them the whole time to get any status out of them. I went to pick the car up and checked my seat before going into the dealer. The seat worked but I had to pop two trim pieces back into place, showing the work done was sloppy. I was not charged labor for the seat repair and they credited me the oil change. When I got home, the paperwork for the service indicated they used 0W-20 oil, not 5W-30 the car needs. I asked for a loaner while they changed the oil and the dealer refused. They could only offer to have me come in and wait again. My wife and I made three trips to the dealer, plus all of my time spent managing them and they couldn’t help me out with getting a loaner. I decided to change the oil myself and the oil was extremely dirty, picture attached. The dealer indicated the oil was changed on 08/29/26 and the car had been driven less than 25 miles in about a month. There was no reason for the oil to look like that except they lied about changing it. The service team and manager, John Nunziata, at this location are terrible. I hope people read this and decide to go somewhere else with their car. I contacted Hyundai Customer Care as well, and they were just as useless. More

We had an outstanding experience working with Abraham at Liberty Hyundai when purchasing our Hyundai Palisade Calligraphy Hybrid Black Ink! Abraham was knowledgeable, friendly, and truly professional. He to Liberty Hyundai when purchasing our Hyundai Palisade Calligraphy Hybrid Black Ink! Abraham was knowledgeable, friendly, and truly professional. He took the time to walk us through all the features of the Palisade, answered every question we had, and made even said to call him anytime with any questions we may have in the future. If you are looking for top-tier customer service and a stress-free car buying experience, ask for Abraham. Liberty Hyundai is lucky to have him! More

Great company, friendly, honest and personable. Gabriel helped us select not one but two vehicles. Turns out he was the same salesman we used a couple years ago. It was a pleasure working with Ga Gabriel helped us select not one but two vehicles. Turns out he was the same salesman we used a couple years ago. It was a pleasure working with Gabe and Juan from the moment we walked in to the time we drove away with our new cars. More

Nice people to work with. Answered my questions. Not my first time dealing with them Answered my questions. Not my first time dealing with them More

I had an excellent experience at this dealership. 100 out of 100. Great, easy buying process. I was impressed with our dealer’s Abraham professionalism despite his young age. Thank you very much! 100 out of 100. Great, easy buying process. I was impressed with our dealer’s Abraham professionalism despite his young age. Thank you very much! More

I bought a CPO Santa Fe. I dealt with salesman Harry and sales manager Dylan. We haggled a bit and settled on a compromise price without too much back and forth. From that po I dealt with salesman Harry and sales manager Dylan. We haggled a bit and settled on a compromise price without too much back and forth. From that point on the dealership did everything required in a timely fashion making the experience as painless as possible. More

I had the pleasure to work with Harry at Mahwah Hyundai who was honest, helpful and successful in my search of a new car. I trusted him with my trade in and the deal I received on my new Elantra! Dylan t who was honest, helpful and successful in my search of a new car. I trusted him with my trade in and the deal I received on my new Elantra! Dylan the dealership manager was also very courteous and concerned that I get the right car and that I wouldn’t walk out the door without being comfortable with my purchase. I had the best experience at Mahwah Liberty Hyundai and would recommend them whole heartedly! I intend to stick with this group and when I have any questions or concerns I know they will have my back anytime I need them! Please stop in and see Harry and Dylan you won’t be disappointed! More

Hello Everyone, I must share my experience at Liberty Hyundai, as it has been exceptional since I purchased my 2020 Hyundai Palisade Limited over the last five years. I've consistently driven an average Hyundai, as it has been exceptional since I purchased my 2020 Hyundai Palisade Limited over the last five years. I've consistently driven an average of 40 minutes to their dealership despite having another Hyundai dealership about 8 minutes away from my home. My experience with Service has always been welcoming, pleasant, and understanding of both my issues and my financial budget. I recently visited their service department since I was experiencing an issue, which I thought was a misfire, which in fact was diagnosed, and I needed a transmission replacement. Unfortunately, I am out of warranty at 116,000; what to do now? I only owe about 6,000 on my loan. I spoke to Mr. Paul Vasquez (Service Manager) and shared my concerns. He recommended I call Hyundai Corporate and share my concerns and inquire how they can assist. Hyundai Corporate instructed Paul to work on a work authorization explaining what was transpiring and how Hyundai wanted to do right by its customers. Surprisingly enough, in less than 48 hrs. I received a call from Damion sharing the GREAT News that Hyundai will cover 90% of the repair, and I would be responsible for the other 10% ($380), and they would also provide a loaner while my car is repaired. Now that's a Car Manufacturer and Dealership standing behind their product. Hats off to the entire dealership since it's a collaborative team effort to stand out from the rest. I also want to elaborate on their Parts Department since they have always taken into consideration that I've purchased my vehicle there and have always sold all my truck parts at a discounted price, again enticing me to drive 40 minutes instead of the nearby dealership. Powerball weekend, I will be picking up a 2026 Hyundai Palisade Calligraphy if I run into some money on the Powerball. Not interested in a luxury car, but a Company that stands behind its product and its customers... THANK YOU, LIBERTY HYUNDAI... More

Terrible dealership. They lie and don't follow through with what they say ,avoid this criminals They lie and don't follow through with what they say ,avoid this criminals More