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Lia Honda of Kingston

Kingston, NY

4.9
1,081 Reviews
Lia Honda in Kingston NY is a local auto dealership near you. Located at 738 East Chester Street in Kingston, NY 12401, we serve customers from Poughkeepsie, Newburgh and Middletown, NY. Our dealership offers a great selection of new Honda vehicles for sale near Poughkeepsie along with an extensive inventory of used cars for sale as well.
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743 E Chester St

Kingston, NY

12401

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Showing 1,081 reviews

August 14, 2023

Sue is always very helpful when I bring one of my two cars in for repairs. More

by jamesjohnwalden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sue Kelly
Aug 14, 2023 -

Lia Honda of Kingston responded

Thanks for taking a moment to let us know how pleased you've been with Sue's assistance, James. Your satisfaction means the world to us, and we look forward to helping you take care of your vehicles for many years to come. Thank you for always choosing Lia Honda!

August 13, 2023

Nicole and the manager helped so much! The car I wanted came very fast and the process to get the car and sign everything was fast as well. More

by Amanda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicole Leader
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2023 -

Lia Honda of Kingston responded

Thanks so much, Amanda! We truly appreciate your business, and we're delighted Nicole's expertise made this transaction a breeze. Congratulations on the new Honda! We wish you all the happiness you've been waiting for, from all of us at Lia Honda!

August 07, 2023

Franko Hernandez-Engracia greeted me at my car and was very nice. I needed an oil change and everything went smoothly. They were done in a reasonable amount of time. Mr. Hernandez-Engracia kept me informe More

by gillensher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franko Hernandez-Engracia
Aug 08, 2023 -

Lia Honda of Kingston responded

Excellent! Thanks for the positive feedback on your trusted service advisor, Franko. He's the consummate advocate for our clients and their vehicles, so we're glad he provided you with a super smooth visit. We'll see you at your next appointment!

August 03, 2023

Horrible customer service rep. I just wanted some help to find out where to go to get the info on updating my software. I thought he was rude and lazy. He tried to sell me on ge More

by cyaeger56
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Franko Hernandez-Engracia
August 03, 2023

I have ben dealing with Lia Honda for 12 years, primarily with Service Representative Sue Kelly, who has become the face and personality of Lia Honda for me -- indeed, she is the principal reason for my con More

by Marshall B.
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sue Kelly
Aug 03, 2023 -

Lia Honda of Kingston responded

Marshall, that's a solid 5-star review! Thank you for letting us know Sue always provides you with the level of service that instills trust and loyalty. We're certain she'll be honored by your kind words. We wish you safe travels until we may assist you again!

Aug 04, 2023 -

Marshall B. responded

Thank you Marshall - you will always be one of my favorite customers

July 31, 2023

I was treated with professionalism and courtesy in a timely fashion. I appreciate the service I received More

by Yeisha4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John O'donnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sue Kelly
Jul 31, 2023 -

Lia Honda of Kingston responded

Yeisha4, thanks for stopping by to let us know how happy you were with this service visit! We're glad our team did everything they could to ensure an accommodating and convenient experience. We'll see you at your next appointment!

July 29, 2023

Franko Hernandez-Engracia was very polite, clear and helpful, and kept in communication with me More

by egirl657
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franko Hernandez-Engracia
Jul 31, 2023 -

Lia Honda of Kingston responded

Thanks so much, Egirl657! We're pleased to know you enjoyed working with Franko to keep your Honda running smoothly. Please don't hesitate to reach out when Franko and the Lia Honda team may assist you again. It's always our pleasure!

July 29, 2023

Excelente service provided as always. Robert Munson, Jaden were all professional and friendly. We can see team work all around! More

by patty29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaden Incalcaterra
Jul 31, 2023 -

Lia Honda of Kingston responded

Patty, thank you for recognizing Robert, Jaden, and the Lia Honda team for their amazing service and teamwork! We're honored by your business, and we hope to keep providing service to you for years to come!

July 28, 2023

Got two new tires installed. Paid as usual with credit card. Charged 4% for doing so. Wrote a strong separate complaint to the manager. Received a reply defending this unpopular More

by Rcc.carlsen39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared stautenburg
Jul 31, 2023 -

Lia Honda of Kingston responded

Thank you for letting us know how pleased you were with the service our team provided for you in getting your new tires installed. We sincerely appreciate your business, and we take your feedback seriously. After careful consideration on all sides, we have decided to eliminate the 4% credit card fee moving forward. Thank you for choosing Lia Honda for your automotive needs!

July 20, 2023

Nice modern dealership. The salesman, Luther Johnson, was knowledgeable and laid back. It was an enjoyable experience buying my new car More

by kevin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luther Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2023 -

Lia Honda of Kingston responded

Kevin, thanks for your lovely feedback on working with Luther! We're so happy he ensured a pleasant and smooth dealership experience for you. Congrats on your new Honda! We wish you lots of fun and happiness on the journeys you have planned, from everyone at Lia Honda!

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