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Lexus of Woodland Hills

Woodland Hills, CA

4.8
795 Reviews

21701 Ventura Boulevard

Woodland Hills, CA

91364

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Showing 796 reviews

July 10, 2026

Always very professional and courteous. My service tech was excellent. I’m a long time customer leasing more than 6 Carson the last 15 years More

by Kim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugo Apodaca
Jul 13, 2026 -

Lexus of Woodland Hills responded

Thank you, Kim! It’s wonderful to hear that you’ve consistently had a positive experience with us. We truly appreciate your loyalty over the years and are glad our team continues to meet your expectations. Looking forward to serving you for many more years to come! Regards, The Lexus of Woodland Hills Team

July 10, 2026

Great service as always, this is my fifth Lexus serviced at this location. Brad is very professional. Friendly and helpful! More

by arielaassayag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad
Jul 13, 2026 -

Lexus of Woodland Hills responded

Thank you for your kind words! It’s wonderful to hear that you consistently receive great service with us. We appreciate your loyalty and will be sure to pass along your compliments to Brad. Looking forward to continuing to serve you and your Lexus for many more visits! Regards, The Lexus of Woodland Hills Team

July 09, 2026

Service advisors are thorough and prompt. Seamless drop off and pick up make it quick and painless. More

by Teeem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Steinberg
Jul 10, 2026 -

Lexus of Woodland Hills responded

Thanks for sharing your experience! We’re glad to hear that our service advisors made your visit smooth and efficient. Your satisfaction is our priority, and it’s great to know that our drop-off and pick-up process worked well for you. We appreciate your kind words! Regards, The Lexus of Woodland Hills Team

July 02, 2026

comfortable atmosphere, attention to details, and personable, Jay Navard was a pleasure to deal with. He was, and is, always available and thoroughly explains everything; he is always ready to ans More

by the2schons
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Navard
Jul 03, 2026 -

Lexus of Woodland Hills responded

Thank you for your wonderful feedback! We're delighted to hear that you enjoyed the comfortable atmosphere and personalized service. Jay truly embodies our commitment to detail and customer care. It's great to know he was there for you every step of the way. Your satisfaction means the world to us! Regards, The Lexus of Woodland Hills Team

July 02, 2026

Andy Benson, my service advisor at Lexus of Woodland Hills, is great! He is very personable and extremely helpful! Andy thoroughly explained what the technicians and mechanics would be doing to correct More

by SusieQ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Benson
Jul 02, 2026 -

SusieQ responded

Andy Benson, my service advisor at Lexus of Woodland Hills, is great! He is very personable and extremely helpful! Andy thoroughly explained what the technicians and mechanics would be doing to correct the concerns I had with my car. I appreciated his expertise and knowledge of my car. I’m so glad I decided to bring my RX 350 to this Lexus dealership several years ago and then met Andy Benson. My car has been well taken care of, but I feel they take such great care of their customers, as well! Thank you so much, Andy! I look forward to my next visit.

Jul 03, 2026 -

Lexus of Woodland Hills responded

Thank you for sharing your wonderful experience, Susie! It’s fantastic to hear that Andy provided such attentive and knowledgeable service. We believe in building strong relationships with our customers, and we’re glad you feel well taken care of. We look forward to welcoming you back for your next visit! Regards, The Lexus of Woodland Hills Team

June 30, 2026

I’m very happy for the job they did Brandon was very helpful and I thank him for that More

by abelkesoian1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon, Eddie Aquino, Laurence Beerman, Nancy Alba
Jul 02, 2026 -

Lexus of Woodland Hills responded

Thank you for sharing your positive experience! It's fantastic to hear that Brandon provided you with such helpful service. We're grateful for your kind words and are delighted that you’re happy with the job done. Your satisfaction means a lot to us! Regards, The Lexus of Woodland Hills Team

June 26, 2026

I've been working with Sherry Mak for years and years on all of my Lexus vehicles and she is just the best! Thank you Sherry for always taking such good care of me and my cars. More

by jbecker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sherry Mak
Jun 29, 2026 -

Lexus of Woodland Hills responded

Thank you for sharing your experience! It's wonderful to hear about your long-standing relationship with Sherry. Her dedication to providing excellent service truly makes a difference. We appreciate your trust in us for all your Lexus needs and look forward to continuing to support you and your vehicles! Regards, The Lexus of Woodland Hills Team

June 17, 2026

Did a good job before start the service? I requested to ROAD test then service provider gave me mechanic to ROAD test my complaint was front end noisy while sharp turning and go over the bu More

by LGapple2
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Steinberg
Jun 18, 2026 -

Lexus of Woodland Hills responded

Thank you for sharing your positive experience! We're glad to hear that our team addressed your concerns and provided thorough service. It's wonderful to know that you left happy and with a clean car. We appreciate your feedback and look forward to seeing you again for your next service! Regards, The Lexus of Woodland Hills Team

June 14, 2026

Arturo, Victor and Cesar with Peter Marino assisted inspection of braking system. Victor and Cesar rode with me and explained car features very well. Loaner was provided. Great coffee machine. More

by debralynn2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor, Cesar
Jun 15, 2026 -

Lexus of Woodland Hills responded

Thank you for sharing your experience! We're glad to hear that Arturo, Victor, and Cesar provided excellent assistance and thorough explanations. It's great to know you enjoyed the loaner and our coffee machine, too. Your feedback means a lot to us, and we appreciate your support! Regards, The Lexus of Woodland Hills Team

May 30, 2026

Amazing service provided by Hugo. Also the video report was amazing. Highly recommended this dealership. More

by Lovolikethewolf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugo Apodaca
Jun 01, 2026 -

Lexus of Woodland Hills responded

Thank you for your wonderful feedback! We're thrilled to hear that Hugo provided you with amazing service and that you enjoyed the video report. Your recommendation means a lot to us. We look forward to serving you again! Regards, The Lexus of Woodland Hills Team

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