Lexus of Wilmington

Top Shelf Lexus Dealership Koon's Lexus of Wilmington, DE is always courteous, efficient and friendly! Have never had to wait long for standard oil change and can always get a Koon's Lexus of Wilmington, DE is always courteous, efficient and friendly! Have never had to wait long for standard oil change and can always get a loaner car if needed. Highly recommend. More

20000 mi scheduled serice. Promptly scheduled service on short notice. Conducted service review quickly and efficiently. Was advised approx one and one half hours and met th Promptly scheduled service on short notice. Conducted service review quickly and efficiently. Was advised approx one and one half hours and met that estimate. Very well satisfied. DMCummings More

Excellent service Quick, efficient and excellent customer service on a problem with a Certified vehicle. One phone call and a problem with a recurrent problem with the Quick, efficient and excellent customer service on a problem with a Certified vehicle. One phone call and a problem with a recurrent problem with the passenger windshield wiper was resolved. More

Excellent 2012 RX350 Purchase Just recently purchased a certified pre-owned 2012 RX 350 white w/ Navigation. Very happy with the purchase of this car. It has been a week now. Ca Just recently purchased a certified pre-owned 2012 RX 350 white w/ Navigation. Very happy with the purchase of this car. It has been a week now. Car drives flawlessly, & smooth as silk. The hour and a half drive from PA was really worth it. Transaction went smoothly, along with the trade-in. It was pleasantly nice dealing with the staffs there. Also, got a chance to look around. All of their used cars look brand new, & prices are lower than other places. Highly recommended to anyone looking for a Lexus. More

Pleased I was very pleased with the whole process of purchasing my 2013 ES350. Service was great from all that were involved with my purchase. Leigh Encarna I was very pleased with the whole process of purchasing my 2013 ES350. Service was great from all that were involved with my purchase. Leigh Encarnacion is top rate (knowledgeable, pleasant and was very patient showing me and explaining the many computer related functions of this vehicle. More

"Honesty' We have been customers with Lexus of Wilmington for over 15 years. Our latest RX350 is our sixth Lexus SUV. Obviously, we have been well satisfied w We have been customers with Lexus of Wilmington for over 15 years. Our latest RX350 is our sixth Lexus SUV. Obviously, we have been well satisfied with our cars and service. More

OUTSTANDING SERVICE DOUG HORST I found a car advertised by Koons Lexus online. Discussions with Doug Horst resulted in a thorough and accurate description of the car, and me having I found a car advertised by Koons Lexus online. Discussions with Doug Horst resulted in a thorough and accurate description of the car, and me having every question answered. I flew from North Carolina to get the car and Doug picked us up at the airport. The car was even better than i anticipated, and all the paperwork including that needed for a North Carolina title was ready. The experience could not have been better, nor could the price. If you are looking for a car buying experience that isn't upfront, is pushy, and full of surprises avoid Koons and Doug at all costs. BUT if you want the best car buying experience possible get to Koons and Doug Horst as fast as you can. On a scale of 1 to 10 they are a 12+ More

Gentle Straight talk! John Skehan came highly recommended by some friends, and he surpassed my expectations! He not only knew his product, when showing me the differences b John Skehan came highly recommended by some friends, and he surpassed my expectations! He not only knew his product, when showing me the differences between the new models, but also compared them to my 2011 Lexus RX, which I was trading. After my test drive of the NX, I was in love! John made it happen, and in 2 days I drove away in my new 2016 NX. Thanks John! More

Great Buying Experience Doug listened well, suggested options based on our preferences and was equally familiar with new and used car options. We benefitted from his knowledg Doug listened well, suggested options based on our preferences and was equally familiar with new and used car options. We benefitted from his knowledge base, enjoyed working with him and are pleased with the car we purchased. More

Best buying experience with Car dealership My wife and I had the best car buying experience with Lexus of Wilmington. We have been looking for a 2013-2014 Lexus ES350 for a while and been to a My wife and I had the best car buying experience with Lexus of Wilmington. We have been looking for a 2013-2014 Lexus ES350 for a while and been to a few different dealers but never had the comfortable experience when working with the salesman. Doug and his team listened to our needs and ensured we had the best experience from the very beginning when we met him. He is very knowledgeable and very professional. High recommend him to anyone who is looking for a good place to buy. More