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Lexus of Wesley Chapel

Wesley Chapel, FL

4.9
2,512 Reviews
At Lexus of Wesley Chapel, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. Lexus of Wesley Chapel offers a car-buying experience like no other. We have a huge selection of cars, SUVs and crossovers, and we provide elite customer service and world-class amenities. That's the Lexus of Wesley Chapel difference.
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5350 Eagleston Blvd

Wesley Chapel, FL

33544

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Showing 2,512 reviews

August 31, 2022

Everyone was very friendly and courteous. Claudia continued communication throughout the process. She was responsive after business hours and followed up quickly. More

by Fwp2004
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Claudia Cohn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Herd
Sep 01, 2022 -

Lexus of Wesley Chapel responded

Hi there Fwp2004, We are elated to hear that Claudia took exceptional care of you! It is a pleasure to take care of our guests just as we would our families. Please enjoy the ride!

August 30, 2022

Initially, we come to the Lexus dealership at Wesley Chapel just to see the cars and get some information. Tim warmly greeted us at the entrance and after 2 hours we left in our new car. He helped us More

by Lutsenkoi0110
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Herd
Aug 31, 2022 -

Lexus of Wesley Chapel responded

Hi there Lutsenkoi0110, Thank you for taking the time to write such an impactful review. We pride ourselves on pairing kindness and professionalism under one roof. We are happy to hear that you experienced just that! Please enjoy the new ride!

August 30, 2022

The straggle is real to find a car & purchase it before it’s sold to someone else. Tim was great in helping me find my Lexus & get the deal complete. More

by ssallengs
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Anable, Chad Herd
Aug 31, 2022 -

Lexus of Wesley Chapel responded

Hi ssallengs, We strive to get our guests in the car they want, when they want it! We are happy to here Tim delivered! Please enjoy your Lexus.

August 30, 2022

Arianna is awesome! I appreciate how she works. It made the car buying process very easy. Everything from price negotiation to the finance office was easy. Looking forwa More

by Mike Elrom
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Robertson, Arianna Wade
Aug 31, 2022 -

Lexus of Wesley Chapel responded

Hi there Mike Elrom, Thank you for taking the time to review us here on DealerRater. We are pleased to hear that Arianna delivered an enjoyable car buying experience. We look forward to working with you in the future. Please enjoy the ride!

August 30, 2022

Best car buying experience yet! Outstanding sales person, and finance dealings was a breeze. Dealership is also a very nice place to spend time in. More

by richardparsons48
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Herd, Arianna Wade
Aug 31, 2022 -

Lexus of Wesley Chapel responded

Hi richardparsons48, We are elated to hear that you had an great experience with us at Lexus of Wesley Chapel. We will surely share the kind words. Thank you for your thoughtful review!

August 29, 2022

Lexus of Wesley Chapel was a beautiful dealership. There was a lot of inventory, a great test drive road, and huge complimentary cafe. Bryce was friendly, honest, and willing to figure out anything we More

by KT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryce Pederson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2022 -

Lexus of Wesley Chapel responded

Hi KT, We appreciate you taking the time to rate our dealership and your stellar sales advisor Bryce. We look forward to seeing you are your next appointment. In the mean time please enjoy the new vehicle!

August 29, 2022

This salesmen was competent, knowledgeable, respectful, and made me want to be a life member through this company. He took the time to show me everything and kept great contact. I will be recommending him More

by Kskoczyl24
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Vassios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Anable
Aug 29, 2022 -

Kskoczyl24 responded

This salesmen was competent, knowledgeable, respectful, and made me want to be a life member as a consumer through this company. He took the time to show me everything and made sure I understood everything. He also kept in great contact and updated me about where and when my car would arrive. I will be highly recommending him in the future. Thank you for a very well trained salesmen.

Aug 29, 2022 -

Lexus of Wesley Chapel responded

Hi there Kskoczy124, We are beaming over such a thoughtful review. We welcome you to the Lexus of Wesley Chapel family with open arms. Your kind words will be shared. Please enjoy the ride!

August 29, 2022

This is my second purchase in under a year with Claudia. She was off the original day I wanted to visit the dealership, so I waited until she returned to purchase the car. I prefer working specifically with More

by RC300 F
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Claudia Cohn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Herd
Aug 31, 2022 -

Lexus of Wesley Chapel responded

Hi there RC300F, We are beaming over your fabulous review. We are beyond pleased to hear that Claudia has provided tip top service to you. We appreciate your loyalty and look forward to continuing to serve you in the future.

August 29, 2022

I don’t know why you would buy a car anywhere else. Smooth, stress free transaction. Thank you Tim! More

by ryanmvidal
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Vassios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2022 -

Lexus of Wesley Chapel responded

Simple as that! Thank you ryanmividal for writing such a powerful review. We will surely share the kind words!

August 28, 2022

I had been searching for a car and finally found what I was looking for online. I inquired availability and within 30 min I was on the phone with Claudia. She answered all my questions and was courteous. More

by Cam
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Claudia Cohn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2022 -

Lexus of Wesley Chapel responded

Hi there Cam, Thank you for taking the time to write such a thoughtful review. It is guests like your self that make us the dealership that we are. We are ecstatic that Claudia made this car buying experience next to none. We will surely share the kind words and we hope to see you in the future! Enjoy your vehicle!

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