Lexus of Wayzata - Service Center

From the initial call at 7:00 am on a Friday morning to ask/beg for assistance with a blinking CEL, Mark L. and Lexus of Wayzata were phenomenal to work with. Received numerous updates and after all was ask/beg for assistance with a blinking CEL, Mark L. and Lexus of Wayzata were phenomenal to work with. Received numerous updates and after all was reviewed over the phone with Mark, he got parts in by Saturday morning and we had our car back on Saturday afternoon. Total class all around and a special “Thank you!” to Mark L. for being positive, professional and personable. More

Very polite and personable service from everyone at the dealer. Was willing to go out of their way and gave me an RX Model loaner. dealer. Was willing to go out of their way and gave me an RX Model loaner. More

I like that they are always so attentive and always keep me in the loop. me in the loop. More

My car is 11 years old so I have been coming in for 11 years for services. Everyone is always friendly and knowledgeable ! years for services. Everyone is always friendly and knowledgeable ! More

Dealership makes easy to make appointments. They take of all necessary services that needs to be done and does it well. Service representative Tom B. does a great job explaining what needs to They take of all necessary services that needs to be done and does it well. Service representative Tom B. does a great job explaining what needs to be done and kept me up to date while service is performed. He is a very knowledgeable, friendly and engaging personality. More

I always appreciate good customer care and I am comfortable with the work that is recommended and done comfortable with the work that is recommended and done More

Very prompt and polite. My car was serviced and I was kept up to date on the progress. Attendant was professional. My car was serviced and I was kept up to date on the progress. Attendant was professional. More

Always have great honest service performed in a timely manner. Grateful for the great waiting spaces provided. manner. Grateful for the great waiting spaces provided. More