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Lexus of Wayzata

Wayzata, MN

4.8
2,141 Reviews
We promote customer satisfaction in everything we do, an attitude reflected by our designation as an Elite of Lexus dealer. As part of the Napleton Automotive Group, Lexus of Wayzata has a wide selection of New & Pre-Owned luxury vehicles. View our vehicle inventory online or visit our showroom to see our fine selection in person. Lexus of Wayzata is located right off I-394 and Hwy 12 on the Frontage Rd. Please view our model showcase to compare features on new Lexus luxury sedans, SUVs and hybrids. Request a quote on a New Lexus or Pre-Owned vehicle and a member of our Certified Sales Staff will contact you.
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16100 Wayzata Blvd

Wayzata, MN

55391

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Showing 2,141 reviews

January 10, 2019

Always a great experience at Lexus of Wayzata! I have been purchasing cars and using the service department at Lexus of Wayzata for several years and the service is always fantastic. From Greg Loop More

by Ginalexus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Loop, Chris Doyle, Jim Guettler, Jean Judge
Jan 15, 2019 -

Lexus of Wayzata responded

Thank you for taking the time to leave us a review! We're so thrilled to hear you've always had a great experience with our team, regardless if you were here to purchase a new vehicle or service one you currently own. We highly appreciate your high recommendations and hope to see you again soon! Sincerely, Mike DeJong | Customer Service Manager | 952-404-5137

January 08, 2019

"Salesman saves the day" My vehicle delivery was delayed, I had hoped for my vehicle for Christmas but some logistical problems in transit prevented it. The updates from my s More

by John Walters
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerald Franti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2019 -

Lexus of Wayzata responded

John, thank you for leaving us 5 stars and your thoughtful review! We're sorry you experienced a delayed delivery, but we were happy to keep you updated on the entire process. We highly appreciate your repeat business, and we hope to see you again in the future! Sincerely, Mike Dalton | General Sales Manager | 952-404-5103

January 07, 2019

Found the perfect car for me Ignacio knew what I wanted in a car and called me as soon as he found something that was a great match. He was very personable never pushy. He gave me More

by REBECA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ignacio Garrigos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Stenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Grotte
Jan 15, 2019 -

Lexus of Wayzata responded

Thank you for the 5-star rating and positive review! Our team is dedicated to learning what you're looking for in a vehicle so we can find you the perfect fit. We'd never want to push you into a vehicle you didn't feel comfortable with. We appreciate your business and hope to see you again in the future! Sincerely, Mike Dalton | General Sales Manager | 952-404-5103

January 07, 2019

Great dealership Ben was pleasant to work with! He was able to answer all of my questions and continued to care about us after the purchase. Thanks! More

by allison27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Houghland, Ben Meyer
Jan 15, 2019 -

Lexus of Wayzata responded

Allison, thanks for letting us know how we did! Our certified team members are dedicated to the vehicles we sell so we can effortlessly help you find the perfect one. If there's anything else we can assist with, please reach out to us! Sincerely, Mike Dalton | General Sales Manager | 952-404-5103

January 06, 2019

Saleperson great but not completely organized. Had to wait for dealership to install film on car. We purchased on Monday and picked up Saturday. Other then that, good overall. Thank you. More

by SARAH.BERG12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Riches
4.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Stenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Front desk., Ali Alvi
Jan 15, 2019 -

Lexus of Wayzata responded

Thank you for letting us know about your experience with us! We're sorry if you had to wait longer for your vehicle. We want to make sure your new vehicle is in perfect condition before you drive it off the lot. If you'd like to discuss your concerns any further, please reach out to us! Sincerely, Mike Dalton | General Sales Manager | 952-404-5103

January 05, 2019

Excellent Russell was very knowledgeable and fluent with every aspect of the sale... fantastic! Will recommend Russell without hesitation. 10+ Mike Dalton More

by oley55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell Lawrentz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Dalton, Eric Baumann
Jan 15, 2019 -

Lexus of Wayzata responded

Thank you so much for letting us know about your experience! Our team is passionate about the vehicles we sell so we can easily find one that perfectly aligns with what you're looking for! You were a pleasure to work with, and I look forward to seeing you again! Sincerely, Mike Dalton | General Sales Manager | 952-404-5103

January 04, 2019

Great buying experience The buying experience at Lexus of Wayzata was excellent. John was very helpful without being pushy at all. Once we were ready to buy, the process mo More

by Anne123
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jonathan Riches
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2019 -

Lexus of Wayzata responded

Anne, thank you for leaving us feedback about your most recent visit! We're thrilled to hear you had an excellent experience with John and the rest of our team. We want to ensure you feel fully comfortable with the vehicle you're purchasing, rather than potentially regretting it later on. If there's anything else we can do for you, please let us know! Sincerely, Mike Dalton | General Sales Manager | 952-404-5103

January 04, 2019

Low stress vehicle purchase I was very satisfied with the courtesy and transparency of the purchase process when buying a used truck at Wayzata Lexus. John Mac was an excellent r More

by MIKEKATHYFORMO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John MacEachern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Stenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Grotte
Jan 15, 2019 -

Lexus of Wayzata responded

Thank you for taking the time to leave us a review! We're so excited you had the chance to work with John. Our team strives to ensure you're taken care of, even after you purchase a vehicle. We apologize for any problems you may have encountered. If you'd like to discuss anything further, please reach out. Sincerely, Mike Dalton | General Sales Manager | 952-404-5103

January 04, 2019

Certified Preowned purchase Dana was able to find the right solution for our family’s needs even though it wasn’t what I started out looking for. Great solution. More

by TCTPURDURE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Gleason, Jim Guettler, Dana Poppen
Jan 15, 2019 -

Lexus of Wayzata responded

Thank you for letting us know how we did! Our team takes pride in understand the vehicles on our lot so we can best help you find the perfect fit, even if you're not sure what you're looking for right away. We're glad you enjoyed your experience with Dana and hope to see you again in the future! Sincerely, Mike Dalton | General Sales Manager | 952-404-5103

January 04, 2019

Great dealership. Awesome staff. When looking for a used vehicle they were as knowledgeable as I have ever found. Very up front and paid attention to all of the smal More

by harley10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John MacEachern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Grotte, Greg Loop
Jan 15, 2019 -

Lexus of Wayzata responded

Thank you for leaving us a review and 5-star rating! Our team takes pride in knowing the vehicles on our lot so we can best help you find the perfect fit. We appreciate your business and can't wait to see you again in the future! Sincerely, Mike Dalton | General Sales Manager | 952-404-5103

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