Lexus of Southwest Houston

My experience today was a very good one. Stephen helped me through the process seamlessly. Stephen helped me through the process seamlessly. More

Marlon Romero service writer is thorough and attentive. He takes pride in and goes above and beyond making sure your vehicle needs are taken care of He takes pride in and goes above and beyond making sure your vehicle needs are taken care of More

I brought my 2011 Lexus RX 350 in to have the battery replaced. My service advisor, Steven Silver, was very friendly and professional. He clearly explained the price and the estimated time needed to repl replaced. My service advisor, Steven Silver, was very friendly and professional. He clearly explained the price and the estimated time needed to replace the battery. He also performed multiple checks on my vehicle and provided me with clear and detailed updates about everything he found. Steven Silver provided excellent customer service throughout the entire process. I really appreciate his help and professionalism. I would give him a **10 out of 10** for his outstanding customer service! More

My service advisor was great. The service overall, including the wait, was great. Plenty of space in the waiting area. The service overall, including the wait, was great. Plenty of space in the waiting area. More

What I appreciate most is when Mr. Schackmann says to contact him if I have any questions, he means it. Whenever I have contacted him, he has gotten back to me right away. Schackmann says to contact him if I have any questions, he means it. Whenever I have contacted him, he has gotten back to me right away. More

The customer services is excellent, always explaining what you need and the please is clean. I love their customer services what you need and the please is clean. I love their customer services More

I recently purchased a 2021 Audi Q3 from Lexus of Southwest Houston, and it was hands down the best dealership experience I have ever had. My salesman, Chet, was incredibly friendly and personable. P Southwest Houston, and it was hands down the best dealership experience I have ever had. My salesman, Chet, was incredibly friendly and personable. Purchasing a vehicle is such a major life event, but his warm approach completely put me at ease. On top of that, navigating the finance department was an absolute breeze and entirely smooth. From start to finish, the entire process was transparent and stress-free. If you want a seamless car-buying experience, go see Chet! More

Courteous and friendly service excellent waiting area with snacks. But long wait for battery replacement. with snacks. But long wait for battery replacement. More

Very kind peope. Everyone seemed to always have a smile on their faces. Thank you Everyone seemed to always have a smile on their faces. Thank you More

I had a great experience with their car maintenance service. The staff was professional, friendly, and knowledgeable. They explained the work clearly, completed the service on time, and took great care service. The staff was professional, friendly, and knowledgeable. They explained the work clearly, completed the service on time, and took great care of my vehicle. The pricing was reasonable, and I was very satisfied with the quality of the work. I would definitely recommend them for reliable and professional car maintenance. More