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Lexus of Southwest Houston

Houston, TX

Overview
Reviews
Vehicles
4.8
3,015 Reviews
Call Dealership (800) 256-6225
View Awards

10025 Southwest Freeway

Houston, TX

77074

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Showing 3,015 reviews

October 28, 2026

Easy to schedule, honored discount coupon. Wait time reasonable. Lobby comfortable, refreshments provided, good WiFi. More

by Laajr71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon
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Oct 29, 2026 -

Lexus of Southwest Houston responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Lexus Southwest Houston. If you have any further questions, please give us a call. We're always happy to help!

October 28, 2026

On a scale of one thru ten I rate it ten. definitely highly rated to family and friends. More

by txp1059
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Lopez
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Oct 29, 2026 -

Lexus of Southwest Houston responded

Hi, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 28, 2026

it’s the best service and friendly people with i see for my life… thanks More

by bakhtiyormirzev
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Villarreal, Mylinh Tran-Salazar, Michael Caldwell, Slack Nigel, Hugh Robb, Zak Warner, Lee Thibodeau, Billy Shape, Gerry Martel, Dennis Zullo
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Nov 02, 2026 -

Lexus of Southwest Houston responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out!

October 27, 2026

Good efficient experience for first service at 5K. Marlon R. is the best service advisor!! More

by Anonymous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlon
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Nov 02, 2026 -

Lexus of Southwest Houston responded

Hi, we're happy you found Marlon to be so supportive during your experience here at Lexus Southwest Houston. If you have any further questions, please don't hesitate to reach out!

October 27, 2026

Great service, Marlon took good care of me through the process, picked my car up and left me a loaner More

by d
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlon
Print
Oct 30, 2026 -

Lexus of Southwest Houston responded

Hi, we're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!

October 27, 2026

I had a great experience with Lexus Southwest! The staff was friendly, professional, and helpful throughout the entire process. Their customer service was excellent, and they made everything smoot More

by mdsujo
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Ashley UdaLL
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Oct 28, 2026 -

Lexus of Southwest Houston responded

Hello, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

October 26, 2026

I have always had great experience and excellent service at this dealership. Great operations and will always use them and trust them. More

by Amor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Villarreal, Mylinh Tran-Salazar, Lee Thibodeau, Jason Jason, Forrest Jones, Gerry Martel, Dennis Zullo
Print
Oct 30, 2026 -

Lexus of Southwest Houston responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Lexus Southwest Houston. We look forward to your next visit! Take care!

October 25, 2026

Donovan Thomas was an exceptional salesman! He was courteous, genuine, and very professional. The dealership was exceptional. Everyone was attentive and friendly. 💯 More

by Teresab.schiffer72
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Donovan thomas
Print
Oct 27, 2026 -

Lexus of Southwest Houston responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus Southwest Houston! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 24, 2026

It’s always a pleasure bringing my car back to Lexus, whether it’s for service or just routine maintenance. You guys get me right every single time, and the customer service never disappoints! I truly ap More

by kekacarter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Gutierrez
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Oct 26, 2026 -

Lexus of Southwest Houston responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 23, 2026

Kevin my service advisor was very professional,polite considerate of my time. I highly.recommend! More

by Pinina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KEVIN, Ray Villarreal, Mylinh Tran-Salazar
Print
Oct 24, 2026 -

Lexus of Southwest Houston responded

Hi, thank you for your kind review; we are happy to pass along your comments to Kevin here at Lexus Southwest Houston! Feel free to reach out to us if you need anything. Have a wonderful day.

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