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Lexus of Southwest Houston

Houston, TX

4.8
2,939 Reviews

10025 Southwest Freeway

Houston, TX

77074

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Showing 2,939 reviews

September 20, 2026

Great overall buying experience at every step of the process. No pressure, just 5-star service. Sales and financing teams were helpful and knowledgelable. Highly recommend! More

by RONALD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raley
Sep 23, 2026 -

Lexus of Southwest Houston responded

Hi Ronald, your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

September 19, 2026

Great Customer service, efficient, knowledgeable, environment clean and welcoming. Employees eager to help. Explanation of work done More

by kathyobi1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy
Sep 23, 2026 -

Lexus of Southwest Houston responded

Hello, we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

September 18, 2026

Convenient and clean location. Great staff, Matthew Torres always takes great care of my vehicle. More

by nqle1010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Torres
Sep 21, 2026 -

Lexus of Southwest Houston responded

Hi, we're happy you found our staff to be so supportive during your experience here at Lexus Southwest Houston. Please don't hesitate to reach out if there's anything additional we can do for you.

September 18, 2026

They were awesome to work with! ! George Ross kept me up to date at all times! More

by Tyler
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Ross, Mylinh Tran-Salazar
Sep 19, 2026 -

Lexus of Southwest Houston responded

Hello Tyler, thank you; we appreciate your feedback! If you're ever in need of more help, please let us know!

September 17, 2026

Excellent Service as always, very appreciated the attitude and dedication received by my service advisor Mr Marlon Romero More

by serafinlopez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlon Romero
Sep 21, 2026 -

Lexus of Southwest Houston responded

Hi, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

September 17, 2026

Great customer service with a great sense of professionalism. Highly recommended to anyone looking to buy a car. More

by Mougang.levis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Villarreal, Mylinh Tran-Salazar
Sep 18, 2026 -

Lexus of Southwest Houston responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

September 17, 2026

Very friendly and knowledgeable dealership. Fair sales and without any pressure. Accommodating to my requests for multiple viewings I will return for business again. More

by Chan Myae
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Noe Galvan 5 stars
Sep 18, 2026 -

Lexus of Southwest Houston responded

Hi Chan, we are so happy to read such a great review about Lexus Southwest Houston! If you have any further questions, please don't hesitate to reach out!

September 16, 2026

I really appreciated my service advisor, Kevin. He made sure that I got the best deal for my oil change. More

by Patguillory
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Sep 18, 2026 -

Lexus of Southwest Houston responded

Hi, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

September 16, 2026

Mr. Marlon Romero is the best thing that has ever happened to Lexus. I've had issues in the past and used to dread going to this place for maintenance because, deep down, I knew I wasn't going to re More

by SA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlon Romero Service Advisor
Sep 18, 2026 -

Lexus of Southwest Houston responded

Hi, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

September 15, 2026

I had a wonderful maintenance visit at SW Lexus today. Honestly, I had given up hope with this place. I think they are on their way to becoming my fav Lexus dealership again! Marlon, thank you for your p More

by bjlcarmouche
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlon Romero
Sep 18, 2026 -

Lexus of Southwest Houston responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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