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Lexus of Southwest Houston

Houston, TX

4.8
2,939 Reviews

10025 Southwest Freeway

Houston, TX

77074

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Showing 2,939 reviews

September 23, 2026

My Advisor Steven is FANTASTIC. He kept my aware of all issues and what was needed now and what could be done at the next service appt More

by Royal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Silva
Sep 25, 2026 -

Lexus of Southwest Houston responded

Hello, we're happy you found our staff to be so supportive during your experience here at Lexus Southwest Houston. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 23, 2026

I took my Lexus UX Hybrid for 40k mile service, and it was a smooth and efficient process, like every other occasion I have had to interact with the service department. I highly recommend! More

by shawnwelling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Martinez
Sep 25, 2026 -

Lexus of Southwest Houston responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 23, 2026

They do good work- they are friendly and keep you completely informed of the work being Indian needed. Excellent waiting area. More

by Mcglaunb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter—-5 stars
Sep 25, 2026 -

Lexus of Southwest Houston responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 23, 2026

I was very pleased to trade in my 2019 RX 350 with 2026 RX 350 Premium+. Nick Pohl helped us smooth trade in process and we are happy with the provided deal. I was very happy with my 2019 RX 350 with 6 yea More

by SHS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Pohl
Sep 25, 2026 -

Lexus of Southwest Houston responded

Hello, we're happy you found Nick to be so supportive during your experience here at Lexus Southwest Houston. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 23, 2026

Information provide by this dealership was accurate regarding the car and the transaction. Development of the financial package was very smooth. The vehicle pick up experience was professional. The Sal More

by briscoecn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Banigo. Five Stars… did a great job, Ray Villarreal
Sep 25, 2026 -

Lexus of Southwest Houston responded

Hello, we're happy you found our staff to be so supportive during your experience here at Lexus Southwest Houston. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 23, 2026

I’ve been coming to this dealership for years. Everyone is very welcoming and it is always quiet and clean. More

by Patricia.Abanobi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody , Ray Villarreal, Mylinh Tran-Salazar
Sep 25, 2026 -

Lexus of Southwest Houston responded

Hi, we are so happy to read such a great review about Lexus Southwest Houston! If you have any further questions, please don't hesitate to reach out!

September 22, 2026

Professionally taken care off, from beginning to end of my oil change , I will surely be back More

by mosesemedo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Front desk , Ray Villarreal, Mylinh Tran-Salazar
Sep 23, 2026 -

Lexus of Southwest Houston responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

September 22, 2026

Jon is the best customer service agent. He understands my need and very helpful to me for the padt 10 months More

by Robert.pham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon
Sep 23, 2026 -

Lexus of Southwest Houston responded

Hi, thank you for your kind review; we are happy to pass along your comments to Jon here at Lexus Southwest Houston! Feel free to reach out to us if you need anything. Have a wonderful day.

September 21, 2026

Great service. The lounge is comfortable, and coffee, water, and snacks are provided. The place is very clean. More

by rickym1227
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Villarreal, Mylinh Tran-Salazar
Sep 24, 2026 -

Lexus of Southwest Houston responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 20, 2026

I appreciate the consultant being professional, attentive and friendly. The waiting room is comfortable, snack and beverages are easily accessible. More

by JE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Esner
Sep 23, 2026 -

Lexus of Southwest Houston responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!