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Lexus of Southwest Houston

Houston, TX

4.8
2,697 Reviews

10025 Southwest Freeway

Houston, TX

77074

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Showing 2,697 reviews

May 09, 2026

Matt Torres makes the trip and wait well worth the time . Coffee bar lady makes everything better More

by richardvolpe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Torres
May 14, 2026 -

Lexus of Southwest Houston responded

Hi, we're happy you found our staff to be so supportive during your experience here at Lexus Southwest Houston. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 07, 2026

Excellent service experience, professional staff, fast maintenance process, and outstanding customer care throughout the entire visit. More

by Junyuan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Villarreal, Mylinh Tran-Salazar
May 14, 2026 -

Lexus of Southwest Houston responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

May 07, 2026

Excellent service, all person very helpfully nice place , friendly environment, waiting Room good seating, water and snack More

by patel27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mylinh Tran-Salazar
May 14, 2026 -

Lexus of Southwest Houston responded

Hi, we are very happy to have provided you with such a positive experience! Until the next time we meet, take care!

May 07, 2026

Excellent services and as promised got my car back on time and and it was very clean More

by Bilal Moghrabi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hans Schackmann
May 14, 2026 -

Lexus of Southwest Houston responded

Hi Bilal, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

May 06, 2026

Very professional and communicative. Accurately gave time for service with the exception of the winsheild repair contractor More

by Cynthia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Villarreal, Mylinh Tran-Salazar
May 15, 2026 -

Lexus of Southwest Houston responded

Hello Cynthia, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 06, 2026

Took appointment last minute and they accommodate me and service finished without much delay, good job More

by Ruknuddinmomin313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
May 15, 2026 -

Lexus of Southwest Houston responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

May 06, 2026

It always a pleasure when I need to get my car serviced at Group 1 Lexus. I am always in and out during drop off and pickup. Thanks to the service team especially Kevin Bayer. Keep up the great service! More

by hparshottambhai
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Bayer
May 15, 2026 -

Lexus of Southwest Houston responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus Southwest Houston! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 04, 2026

Fast and reliable service. Check the car through completely to see anything need to repair and do it right. More

by cutianthonyd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Villarreal, Mylinh Tran-Salazar
May 14, 2026 -

Lexus of Southwest Houston responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

May 04, 2026

My advisor was attentive and amazing. The service was fast. Staff was polite and courteous. More

by Brian.griffin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mylinh Tran-Salazar
May 14, 2026 -

Lexus of Southwest Houston responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

May 02, 2026

What Hines was the assigned person for my Lexus check up. He was very thorough and went over everything with me. He stayed in touch and my work was completed and my car drives great! I bought my car from th More

by Shugo2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hans
May 14, 2026 -

Lexus of Southwest Houston responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!