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Lexus of Southwest Houston

Houston, TX

Overview
Reviews
Vehicles
4.8
2,893 Reviews
Call Dealership (800) 256-6225
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10025 Southwest Freeway

Houston, TX

77074

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Showing 2,893 reviews

September 02, 2026

I recently purchased a used car from this location and I want to say that Ilya is the real deal!! He’s been incredible from the moment I walked into the door. He really treats you like family and wants to s More

by Steven
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ilya Zaretsky
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Sep 07, 2026 -

Lexus of Southwest Houston responded

Hello Steven, we're happy you found Ilya to be so supportive during your experience here at Lexus Southwest Houston. Please let us know if there is anything else we can do for you; we are more than happy to help!

September 02, 2026

Great experience from Start to finish. Highly recommend this dealership from sales to service to the follow up More

by rsmith7964
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Garner
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Sep 07, 2026 -

Lexus of Southwest Houston responded

Hello, we are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!

September 02, 2026

Stephanie the service associate is absolutely awesome! ! She is always great to deal with and provides excellent customer service. More

by charleen.tackett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie
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Sep 03, 2026 -

Lexus of Southwest Houston responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

August 30, 2026

My coordinator Stephanie was exceptionally good. ....next time would only come here ......we r planning to buy a new car More

by Meena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie
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Aug 31, 2026 -

Lexus of Southwest Houston responded

Hi Meena, we are very happy we could provide you with a positive experience! We can't wait to see you again, have a great day.

August 29, 2026

Great service, luxury experience and Francisco was very helpful and professional it was really great service. More

by Loutfyyasser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mylinh Tran-Salazar
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Aug 31, 2026 -

Lexus of Southwest Houston responded

Hi, we're happy you found Francisco to be so supportive during your experience here at Lexus Southwest Houston. Please let us know if there is anything else we can do for you; we are more than happy to help!

August 29, 2026

I love this professional dealership And my service advisor (Jeffery) is the best Extremely thorough and professional More

by Angiefran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffery ( 5 stars)
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Aug 31, 2026 -

Lexus of Southwest Houston responded

Hi, we're happy you found Jeffery to be so supportive during your experience here at Lexus Southwest Houston. Please let us know if there is anything else we can do for you; we are more than happy to help!

August 28, 2026

They made it more stressful than it should have been had they listened to me and gave me what I asked for initially. More

by jaackiejaay12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Gilbert
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Sep 01, 2026 -

Lexus of Southwest Houston responded

Thank you for sharing your comments. I apologize that your purchase experience was stressful. We always strive to provide a hassle free, luxury purchase experience and I sorry that we did not meet this goal with your purchase. Please contact me at 713-995-2410 if I can help to resolve any issues. Mylinh Salazar General Sales Manager

August 28, 2026

Excellent workspace for customers. Quiet area with desks if you need to work or have meetings while you wait. More

by AndyJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Garcia, Ray Villarreal, Mylinh Tran-Salazar
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Sep 02, 2026 -

Lexus of Southwest Houston responded

Hi Andy, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 28, 2026

The mechanic do a good job! I like my car completely checked Thank you Lexus Group 1 Southwest Houston More

by TN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Villarreal, Mylinh Tran-Salazar
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Aug 30, 2026 -

Lexus of Southwest Houston responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

August 27, 2026

Everyone is friendly and welcoming when you arrive at this dealership. Their customers are always their top priority. More

by reegreen62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josue Garcia
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Aug 30, 2026 -

Lexus of Southwest Houston responded

Hi, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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