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Lexus of Southwest Houston

Houston, TX

Overview
Reviews
Vehicles
4.8
2,744 Reviews
Call Dealership (800) 256-6225
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10025 Southwest Freeway

Houston, TX

77074

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Showing 2,744 reviews

June 10, 2026

This Dealership has always just taken care of the the vehicle we purchased from them. The advisor I had today explained a few things that will help me going forward. Her name is Kelly Callaway More

by popeegmb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Callaway
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Jun 11, 2026 -

Lexus of Southwest Houston responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

June 10, 2026

Great service . didn't as long as expected. Also had a complim9 wash. SO far so good. More

by Lexy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Villarreal
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Jun 11, 2026 -

Lexus of Southwest Houston responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out to us if there's anything more we can do!

June 10, 2026

You guys ruck! Thank you for seamlessly helping me to get my dream car. I love it! More

by Temmyaremu01
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Qudus ogunmefun
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Jun 10, 2026 -

Lexus of Southwest Houston responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 10, 2026

I recently purchased at New vehicle. My salesman (David), finance manager, and sales manager were, totally awesome. I would highly recommend to all my family and friends. Thanks Again!! More

by bellagio_35
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Capin
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Jun 10, 2026 -

Lexus of Southwest Houston responded

Hello, we're happy to hear you had such a positive experience with our team! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

June 09, 2026

Always a great experience. Don’t change a thing. From driving in to driving out, nobody does it better. More

by jones371
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon-Philippe Laurenceau
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Jun 10, 2026 -

Lexus of Southwest Houston responded

Hi, we really appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

June 08, 2026

The service at the dealership was impressive. Mirra the service advisor went above and beyond to assist me with my needs. More

by pgeorge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mirra
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Jun 09, 2026 -

Lexus of Southwest Houston responded

Hello, we're so glad that we were able to go above and beyond your expectations! We do hope we can be of assistance in the future. Take care!

June 08, 2026

I always receive the best customer service. They have an extreme attention to detail and are really great about communicating what’s going on with your car, the options and always welcome to he More

by Audradiggs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Zapata, Justin Page, Kelly Calloway
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Jun 09, 2026 -

Lexus of Southwest Houston responded

Hello, we really appreciate your feedback! We do hope we can be of assistance in the future. Take care!

June 06, 2026

Derrick was great getting me in and super on advising me. Vehicle survey was expedited quickly and Derrick advised me accordingly. More

by Chrisorth70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick castillo
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Jun 07, 2026 -

Lexus of Southwest Houston responded

Hi, we're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!

June 06, 2026

Great customer service-have been a customer for 22 yrs. Derek best service rep! 15 word minimum is obnoxious request! More

by Ddgannex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek
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Jun 09, 2026 -

Lexus of Southwest Houston responded

Thank you for being a loyal customer for over 22 years! Our team takes pride in providing excellent customer service, and we agree that Derek is one of the best service reps around!

June 05, 2026

The customer service is excellent, Kevin is very professional and courteous. Kevin explained in detail every recommendation and procedure of what was happening with my vehicle. He is really awesome. More

by Kenia_richardson1892
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin M
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Jun 07, 2026 -

Lexus of Southwest Houston responded

Hello, thank you for your kind review; we are happy to pass along your comments to Kevin here at Lexus Southwest Houston! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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