Lexus of Southwest Houston

What Hines was the assigned person for my Lexus check up. He was very thorough and went over everything with me. He stayed in touch and my work was completed and my car drives great! I bought my car from th He was very thorough and went over everything with me. He stayed in touch and my work was completed and my car drives great! I bought my car from this Lexus dealership and have taken it here every time to be serviced. I went to another Lexus dealership several months ago, and was not pleased and returned. I appreciate the atmosphere and I am very thankful for the communication. Thank you Hans and it was a nice surprise that my car looked much nicer when I left and when I brought it in. More

Dealing with Chris was a pleasure. Lexus Southwest Houston had a very good selection of cars to choose from. Lexus Southwest Houston had a very good selection of cars to choose from. More

Professional, quick, and courteous staff. Highly recommend this location, especially their service department. Never neglected and always white glove service. Highly recommend this location, especially their service department. Never neglected and always white glove service. More

Last service was not satisfied at all, but this time was smooth and quick. The rep took care of us this time was very kind. smooth and quick. The rep took care of us this time was very kind. More

Service staff very customer oriented. Kevin Martínez is always attentive and prepared with solutions to get you in/out as quickly as possible. He is always professional and efficient and Kevin Martínez is always attentive and prepared with solutions to get you in/out as quickly as possible. He is always professional and efficient and approaches your appointment with a sense of urgency providing constant communication. More

Lexus service center in Southwest Houston provides excellent customer services, everything is on top level - high quality, professional, fast, takes care of everything you need, I am very happy with t excellent customer services, everything is on top level - high quality, professional, fast, takes care of everything you need, I am very happy with their services. More

waiting long time poor explantion ,need more coustomer sevice , too long to wait , not proper guidnce sevice , too long to wait , not proper guidnce More

The service personnel that serve these vehicles are buried knowledgeable of the vehicles they work on all good. buried knowledgeable of the vehicles they work on all good. More

Great check in process and communication with the service advisor, Kelly. The work was completed earlier than was estimated. The waiting area was very comfortable and well appointed. advisor, Kelly. The work was completed earlier than was estimated. The waiting area was very comfortable and well appointed. More

Service handled as requested. Expensive for an oil change and tire rotation. Car clean when returned. Expensive for an oil change and tire rotation. Car clean when returned. More