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Lexus of Sacramento - Service Center

Sacramento, CA

4.7
1,838 Reviews
Call Service Center (916) 485-3987

1,838 Reviews of Lexus of Sacramento - Service Center

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February 11, 2024

Thorough No thank you I'm always always happy with my service at Lexus Of Sacramento More

by Bettejoh
Recommend Dealer
Yes
Employees Worked With
Tracy
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Feb 12, 2024 -

Lexus of Sacramento responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Regards, Christian Simon General Manager

February 11, 2024

Everyone was very friendly and explained everything really well. Service was faster than expected. An employee maneuvered my car for me out of a very tight spot. Amazing service! More

by LADYELIZABETH2604
Recommend Dealer
Yes
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Feb 12, 2024 -

Lexus of Sacramento responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lexus of Sacramento! Best Regards, Christian Simon General Manager

February 10, 2024

Quick and easy The service was good. The car was ready in a reasonable amount of time. More

by kaaren1dance
Recommend Dealer
Yes
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Feb 11, 2024 -

Lexus of Sacramento responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lexus of Sacramento, we look forward to having you as a valued customer for many years to come! Best Regards, Christian Simon General Manager

February 10, 2024

Service Advisor Basal is professional, pleasant, honest, very thorough & has a commitment to making sure his customers are valued & are 100% satisfied before they leave the service center. Everyone at t More

by Deb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Parts Department employees are top notch!
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Feb 11, 2024 -

Lexus of Sacramento responded

Thank you, Deb, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Christian Simon General Manager

February 10, 2024

Nick is the best service manager with knowledge and courtesy. Get details explanation and right on time. More

by TomSC
Recommend Dealer
Yes
Employees Worked With
Nick Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Cruz
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Feb 11, 2024 -

Lexus of Sacramento responded

Thank you so much for your kind words, Tom, and for taking the time to leave us this wonderful feedback! Best Regards, Christian Simon General Manager

February 10, 2024

Good I had a good experience. The only problem was the Lyft could not find my location More

by JUNEMORRIS46
Recommend Dealer
Yes
Employees Worked With
Nick Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Cruz
Report | Print
Feb 11, 2024 -

Lexus of Sacramento responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lexus of Sacramento, June, we look forward to having you as a valued customer for many years to come! Best Regards, Christian Simon General Manager

February 09, 2024

Excellent The service agent was prompt and timely Good job The KARR system is working good More

by CKRAMERS
Recommend Dealer
Yes
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Feb 09, 2024 -

Lexus of Sacramento responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Christian Simon General Manager

February 09, 2024

Go in, got out, service part of our contract Provided a vehicle for me too More

by LEVERINGCO
Recommend Dealer
Yes
Employees Worked With
Female can't remember
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Feb 09, 2024 -

Lexus of Sacramento responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lexus of Sacramento! Best Regards, Christian Simon General Manager

February 09, 2024

My battery test was free, gave me a car wash, and vacuumed my car. I had a cappuccino, tasty! More

by Twilight47
Recommend Dealer
Yes
Employees Worked With
Belin
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Feb 09, 2024 -

Lexus of Sacramento responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lexus of Sacramento. Best Regards, Christian Simon General Manager

February 09, 2024

nick is always helpful and informative. staff is friendly and courteous... sac lexus is best lexus dealer in the greater sac area. I drive out of my way to use them More

by AMBERGARCIA1
Recommend Dealer
Yes
Employees Worked With
Nick Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Cruz
Report | Print
Feb 09, 2024 -

Lexus of Sacramento responded

Thank you, Amber, for your business and this review. We're happy to hear that Nick and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Christian Simon General Manager

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