Lexus of Sacramento - Service Center

The process went smoothly. There were no surprises I was pleased on how Nick presented the maintenance treatment There were no surprises I was pleased on how Nick presented the maintenance treatment More

Everyone's always very nice and service is done quickly, including a complimentary car wash. We even ran into our salesperson after 10 years! including a complimentary car wash. We even ran into our salesperson after 10 years! More

For a luxury car dealership, it's a little too parsimonious with its pastry which customer who pays hundreds, has to get from the service person's drawer, making us feel like cheap beggers. parsimonious with its pastry which customer who pays hundreds, has to get from the service person's drawer, making us feel like cheap beggers. More

I arrived 1/2 hour early for scheduled routine maintenance appointment. I was told it would take an hour to an hour and 1/2. It took well over 3 hours. My car was returned unwashed and the mainten maintenance appointment. I was told it would take an hour to an hour and 1/2. It took well over 3 hours. My car was returned unwashed and the maintenance light is still on saying service is due. So not even sure if the work was completed More

30 min wait past appointment to see Christina. Seems you book too many appointments at that time. Another 30 min wait for loaner car. Seems you book too many appointments at that time. Another 30 min wait for loaner car. More

Experience: Kent the Salesman was pretty xxxx good and help facilitate hopeful resolution w/Michael Michael L. - Finance guy absolutely horrible Christian - General manager- did not return multiple msgs/a help facilitate hopeful resolution w/Michael Michael L. - Finance guy absolutely horrible Christian - General manager- did not return multiple msgs/attempts to speak directly to him More

Christina was quick, efficient and friendly. I was notified promptly when my car was ready and everything I needed to be serviced was taken care of. I was notified promptly when my car was ready and everything I needed to be serviced was taken care of. More

They are always awesome and friendly. I have no complaints. They are always awesome and friendly. I have no complaints. I will continue to bring my car there for service. I have no complaints. They are always awesome and friendly. I have no complaints. I will continue to bring my car there for service. More

I always have a good experience there. Christina is very personable and knowledgeable. The waiting area is always kept clean and I'm able to work while I wait. Christina is very personable and knowledgeable. The waiting area is always kept clean and I'm able to work while I wait. More

Overall experience was excellent. Everything was completed on time. Only thing missing was the inspection report but not a big deal Everything was completed on time. Only thing missing was the inspection report but not a big deal More