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Lexus of Sacramento - Service Center

Sacramento, CA

4.7
1,838 Reviews
Call Service Center (916) 485-3987

1,838 Reviews of Lexus of Sacramento - Service Center

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February 19, 2024

Very friendly and thorough. Job completed when promised. Will definitely return when service is needed. More

by ULIBARRIKLU
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darren
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February 17, 2024

Low pressure. Responsive. Quality cars. Superior customer service. I most definitely would shop here again. More

by JDSTACK7
Recommend Dealer
Yes
Employees Worked With
Peter Agerton
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Feb 18, 2024 -

Lexus of Sacramento responded

Thanks for sharing your thoughts about your experience with Lexus of Sacramento. We appreciate your business and hope to see you again soon! Best Regards, Christian Simon General Manager

February 17, 2024

Super all round Christina was very helpful professional and kind in a dignified way. She is a good friend and human being everyone should be lucky to have More

by ram11ram
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christina Carson
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Feb 18, 2024 -

Lexus of Sacramento responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Christina, delivered such a great experience! Best Regards, Christian Simon General Manager

February 17, 2024

Everyone is very friendly and courteous! I am very pleased with the service I receive! More

by MARJ0830
Recommend Dealer
Yes
Employees Worked With
I think her name was Tracy
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Feb 18, 2024 -

Lexus of Sacramento responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Christian Simon General Manager

February 16, 2024

Very good. Don't like the waiting room. 2 for the waiting room. Snacks could be better More

by YOUNGLORET
Recommend Dealer
Yes
Employees Worked With
V
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Feb 16, 2024 -

Lexus of Sacramento responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lexus of Sacramento to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Christian Simon General Manager

February 16, 2024

Treated nicely and took about the time stated. Had some coffee while I waited. Seating was comfortable in waiting area. More

by EVANS.COLLEEN
Recommend Dealer
Yes
Employees Worked With
Gus Reynoso
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Feb 16, 2024 -

Lexus of Sacramento responded

Colleen, we're glad to know you had a comfortable and timely experience at Lexus of Sacramento. Thanks for your positive feedback, we appreciate it!

February 16, 2024

Excellent Prompt and excellent service. I really appreciate having a loaner while my car is being serviced More

by IRMAIGUTIERREZ
Recommend Dealer
Yes
Employees Worked With
Reynoso
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Feb 18, 2024 -

Lexus of Sacramento responded

Thank you for choosing Lexus of Sacramento. Your feedback and rating mean a lot to us. We're glad we were able to help, Irma, and we hope to see you again! Best Regards, Christian Simon General Manager

February 16, 2024

Nice smooth easy I did change oil, the welcome was fast, received my car, sitting relax drink coffee, then received my car clean with all service done, pay and leave like nothing More

by Luay_fouad
Recommend Dealer
Yes
Employees Worked With
Nick Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Cruz
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Feb 18, 2024 -

Lexus of Sacramento responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Christian Simon General Manager

February 16, 2024

The sales person was great. The dealership was very busy with more than one sale processing. It was a very long process. Very hard on 87 year olds. Other than that it was what w More

by CJOXENDINE
Recommend Dealer
Yes
Employees Worked With
Deanne
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Feb 18, 2024 -

Lexus of Sacramento responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Christian Simon General Manager

February 15, 2024

very efficient and cordial the experience was very relaxing and the coffee was good, the wait was good More

by randyha1
Recommend Dealer
Yes
Employees Worked With
Daron
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Feb 15, 2024 -

Lexus of Sacramento responded

Randy, It has been a pleasure serving you. Quality customer service is always our top priority, and we're happy to hear that we met your expectations. Thank you for choosing Lexus of Sacramento, we look forward to having you as a valued customer for many years to come! Best Regards, Christian Simon General Manager

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