Lexus of Riverside

Excellent and Quality Service Service department was friendly, professional, and attentive to my needs. Customer Service also provided a courtesy phone call to ensure all went wel Service department was friendly, professional, and attentive to my needs. Customer Service also provided a courtesy phone call to ensure all went well. In my opinion, impeccable service. More

Everyone was fast, courteous and friendly. I always appreciate great customer service, and to have friendly and fast service on a rainy day is even better! I also enjoyed the coffee and danish I always appreciate great customer service, and to have friendly and fast service on a rainy day is even better! I also enjoyed the coffee and danish as I briefly waited. Thank you everyone! KCUMMINGS More

Lexus of Riverside always treats you right! Fast and friendly. Frank was polite and professional, as were all service agents. Great experience today as usual. Fast and friendly. Frank was polite and professional, as were all service agents. Great experience today as usual. More

Quality and Efficient Service Center I have been getting my Lexus service here since 2013. I have never been disappointed. They are quick with providing you with a loaner or maintenance I have been getting my Lexus service here since 2013. I have never been disappointed. They are quick with providing you with a loaner or maintenance updates. I especially like the video the tech provides on the health of your car. This is a very nice service and allows the customer to see what had been performed on their vehicle. More

Place to go to get excellant service We have been going for service for the last three years and Adviser Lance Lee has advised us well to properly service the vehicle as well as to take We have been going for service for the last three years and Adviser Lance Lee has advised us well to properly service the vehicle as well as to take advantage of services covered under warranty. Way to go Lance. Thank you. More

GX460 All went well. With final discount after being informed of no haggle policy kind of reminded me of that time share event where you decide not to do it All went well. With final discount after being informed of no haggle policy kind of reminded me of that time share event where you decide not to do it but “wait a minute: here is a discount we can do”. But that’s ok—- no buyers regret other than the extended warranty purchase. (Not my choice but other influences superseded mine). Fact that extending loan duration and special Lexus financing allowed payment to decrease are hidden tools aiding the sale. I would return and once again fill my wife’s purse with cookies chips and sweet roles—-even if I don’t buy a car!! Thanks—-people were good!! More

Leasing New NX I have been a customer of Lexus of Riverside since 2008. I have always had great service. Mostly through that time I have worked with Robert in Servic I have been a customer of Lexus of Riverside since 2008. I have always had great service. Mostly through that time I have worked with Robert in Service. Robert is a special person. He has worked with me even after I got sick and fought to still pick my RX up for me in order to get service. So I hope the owners understand what Robert means to your dealership. Nothing can replace great customer service. My experience with leasing my NX was great. Robert hooked me up with Joe who understood my health issues and went out of his way to make me as comfortable as possible. He brought the cars to the front for me to see. He was always concerned for my feelings. During my paperwork with him he saw I was starting to wear down and turned his fan on for me. This was a very authentic gesture and I appreciated it. He was great to me. Lisa in Financing was terrific. She explained everything to me and got me in and out very fast. Joe even called me to make sure I got home ok. There is a reason I have remained loyal to your dealership for 12 years now. I hope it continues fir many more years. I truly hope these people are recognized by the dealer for their great customer service and care. More

Been buying here since 1992 excellent service Have bought or least 10 cars here since 1992. Always totally satisfied. After 10 cars I guess so..service is terrific and it's a great pla c r to rel Have bought or least 10 cars here since 1992. Always totally satisfied. After 10 cars I guess so..service is terrific and it's a great pla c r to relax. More

Awesome team! Came to Lexus of Riverside looking for a specific car for my wife and the team there was more than helpful! Will definitely be back for my next Purcha Came to Lexus of Riverside looking for a specific car for my wife and the team there was more than helpful! Will definitely be back for my next Purchase! More

Excellent Experience Our sales rep, Victor Rincon, was great to deal with in our purchase of the LX450h. He was very profession and courteous and extremely knowledgeabl Our sales rep, Victor Rincon, was great to deal with in our purchase of the LX450h. He was very profession and courteous and extremely knowledgeable about the vehicle and demonstrated various options on the vehicle and getting the vehicle prepared for us to leave the dealership. He was a pleasure to deal with and did not apply pressure tactics in the sales process. He was very helpful in pointing all the advantages in purchasing the vehicle. More