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Lexus of Riverside

Riverside, CA

4.8
627 Reviews

3150 Adams Street

Riverside, CA

92504

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627 Reviews of Lexus of Riverside

September 30, 2021

Frank Garcia has been my Service Advisor for years. He b is absolutely the best! More

by vjfozdar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Garcia
Sep 30, 2021 -

Lexus of Riverside responded

Thanks for your loyalty to Lexus of Riverside. We're thrilled to hear that Frank continues to provide you with top-notch service!

September 29, 2021

The service guys at the Lexus dealership were very helpful and explained the problem with my car in simple language I could understand. More

by anitainzunza
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ric Del Rosario
Sep 29, 2021 -

Lexus of Riverside responded

Anita, thank you for the great review! We appreciate your support and are happy to hear that you had such a seamless and attentive service experience working with the Lexus of Riverside team. Drive safely, and we hope to see you back next time!

September 29, 2021

I appreciate Erik and the rest of the staff for providing a smooth experience when I brought my car in for servicing! More

by David B.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik
Sep 29, 2021 -

Lexus of Riverside responded

David, thank you for the great review! We appreciate your support and are happy to hear that Erik and the team delivered such a successful service experience. Drive safely, and we hope to see you back again at Lexus of Riverside!

September 28, 2021

The service department is professionally managed, provides excellent communication, easy to schedule maintenance and continually exceeds expectations. More

by Kpnorm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Smith
Sep 29, 2021 -

Lexus of Riverside responded

Thank you for the great review! We appreciate your business and are thrilled to hear that you had such a successful service experience working with the Lexus of Riverside team. Drive safely, and we hope to see you back again down the road!

September 28, 2021

Frank is simply knowledgeable and efficient in his work. Made the visit enjoyable and easy to deal with. Being a patron of this dealership for the last 15+ years There has been a lot of negative changes to More

by deshaunharri22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank
Sep 28, 2021 -

Lexus of Riverside responded

Thanks for the kind words about Frank! We're pleased that he was knowledgeable and efficient, and it's nice of you to appreciate his customer service. It's disappointing, however, to hear your concerns regarding our staff and us as a whole. I appreciate your loyal business so much, and I'd like to speak with you regarding your concerns. Please let me know if there's anything else I can do to help. Best, Elva Padilla - Business Development Manager - 951-354-4122

September 28, 2021

Great customer service, clear communication and detailed service report. Very customer friendly staff and great waiting area. More

by azhar3087
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brianna, Tony
Sep 28, 2021 -

Lexus of Riverside responded

Thank you for the excellent review - we're glad we could make your service visit a great one! Come back again next time! - your friends at Lexus of Riverside

September 28, 2021

Excellent n accurate service. Very Pleased with how quick service and detail was done. I would recommend your service department to my family n friends!!!! More

by preciousjoz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arthur -excellent service
Sep 28, 2021 -

Lexus of Riverside responded

We sincerely appreciate the recommendation and kind words! From the whole Lexus of Riverside team, thank you for your business and support.

September 17, 2021

Eric Z was amazing. He made the purchase of our new car very easy. Very patient and friendly. More

by Lucyvargas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Z
Sep 17, 2021 -

Lexus of Riverside responded

Providing a seamless car-buying experience for our valued guests is our goal, so we will certainly give Eric your kudos for a job well done. We are glad he could send you home in a car that is right for you. Enjoy! - Lexus of Riverside

September 13, 2021

Our rep Rick was very attentive, helpful and friendly. We will certainly go back and do business there. We have been loyal customers for over 20 years. More

by asurachutikarn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick
Sep 13, 2021 -

Lexus of Riverside responded

Thank you for your loyalty to Lexus of Riverside! We look forward to taking care of you next time!

September 11, 2021

I wouldn’t go anywhere else! Arthur my service rep was so wonderful to me and made me feel right at home! The work was done quickly and they also sent me a video of what they were checking while I waited. Ve More

by Debster
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arthur
Sep 11, 2021 -

Lexus of Riverside responded

We do our best to make our service appointments easy and hassle-free for our valued guests. Thanks for supporting Lexus of Riverside and we hope to see you again soon!

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