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Lexus of Pembroke Pines - Service Center
Pembroke Pines, FL
7,623 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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7,623 Reviews of Lexus of Pembroke Pines - Service Center
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Verified Customer
July 05, 2024
Andre was thorough and always attentive and courteous. He was able to have the service dept, replace the cover of a small back side light, whereas another dealership had told me it couldn't be fixed unles He was able to have the service dept, replace the cover of a small back side light, whereas another dealership had told me it couldn't be fixed unless they took off the back fender! I highly recommend this dealership. More
by NGOONEN
Employees Worked With
Andre Rust
July 05, 2024
After being towed into the service area the attendant was very pleasant and reassuring; there was a very short wait to meet the service consultant, Afraz Hosein; Mr. Hosein then outlined the possible issues very pleasant and reassuring; there was a very short wait to meet the service consultant, Afraz Hosein; Mr. Hosein then outlined the possible issues along with timeline for the repair; the maintenance was completed within a few hours. Thanks! More
by JUDELL
July 05, 2024
Thank you very much for your amazing service! You are very kind and professional and I have a wonderful experience taking my car to Lexus of Pembroke Pines! You are very kind and professional and I have a wonderful experience taking my car to Lexus of Pembroke Pines! More
by BATYAHJEM91
July 05, 2024
Beginning with my service advisor, Andre and Eddie Santos The most amazing and professional do it ever known. Thank you so much for making everything at ease and making my visit. Excellent excellent customer The most amazing and professional do it ever known. Thank you so much for making everything at ease and making my visit. Excellent excellent customer Service!!! Will definitely recommend to my family and friends. More
by MELISSAMRBL
Employees Worked With
Andre my service adviser and Eddie Santos
July 04, 2024
Richard is amazing! He has been helping me for almost 20 years. He is very knowledgeable and his considerate of my preferences. He is the best of the best. He has been helping me for almost 20 years. He is very knowledgeable and his considerate of my preferences. He is the best of the best. More
by Inlealbaq
Employees Worked With
July 04, 2024
Maintenance performed was fine, but service is not what I expect for the brand. Great place if you are ok being treated more like a number than a customer. Very little contact on the progress of the servic expect for the brand. Great place if you are ok being treated more like a number than a customer. Very little contact on the progress of the service, was not told the vehicle was ready until after we asked well after the promised time. Don't know how long we waited needlessly. More
by PVILLINES
Employees Worked With
July 03, 2024
I was surprise that the service was not covered by the maintenance that I'm paying every month. maintenance that I'm paying every month. More
by Linda Hernandez
Employees Worked With
