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Lexus of Pembroke Pines - Service Center

Pembroke Pines, FL

4.4
7,619 Reviews
Call Service Center (954) 443-2020

7,619 Reviews of Lexus of Pembroke Pines - Service Center

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July 25, 2024

The work was done on time, and the vehicle functions much better than before service. More

by MAKBENNETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Hernandez
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Jul 26, 2024 -

Lexus of Pembroke Pines responded

Thank you for leaving Lexus of Pembroke Pines a five-star review! We are happy to hear that your service visit was efficient and satisfactory.

July 25, 2024

Javier found the issue I described, he did a test drive with me and provided details. More

by MATHAIJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose & Javier
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Jul 26, 2024 -

Lexus of Pembroke Pines responded

We really appreciate you taking the time to leave Javier and Lexus of Pembroke Pines this awesome review, thank you!

July 24, 2024

The service was prompt. The staff was courteous and professional. Fulfilled promise regarding tire pricing. More

by S. FRANCISCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey
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Jul 24, 2024 -

Lexus of Pembroke Pines responded

Thank you for the positive feedback! We're glad to hear our team at Lexus of Pembroke Pines provided prompt service and fulfilled their promise on tire pricing. We appreciate your support!

July 24, 2024

Everything was done as expected. Always a pleasure to see happy and friendly faces. Staff were very pleasant More

by MAUREENSWEET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre Rust very knowledgeable
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Jul 24, 2024 -

Lexus of Pembroke Pines responded

Thank you for sharing your experience! We're delighted to hear that our team at Lexus of Pembroke Pines met your expectations and provided pleasant service. Looking forward to seeing you again, Maureen!

July 23, 2024

Melissa Ho is an excellent service rep—very knowledgeable and makes the entire service process easy. More

by jayawarren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Ho
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Jul 23, 2024 -

Lexus of Pembroke Pines responded

Jaya, we are delighted to hear you're always in great hands with Melissa. Thank you for choosing Lexus of Pembroke Pines for your service needs!

July 22, 2024

Great service, they checked my car and told me all the things that needs to be taken care of from mosey important to Least important More

by KNROCK_23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 23, 2024 -

Lexus of Pembroke Pines responded

Thanks for sharing your experience! We're glad to hear our team at Lexus of Pembroke Pines provided thorough and helpful service. Drive safely!

July 22, 2024

Joshua did a wonderful job. Nice friendly atmosphere, love the free flavored water. Keeping me up to speed on the progress via text is a plus. More

by CINDYNIEMIEC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara and Josh
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Jul 22, 2024 -

Lexus of Pembroke Pines responded

Cindy, we're delighted to hear Joshua and the team at Lexus of Pembroke Pines provided a great experience for you. Enjoy those flavored waters!

July 21, 2024

Great experience as always. Very fast and accommodating. Communication with service rep is always great More

by JOSHENTIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Ho
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Jul 22, 2024 -

Lexus of Pembroke Pines responded

Joshentin, we're delighted to hear you had another great experience with us at Lexus of Pembroke Pines. Thanks for the kind words and continued support!

July 20, 2024

Mi Lexus Nx 250 2025 parece un carro viejo le suena de todo por dentro y la solución que me dieron y que lo carro son así. Cuando no es así ya yo he comprado 4 carros y este es el primero que suena More

by JDRAMOS207
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No recuerdo
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Aug 26, 2024 -

Lexus of Pembroke Pines responded

Lamento mucho escuchar sobre los problemas con su Lexus NX 250. Esto no es lo que esperamos para nuestros vehículos y nos disculpamos por cualquier inconveniente causado. Me gustaría hablar con usted personalmente para resolver este problema y encontrar una solución adecuada. Si está dispuesto, no dude en llamarme. Gracias, Lynn Gonzales - Customer Relations Manager - 954-381-7993

July 20, 2024

Fast and professional people. Great work and no problems. Reliable service with no pressure sales force. More

by wklipper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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