Lexus of Pembroke Pines - Service Center

Tony was a great service representative and helped me with a problem with my car that has happened 5 times. They didn’t fix it they sealed it. Hmmm 🤔The manager for the service department is who I have with a problem with my car that has happened 5 times. They didn’t fix it they sealed it. Hmmm 🤔The manager for the service department is who I have a problem with. The part needs to be replaced with a new part. It is a defect with this car. It is a safety issue. He refuses to replace the part. I have a platinum warranty that I paid a lot of money for. Again, I am very happy with Tony he’s a great service rep. Also, I have owned 5 lexus vehicles you think you would treat me as a valued customer. More

Afraz Hosein is an outstanding employee and an asset to Lexus of Pembroke Pines He possess good mannerism and professionalism to customers . Keen sense of listening and act appropriately. With full recomm Lexus of Pembroke Pines He possess good mannerism and professionalism to customers . Keen sense of listening and act appropriately. With full recommendation I am pleased with his performance and dedication.. He is knowledgeable and give appropriate to reply to customers. More

my service was fast and efficient I did not have an appointment but there were not a long wait appointment but there were not a long wait More

This place is magnificent with friendly workers. I unhesitatingly recommend it to the world. I felt comfortable with my RX 350. I unhesitatingly recommend it to the world. I felt comfortable with my RX 350. More

I had a fantastic experience at Lexus and Pembroke Pines service department. Jeremy helped get my car fixed quickly and efficiently. He also saved me time by recognizing that it was time for an oil change s service department. Jeremy helped get my car fixed quickly and efficiently. He also saved me time by recognizing that it was time for an oil change so I wouldn’t have to come back again. More

Everyone was friendly, knowledgeable, professional and treated me like a VIP. It's very clear they value and appreciate their customers!! treated me like a VIP. It's very clear they value and appreciate their customers!! More

I’m satisfied with the way I got handled. Customer Service was excellent. Thank you. Customer Service was excellent. Thank you. More

My service advisor, Andre Rust, was very helpful and got the car serviced quickly and returned the car to me nice and clean and ready to go. Thank you so much for your red carpet service. the car serviced quickly and returned the car to me nice and clean and ready to go. Thank you so much for your red carpet service. More

Top-notch service department. I have been trusting Jose Amaro with my previous Lexus and now my new one since I moved to Pembroke Pines. I am always satisfied. I have been trusting Jose Amaro with my previous Lexus and now my new one since I moved to Pembroke Pines. I am always satisfied. More

Mr. Francisco Bautista and his team was very professional and prompt: they fixed the flat tire and washed the car before got me back on the road within two hours! This beat the estimated time they offered! A and prompt: they fixed the flat tire and washed the car before got me back on the road within two hours! This beat the estimated time they offered! Again, this type of service and customer care is what makes the Lexus driving experience! More