Lexus of Palm Beach - Service Center

Herby Boileau is an excellent service representative and he paid attention to my request FOR TIME to complete service so i could make another appointment he paid attention to my request FOR TIME to complete service so i could make another appointment More

Very clean and friendly. Jeffery was so professional and provided great customer service. I am definitely recommending this dealership to my friends and family. Jeffery was so professional and provided great customer service. I am definitely recommending this dealership to my friends and family. More

The service department was very friendly, and were helpful. I was given options for the services applicable for my car’s Maintanence, which were done quickly. I am very happy with my experience at L helpful. I was given options for the services applicable for my car’s Maintanence, which were done quickly. I am very happy with my experience at Lexus of Palm Beach. More

The dealership has a very Comfortable lobby area and professional staff. Always a pleasant experience. professional staff. Always a pleasant experience. More

My car was taken in for service a few minutes after my arrival. Service was performed swiftly and returned washed. Happy to recommend the dealership. arrival. Service was performed swiftly and returned washed. Happy to recommend the dealership. More

Our service manager was terrific in every way. He was professional,polite and efficient throughout the entire process. Our experience is what you would expect from a high caliber dealership. He was professional,polite and efficient throughout the entire process. Our experience is what you would expect from a high caliber dealership. More

Great people and customer service. Highly recommend. 15 words is a lot. I’m Done. Lol Highly recommend. 15 words is a lot. I’m Done. Lol More

I had my first 5,000 checkup this past week and I was told it would take about 1 1/2 hours. When I told my technician I wanted them to check the back-kick and front door lock (they didnt find anything wr told it would take about 1 1/2 hours. When I told my technician I wanted them to check the back-kick and front door lock (they didnt find anything wrong with it), he changed the estimated time to 3 1/2 - 4 hours and he offered me a loaner car. It took over 4 hours, so I'm glad I took the loaner. The paperwork I signed said if I didnt fill up the tank to the starting point, they would charge me for the gas. Well, they charged me OVER $7.50 PER GALLON. Highway robbery. I have ALS and didnt want to have to fill up the car. So, I figured at most it would be $5 per gallon. Wrong, my credit card was charged $15.75 AFTER I left the dealership. No where on the paperwork did it say they would charge me over $7.50 per gallon. In hindsight I guess I should have asked. When I called the service rep after I left to discuss the charge, no answer and he hasnt called me back yet. In the past, I don't recall Lexus charging us gas on a loan if you only used two gallons. Very, Very disappointed. After having my car for so long, the outside of my car was not cleaned very well. The service rep gave me some excuse. This is my first service call at Palm Beach Lexus and I'm not very happy with this policy. More

Ric the service manager is so professional and everyone is friendly and helpful. I don’t take my SUV anywhere else. is friendly and helpful. I don’t take my SUV anywhere else. More

I call less than 24 hours for appointment and they set it the next day that was fast customer service, when I get everything went so and complete I am very satisfied well done thanks it the next day that was fast customer service, when I get everything went so and complete I am very satisfied well done thanks More