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Lexus of Palm Beach - Service Center

West Palm Beach, FL

4.8
1,111 Reviews

1,111 Reviews of Lexus of Palm Beach - Service Center

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September 17, 2022

Usman is professional and always helps me with all my service needs. He is a great asset for Lexus of Palm Beach. More

by Marni31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Usman Athar
Sep 21, 2022 -

Lexus of Palm Beach responded

Hi, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

September 16, 2022

Herbie, was very accommodating and professional from setting up the appointment to the day of service. More

by olgalazo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Herbie
Sep 20, 2022 -

Lexus of Palm Beach responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

September 15, 2022

The service department was immediately attentive to getting my car recall fixed. Very friendly and helpful staff. More

by Tarynravosa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Sep 19, 2022 -

Lexus of Palm Beach responded

Hello there! Thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

September 15, 2022

Worst experience I have ever had. Try to buy my car out and then they would not honor the price they gave me. I said I didn't want to do the deal anymore, then all of of sudden they More

by LI_kid5
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Finance Managers
Sep 19, 2022 -

Lexus of Palm Beach responded

Hi, we are deeply disappointed by your experience at Lexus of Palm Beach. If you'd like, please contact our General Manager at (561) 291-6004. We'd appreciate the chance to make your experience a positive one.

September 14, 2022

Jeff is a wonderful person to have taking care of you! Excellent service and very efficient More

by TIDEBOYS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Herman
Sep 18, 2022 -

Lexus of Palm Beach responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

September 13, 2022

Purchased a new 2022 NX350 in February 2022. This is the worst vehicle we have ever known for its' technical "capabilities." We have owned a Lexus vehicle since 1997, probably the LAST Lexus w More

by ronponikvar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bouker, Rick
Sep 16, 2022 -

Lexus of Palm Beach responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 09, 2022

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by Dixhills4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffery herman
Sep 13, 2022 -

Lexus of Palm Beach responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

September 06, 2022

Again, I am amazed with the customer service with Lexus of Palm Beach. Courtesy, promptness, and professionalism at best. The staff, including Bill Power, have made it very comfortable for this customer. More

by rjc6886
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Power
Sep 11, 2022 -

Lexus of Palm Beach responded

Hi, we are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 02, 2022

Took my car in for AC problem dennis helped me from checking to checking out waited around 2 hrs problem was fixed he actually made contact with me the next day to make sure everything was ok i think L More

by johnyfletcher26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis
Sep 08, 2022 -

Lexus of Palm Beach responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 02, 2022

Brian was amazing as always, I will continue to bring my business here as i am always treated great. Thank you Brian and thank you Lexus of Palm beach ! More

by luistavarez27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Kobus
Sep 08, 2022 -

Lexus of Palm Beach responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Lexus of Palm Beach. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

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