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Lexus of Palm Beach - Service Center

West Palm Beach, FL

4.8
1,111 Reviews

1,111 Reviews of Lexus of Palm Beach - Service Center

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October 11, 2022

Very disappointed It took 5 calls to the dealer to find out if my car was ready for pickup. Three times the person who answered the phone and said they would get back to me just did not respond at all. Th More

by alankessman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Only one who stepped in and finally saved the day was Jeff. He was great and took on the responsibility when no one else would.
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Oct 17, 2022 -

Lexus of Palm Beach responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to reach out to us if you need anything. Have a wonderful day.

October 08, 2022

Great service and great reception at the service department. My advisor was awesome and friendly and my car was done in 40 minutes. Thank you so much. More

by Dcosmo481
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can’t remember
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Oct 13, 2022 -

Lexus of Palm Beach responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

October 07, 2022

It was great to have Anthony assist with servicing the vehicle He explain what the wait time would be, and it was More

by Guillermo.Carrillo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Gordillo
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Oct 13, 2022 -

Lexus of Palm Beach responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

October 07, 2022

Lexus give all their customers exceptional service on their vehicles. Customers are treated with respect and courtesy. More

by Coral
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Forget his name
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Oct 12, 2022 -

Coral responded

👍

Oct 13, 2022 -

Lexus of Palm Beach responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 06, 2022

My service was great. I had my car back exactly when I was promised. When I mentioned that the price was a bit high, I received a 10% discount More

by Berit Pine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Usman Athar
Report | Print
Oct 11, 2022 -

Lexus of Palm Beach responded

Hi Berit, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

October 05, 2022

I was able to get an appointment when I wanted. And they got me in and out of there right away for my 10,000 mile inspection. Great service. Beautiful facility. More

by keithpayne@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Herby
Report | Print
Oct 11, 2022 -

Lexus of Palm Beach responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

September 30, 2022

Quick and courteous help from the team at the dealership. I will come back again. More

by Jloaks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey
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Oct 05, 2022 -

Lexus of Palm Beach responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

September 30, 2022

They forgot to put fluid and I had to bring it back to the dealer More

by Olylevas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miquel
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Oct 05, 2022 -

Lexus of Palm Beach responded

Hi, thank you for taking the time to share your feedback with us. If you are willing, please call our General Manager at (561) 291-6004 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

September 30, 2022

Service was completed quickly. My service rep was very efficient and helpful.. the dealership was very organized More

by Jemurphy2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francesca
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Oct 07, 2022 -

Lexus of Palm Beach responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 29, 2022

Jeremy Cater was great. Good service. Car was cared for well. Friendly crew also in sales. More

by robzimmermann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Carter
Report | Print
Oct 05, 2022 -

Lexus of Palm Beach responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

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