Lexus of Palm Beach - Service Center
West Palm Beach, FL
1,111 Reviews of Lexus of Palm Beach - Service Center
Great service, no hard sell additions. I made an appointment for my SUV get have an oil change. Tons of availability, comfortable waiting area. Francesca was great, she kept me updated o I made an appointment for my SUV get have an oil change. Tons of availability, comfortable waiting area. Francesca was great, she kept me updated on the progress of my service and was friendly and professional. More
My car was towed to Lexus dealership and I was called . It was diagnosed and explained to me. It was repaired and picked up without incidence. Time will tell as to the repair. So far, so good It was diagnosed and explained to me. It was repaired and picked up without incidence. Time will tell as to the repair. So far, so good More
Brian was excellent as always. The service tech misdiagnosed the health of the battery which resulted in an additional visit to get battery replacement The service tech misdiagnosed the health of the battery which resulted in an additional visit to get battery replacement More
My service advisor is nice and honest. He informed me upon inspection what should be done to my vehicle with no pressure, but the cashier named Arlington Spencer is rude and disrespectful. He informed me upon inspection what should be done to my vehicle with no pressure, but the cashier named Arlington Spencer is rude and disrespectful. I came and stood in front of him, but the man didn’t bother looking up and care that he has a customer. He was playing with his phone until I called him out. After I told him what part I looked for, he went to the back to get it. When came back the man threw it, I really meant he threw it, on the counter in front of me as if he threw a dog a bone. I can’t believe Lexus of Palm Beach has an employee like that one to serve it’s customer. More
Getting a service appointment was simple. Miguel reviewed my car's service record and made clear suggestions as to what should be done. Car was ready within a reasonable time frame. I always Miguel reviewed my car's service record and made clear suggestions as to what should be done. Car was ready within a reasonable time frame. I always have a good experience here. More