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Lexus of Palm Beach - Service Center

West Palm Beach, FL

4.8
1,111 Reviews

1,111 Reviews of Lexus of Palm Beach - Service Center

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October 24, 2022

The environment is very calm and the staff is very friendly and pleasant. Scott Vessey is an exceptional worker. Very very professional. More

by Oreid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Vessey
Oct 31, 2022 -

Lexus of Palm Beach responded

Hello, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

October 21, 2022

They got me in and out quickly for my 10K service appointment. They also were great in communicating! More

by JonG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francheska
Oct 28, 2022 -

Lexus of Palm Beach responded

Hi Jong, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

October 20, 2022

Best dealership and service department I’ve ever worked with! Great people, excellent and quick service, comfortable lounge. Highly recommend. More

by emil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Herby Boileua
Oct 27, 2022 -

Lexus of Palm Beach responded

Hi Emil, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of Lexus of Palm Beach and we hope to be of service again in the future.

October 18, 2022

Great service, no hard sell additions. I made an appointment for my SUV get have an oil change. Tons of availability, comfortable waiting area. Francesca was great, she kept me updated o More

by alisoncorin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francesca Schintu
Oct 24, 2022 -

Lexus of Palm Beach responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 17, 2022

My car was towed to Lexus dealership and I was called . It was diagnosed and explained to me. It was repaired and picked up without incidence. Time will tell as to the repair. So far, so good More

by thomasjackl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Herby
October 17, 2022

Very good service excellent very fast. Excellent service service. Writer is very patient and explain the whole process. More

by Gonzalez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service rider
October 15, 2022

Brian was excellent as always. The service tech misdiagnosed the health of the battery which resulted in an additional visit to get battery replacement More

by Satish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Kobus
Oct 20, 2022 -

Lexus of Palm Beach responded

Satish, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Lexus of Palm Beach. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

October 14, 2022

I was told what the wait time would be, and it was correct.. friendly and professional comfortable waiting room More

by Sonnigee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Herb
Oct 19, 2022 -

Lexus of Palm Beach responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

October 13, 2022

My service advisor is nice and honest. He informed me upon inspection what should be done to my vehicle with no pressure, but the cashier named Arlington Spencer is rude and disrespectful. More

by vandinh501
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Forgot his name
Oct 19, 2022 -

Lexus of Palm Beach responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!

October 12, 2022

Getting a service appointment was simple. Miguel reviewed my car's service record and made clear suggestions as to what should be done. Car was ready within a reasonable time frame. I always More

by Davidsnj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Mijangos
Oct 18, 2022 -

Lexus of Palm Beach responded

Hi, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

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