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Lexus of Palm Beach - Service Center

West Palm Beach, FL

4.8
1,111 Reviews

1,111 Reviews of Lexus of Palm Beach - Service Center

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January 19, 2023

Was with Usman. Everything was timely, the work was completed in a reasonable amount of time and the work was done well. He listened to my concerns and responded acc More

by kfriedman70
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Usman
Jan 23, 2023 -

Lexus of Palm Beach responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

January 19, 2023

Advisor Dennis was very helpful at a time of need. I recently had knee surgery and my spouse was due for foot surgery. The Lexus battery was weak starting. An urgent service call was needed. De More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Hu
Jan 23, 2023 -

Lexus of Palm Beach responded

Hi John, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Palm Beach! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

January 16, 2023

They were very good in arranging and completing the service. The communications were excellent. The turn around time was excellent More

by zeide3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francesca
Jan 20, 2023 -

Lexus of Palm Beach responded

Hello, your comments keep us motivated and working hard for all our guests! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

January 16, 2023

Very courtesy and friendly fast service. great customer service very clean facility everyone is very friendly More

by telissaharris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Usman
Jan 20, 2023 -

Lexus of Palm Beach responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

January 15, 2023

I am very happy to have very good service on my Lexus GX on scheduled in time. More

by daesongkim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel mijangos
Jan 20, 2023 -

Lexus of Palm Beach responded

Hi, we are pleased to hear you had such a positive experience with us, We always strive to provide personable and excellent customer service. Thank you again for the review!

January 15, 2023

The dealer perform services on your car, send you photos of the repairs being done, and you’re out of the dealership in a hour or less. More

by Adderleyena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa
Jan 20, 2023 -

Lexus of Palm Beach responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 13, 2023

Fast and friendly service. Their waiting area is second to none. Fresh coffee is available and bagels and cream cheese. Their service advisor, Dennis, is friendly and very know More

by zeus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis in service and Guy in sales
Jan 18, 2023 -

Lexus of Palm Beach responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

January 13, 2023

My car was ready very quickly! A nice young man named angel helped me when my car was done & asked if I had any questions about my car before I left. I told him that my car had l More

by Nancybrix
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel
Jan 18, 2023 -

Lexus of Palm Beach responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

January 13, 2023

Service was a peasant experience. I was out quickly and with a clean car as well. Happy to have Jeremy as my service adviser. More

by Suzinner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
Jan 18, 2023 -

Lexus of Palm Beach responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

January 12, 2023

Always good service in a timely manner. Professionalism and courtesy at its best. Love my car. More

by Ann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Jan 18, 2023 -

Lexus of Palm Beach responded

Hi Ann, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

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