Lexus of Orange Park

It’s a pleasure to have Catlin as my service manager. He goes over everything very thoroughly, and never tries to sell me anything. My car does not need. He listens to me about my wants and needs for my He goes over everything very thoroughly, and never tries to sell me anything. My car does not need. He listens to me about my wants and needs for my car and when I may need a service or when it can wait. He is very professional and overall a very nice person to have represent myself and my beautiful Lexus. More

Good job Brett, keep up the good work, looking forward to the next meeting aloha! the next meeting aloha! More

Once again, I received exceptional service at Lexus of Orange Park. Bryan had me in and out the door with a loaned in less than 15 minutes of my arrival. Susan had me finished with the paperwork and out t Orange Park. Bryan had me in and out the door with a loaned in less than 15 minutes of my arrival. Susan had me finished with the paperwork and out the door in 20 minutes upon picking up my 450h+ PHEV. My car continues to amaze me with the super mileage on both electric driving and hybrid driving. I only have routine 5,000 mile service and never (knock on wood) a mechanical or electrical issue. This dealership is definitely 5 star! More

I was very satisfied with the service that I received. The Service technician was very polite and professional. The Service technician was very polite and professional. More

Brett is always on top of his game taking care of getting my NX350h serviced and going over service completed with video for me to review too. Thanks Brett for outstanding customer service as always at Lexus my NX350h serviced and going over service completed with video for me to review too. Thanks Brett for outstanding customer service as always at Lexus of Orange Park. JWC More

Check-in person was uncordial, Jonathan, Brian,and all other staff were friendly and helpful. other staff were friendly and helpful. More

Excellent,prompt, courteous. The service department has done it right. I’ll continue to use their service. The service department has done it right. I’ll continue to use their service. More

Lexus of Orange Park was amazing! The salesman and the finance team were professional and very accommodating. They made the whole experience enjoyable and the process was so speedy! The salesman and the finance team were professional and very accommodating. They made the whole experience enjoyable and the process was so speedy! I highly recommend going to see Konnor! My car is beautiful and I absolutely love it! More

Great service & Catlin explained everything very well… he worked with me in getting a loaner, even though we had a flight glitch on my part worked with me in getting a loaner, even though we had a flight glitch on my part More

Miss Susan Kay was my service advisor. She is very professional, friendly and courteous. My service was performed in a very timely manner. What I really appreciate is how you are given ale She is very professional, friendly and courteous. My service was performed in a very timely manner. What I really appreciate is how you are given alerts concerning the progress of your car service. Miss Kay also explained the service that was needed and gave me the opportunity to make the decision about what was to be performed. After my service was completed she made sure I understood what my next service visit would include. I appreciate the Lexus Dealership and the service provided by my service advisor, miss Susan Kay.. It is also a delight to have breakfast at the dealership. More