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Lexus of Murray

Murray, UT

4.7
1,042 Reviews
At Lexus of Murray, We Hear You. You might expect a car company’s top priority to be cars, but not at Lexus of Murray. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
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5686 S. State Street

Murray, UT

84107

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Showing 1,042 reviews

September 27, 2024

Good customer service and a great agent. Too bad the inventory is so low but not their fault. More

by paulw
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Chari
Sep 29, 2024 -

Lexus of Murray responded

Thank you for the kind words and for choosing our dealership for your automotive needs! We're thrilled to hear that our team was able to provide you with the level of service that you expect and deserve. We appreciate your business and hope to see you again soon!

September 26, 2024

Your welcoming nature is gone with taking away sandwiches and other food items. I was used to feeling special having a Lexus. Now it’s gone. It also feels understaffed in the service department. Mr Clyde was More

by Linda.skogrand
Service Price Transparency
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Recommend Dealer
No
Employees Worked With
Clyde
Sep 29, 2024 -

Lexus of Murray responded

Linda, I’m sorry to hear that your recent experience with us left you feeling less valued. We work hard to create a welcoming environment, and I understand how the specific changes you’ve mentioned might impact that. It’s great to hear that Clyde worked hard to help, and I appreciate your acknowledgement of his customer service. If we haven’t had the chance to discuss this already, please feel free to reach out to me directly so we can explore ways to improve your experience. - Hosein Zand, General Manager, (801) 222-4400

September 26, 2024

I had a great experience today with service at Larry Miller Lexus. The service rep was so helpful as he described what I needed and then relayed that my brakes also needed attention. He also had a loane More

by Shawna
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Recommend Dealer
Yes
Employees Worked With
Carter
September 25, 2024

This LHM dealership service department is the complete opposite of what many think of car dealerships. They are ethical, have use of the best equipment, are trained to use them, and have easily saved me m More

by Langtonpromo
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Recommend Dealer
Yes
Employees Worked With
Adam and his outstanding mechanics crew
September 24, 2024

My advisor is always up todate on what I need, Getting me in and out in a timely manner More

by Troy
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Recommend Dealer
Yes
Employees Worked With
Brandon
September 24, 2024

Everyone was very. Friendly. I didn’t have to wait long just went straight to business. More

by satterfieldken
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Recommend Dealer
Yes
Employees Worked With
Richad
September 24, 2024

The salesman was great to work with and was very knowledgeable. We had a great experience. More

by Mathertommy9
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Recommend Dealer
Yes
Employees Worked With
Brad Rabe,Beatriz Lee
Sep 29, 2024 -

Lexus of Murray responded

Your feedback is valued. Our team strives to create a seamless and enjoyable process for each customer, and it's wonderful to hear that we were able to do that for you. We hope to see you soon for all your future automotive needs.

September 23, 2024

Scott has been great to work with over the years and somehow always seems to find us what we are looking for. Thanks for another great car buying experience. More

by Brandon Hardison
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Recommend Dealer
Yes
Employees Worked With
Scott Malcom
September 23, 2024

We just bought a second Lexus SUV. Excellent customer service from this dealership. The service dept is also first rate. Highly recommended. More

by vski16
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Recommend Dealer
Yes
Employees Worked With
Brandon Yuen
September 23, 2024

We had a fantastic experience buying our car. Lexus always delivers beyond expectations and their customer service is very warm and open. More

by jskalla6
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott
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