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Lexus of Murray

Murray, UT

4.7
1,042 Reviews
At Lexus of Murray, We Hear You. You might expect a car company’s top priority to be cars, but not at Lexus of Murray. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
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5686 S. State Street

Murray, UT

84107

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Showing 1,042 reviews

April 13, 2015

Excellent Service! The service was quick & as always, done right. Sitting room is comfortable & updates are given while waiting. Everyone is courteous & helpful. The c More

by katskar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can't remember
Apr 17, 2015 -

Lexus of Murray responded

I'm very glad to hear that we were able to meet or exceed your expectations and provide you with a 5-star experience at our dealership, and that the team gave you updates throughout the process and returned your car spotless. Please let us know if there is anything else we can do to assist you. -Jim Brown, General Manager

April 10, 2015

Great service. I always get my car done here. They do a great job with professionalism and courtesy. Plus, they fill up my tank when there is a recall they fix. More

by Brandon6982
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam
Apr 17, 2015 -

Lexus of Murray responded

Glad to hear it, Brandon! We sincerely appreciate your continued business and we will look forward to working with you again in the future! -Jim Brown, General Manager

April 07, 2015

Very happy with my service .I appreciate the service I have been receiving at LH Miller Lexus, but honestly the process of having to answer both phone calls and emails to report More

by Happy customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrance
Apr 17, 2015 -

Lexus of Murray responded

We appreciate your feedback and I will share it with my team. Thank you. -Jim Brown, General Manager

April 07, 2015

First car!! Had an amazing experience the surroundings are were pretty chill.. They helped me the best the could and made it a wonderful outcome they are fixing t More

by Prettyravegirlx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Tate, Amanda littlefield,Tom,Gabe
Apr 17, 2015 -

Lexus of Murray responded

Thank you very much for taking the time to leave a review for our dealership. I'll pass your compliments along to Josh, Tate, Gabe and Tom! Please let us know if there is anything else we can do to assist you. -Jim Brown, General Manager

April 06, 2015

Fraud Stacey Jensen is a liar and I suggest no one ever work with him!! he verbally promised one thing and totally changed the contract when it came down t More

by Angryfemale
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Stacey Jensen
Apr 17, 2015 -

Lexus of Murray responded

I am very sorry to hear that you were not satisfied with your experience at our dealership. We strive to conduct ourselves honestly and ethically throughout each interaction, so I’d like to speak with you directly to learn the details of your experience and try to be of assistance. Please call me at 801-264-3610. Thank you. -Jim Brown, General Manager

March 30, 2015

Lexus quality I gave top ratings to all choices but would rather have had the option not to comment on price as my service was included in the cost of the automobil More

by Rocklindon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I can't recall
Mar 30, 2015 -

Lexus of Murray responded

Thank you very much for your review. I'm glad to hear that you were satisfied with the service and the price when you visited our dealership! We sincerely appreciate your business! Please let us know if there is anything else we can do to assist you. -Jim Brown, General Manager

March 25, 2015

Scheduled Maintenance They've kept my 10 year old car in perfect running condition. Their service is prompt, reliable, and without question performed to the highest standar More

by BBarton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Stiles
Apr 02, 2015 -

Lexus of Murray responded

Thank you for your review! It's great to hear that you have consistently had 5-star experiences working with Jason Stiles and the rest of the service team. We will look forward to seeing you again on your next visit. -Jim Brown, General Manager

March 21, 2015

Great Most professional crew I have ever worked with in all areas including sales person (Stacey Jensen), sales manager Brad Rabe, finance (Al--I do not re More

by legendzoo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacey Jensen, Brad Rabe, Al in finance
Mar 24, 2015 -

Lexus of Murray responded

Thank you for your kind words! I will be sure to pass your compliments along to Stacey, Brad, Al and the rest of the team! Please let us know if there is anything else we can do to assist you. -Jim Brown, General Manager

February 06, 2015

LHM Lexus Service Department is Awesome! My 2010 Lexus RX-350 would not start and I was at a loss on what to do in order to get it fixed. I called LHM Service and was routed to Service Manage More

by JT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam; Mandy Littlefield
Feb 06, 2015 -

Lexus of Murray responded

Thank you, JT! I'm glad to hear that my team was able to help turn this experience into a positive one, and that you had a 5-star experience at our dealership. I will pass your compliments along to my team! We sincerely appreciate your business and will look forward to seeing you again next time. -Jim Brown, General Manager

February 02, 2015

Oil Change I always have a great experience when I have service at Larry H Miller Lexus of Murray! My Service Manager, John Fabbi is very professsional and alway More

by Winner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Fabbi
Feb 06, 2015 -

Lexus of Murray responded

Thank you very much for taking the time to tell us about your experience at our dealership! It's great to hear that John has consistently provided you with excellent customer service! Please let us know if there is anything else we can do to assist you! -Jim Brown, General Manager

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