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Lexus of Melbourne

Viera, FL

4.9
2,659 Reviews
Here at Lexus of Melbourne we're committed to providing you the best luxury car-buying and servicing experience possible. Our dedication to your complete satisfaction is more than just a slogan; it's the only way we do business. From the moment you visit our Melbourne-area dealership you can expect to be treated with respect, integrity and honesty.
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6927 Bromley Drive

Viera, FL

32940

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Showing 2,659 reviews

September 23, 2015

Dash recall handled Dash on my 2004 RX330 deteriorated and Lexus sent notice. John Lohne gave the extra effort to get parts ordered and have repairs completed. Car looks More

by Viera121
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lohne
Sep 28, 2015 -

Lexus of Melbourne responded

We are very proud of our Service Department and John Lohne is one of the many reasons why. Thank you for your business and we look forward to the next time we may be of service.

September 23, 2015

Great experience & glad to be part of the Lexus family! The sales person was very helpful when I came to look for a new vehicle. She let me take my time and was very knowledgeable about the cars and service More

by ldupont2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Mayer
Sep 28, 2015 -

Lexus of Melbourne responded

We appreciate your business and time to share your sales experience at our dealership. So happy to hear you had a wonderful experience and we look forward to the next time we may be of service.

September 16, 2015

Excellent Sales, Service and Customer Care We are long term Lexus customers. Recently purchased a 2016 ES300H trading in our 2013 ES. Rob LaMarr, our Sales Consultant, was fair, honest and ne More

by Ed and Sandy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 28, 2015 -

Lexus of Melbourne responded

Thank you Ed and Sandy for your business and loyalty. Our goal is always to have our customers for life and it sounds like we have accomplished that with both of you! We are glad we continue to exceed your expectations and look forward to the next time we may be of service.

September 15, 2015

exceeded my expectations we are an all lexus family. We own three now and had a fourth but no longer needed the vehicle. Aside from the fact we like the quality of our lexus w More

by missy1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
john lohne
Sep 15, 2015 -

Lexus of Melbourne responded

We are very happy to hear we have exceeded your expectation! We want our customer for life and it sounds like we have accomplished that with you! Thank you for your business and we look forward to the next time we may be of service!

September 12, 2015

Excellent and Reliable Service Department John Lohne has alway provided professional yet personal care to me. He is an asset to your dealership and one of the reasons I will keep coming back. More

by M. V. Oshaughnessy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lohne
Sep 15, 2015 -

Lexus of Melbourne responded

We are very proud of our Service Department and John Lohne is one of the reasons why. Thank you for your business and we look forward to the next time we may be of service.

September 12, 2015

45000 mile service We have dealt with this dealership since they were on the waterfront in Melbourne and continue to be pleased. The service department is pleasant to More

by Chip
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lohne
Sep 15, 2015 -

Lexus of Melbourne responded

Thank you for your loyalty and patronage! We look forward to the next time we may be of service to you.

September 11, 2015

super helpful When life is very hectic and you don't think you can get things done, Lexus of Melbourne comes through to help get one more thing off your to do list More

by neighbor to dealership
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John in the Service Department
Sep 15, 2015 -

Lexus of Melbourne responded

Happy to hear we are so helpful. We look forward to the next time we can make your life a little easier!

September 11, 2015

always efficient and fast John, my service advisor,is always punctual and friendly. There is never any hidden cost and he always asks me if I have any concerns or questions. More

by gigi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lohne
Sep 15, 2015 -

Lexus of Melbourne responded

Thank you for your business and we look forward to the next time we may be of service!

September 08, 2015

service--new tires. Staff is helpful and respectful; work was done on time. I am glad I bought the service agreement when I bought my car--it's like getting free oil chan More

by leftywriter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lohne
Sep 08, 2015 -

Lexus of Melbourne responded

You can never go wrong with the additional service agreement. We're happy you wrote this because most people don't realize how convenient it really is! Thank you for your business and we look forward to the next time we may be of service.

September 08, 2015

Confident I depend on Brian Toker, my service advisor for his sincere, honest and friendly way he takes care of me and my2007 RX350. I love the comfortable More

by Beachgal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Toker
Sep 08, 2015 -

Lexus of Melbourne responded

Glad to hear our Service Department exceeded you expectations! We will pass on the good word to Brian and look forward to the next time we may be of service!

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