Lexus of Melbourne

Take the short drive from Orlando (It's worth it) I was very apprehensive to make the drive from Orlando but happy we did. This would be my 2nd purchase of a Lexus, the first purchase was a few years I was very apprehensive to make the drive from Orlando but happy we did. This would be my 2nd purchase of a Lexus, the first purchase was a few years ago at the Lexus in Orlando. I was very pleased walking into the dealership without an appoitment on a Saturday night about 1 hour before closing. They took their time to show me cars I was interested in and took the stress of the proccess away. My sales person was Tom Hakimi. They made us feel comfortable and everyone was very patient while my wife and I made the descion to move forward with the sale. I wish I had everyone's names from the employees who stayed after closing to detail the car, to the finance guy (Doug?) who stayed late to ensure we were all taken care of. More

New vehicle lease John Theders the sales person at Lexus took what is normally a stressful event and made it an enjoyable experience. Having visited a number of other d John Theders the sales person at Lexus took what is normally a stressful event and made it an enjoyable experience. Having visited a number of other dealerships John Theders dealings with us went a long way into making the decision on our new Lexus. More

Why go anywhere else? It's always easy to get an appointment my service guy, John Lohne, explains everything and checks all details. What I appreciate is that John listens It's always easy to get an appointment my service guy, John Lohne, explains everything and checks all details. What I appreciate is that John listens when I have identified a problem or repair and it is always taken care of the first time. More

Relaxing! I can sit in comfort, eat and drink treats, watch TV while my car is being serviced by excellent technicians. Thiere is always a cheerful attitude amo I can sit in comfort, eat and drink treats, watch TV while my car is being serviced by excellent technicians. Thiere is always a cheerful attitude among staff and customers. More

welcoming My visit was pleasant and friendly the atmosphere was relaxing and the employees were friendly and helpful and my service provider John was profession My visit was pleasant and friendly the atmosphere was relaxing and the employees were friendly and helpful and my service provider John was professional and friendly and I appreciated his attitude More

Always excellent! I have been using Lexus of Melbourne to service the 2 Lexus that I own for more than 5 years. The service has always been great and I have never had I have been using Lexus of Melbourne to service the 2 Lexus that I own for more than 5 years. The service has always been great and I have never had to have anything redone. More

30,000 mile inspection and oil change John Lohne took care of me wonderfully. He explained that he had done the 30K inspection and found the battery to be low and replaced it. I am so gl John Lohne took care of me wonderfully. He explained that he had done the 30K inspection and found the battery to be low and replaced it. I am so glad I didn't have to wait until the car wouldn't start before having the battery replaced. This usually happens to me and I do have jumper cables, but it is so much better when I don't have to use them. Thank you John and the team and Lexus of Melbourne. More

Easy to deal with...Very polite! Justin was very informative and patient....Spent time explaining features of the lexus to my wife and I. We were not planning on purchasing an auto Justin was very informative and patient....Spent time explaining features of the lexus to my wife and I. We were not planning on purchasing an auto when we came in to dealership(just looking) Because of Justin's knowledge of the car and polite way of his presentation we purchased. Justin did not pressure us like so many other car salesman! Wife very happy with her lexus. I am sure we will return to Lexus of Melbourne for our next car.....Thanks Justin! More

spectaular example of customer service Without exception, the employees at Lexus of Melbourne exemplify the very essence of traditional work ethic by what they do and how they do it. Their Without exception, the employees at Lexus of Melbourne exemplify the very essence of traditional work ethic by what they do and how they do it. Their respect for your time, consideration for your best interests and commitment to ensuring you are ultimately happy with your experience is without exception the reason why we have for the last 18 years and will never bring our business anywhere else. More