Lexus of Melbourne

Fantastic, wonderful, professional & economical We had the pleasure of working with Shannon Mayor at the Melbourne Lexus dealer. A Lexus can be purchased at any Lexus dealer, We were favorably wit We had the pleasure of working with Shannon Mayor at the Melbourne Lexus dealer. A Lexus can be purchased at any Lexus dealer, We were favorably with the knowledge and professionalism of Shannon. I must admit that we went into the Orlando Lexus dealer prior to the Melbourne Lexus dealer. We were less than impressed with the crew at Orlando and hastily retreated. We highly recommend the Melbourne group for the purchase of your next fine Lexus automobile. Christine & Bob Steward, Clermont, Fl. 352 874 6466 More

Brian Tokar is a great representative. I never have to be concerned about the reliability of my car. Brian Tokar is always great at informing me of details as well as making sure my car is I never have to be concerned about the reliability of my car. Brian Tokar is always great at informing me of details as well as making sure my car is in the most perfect working order possible. I have lived in multiple cities and this dealership is by far the best. More

Lexus of Melbourne where excellence is the standard Im a regular at this dealership and I am greeted with the same respect and enthusiasm as the first time I walked in the door a couple years ago. The s Im a regular at this dealership and I am greeted with the same respect and enthusiasm as the first time I walked in the door a couple years ago. The staff always goes above and beyond my expectations. The standard at this dealership is at a level that most dealerships are striving to achieve. The waiting area is clean, comfortable and well stocked with goodies. I have 100% confidence in my service advisor and the mechanics that back him. There is no feeling better then that when your driving away in your freshly serviced car. Brian Toker always takes care of my concerns with my ISF and if I have a question concerning a new car Nicole DeVos is very knowledgeable, friendly and accomadating. No high pressure sales which is greatly appreciated More

Great Vehicle Service Department - Horrible Sales Experience The comments below applaud the dealership that I went to after being unable to work with Lexus of Melbourne despite having purchased my last Lexus the The comments below applaud the dealership that I went to after being unable to work with Lexus of Melbourne despite having purchased my last Lexus there and believing that their Service Department to be excellent. They are 4 miles from my home. **After trying to communicate my needs to them over several months I realized that the salesperson I thought I was working with had NO idea what I was looking for. Basically an easy transaction as defined herein: **Lease return of 2014 RX-350 and re-lease or purchase a 2015 or 2016 LEXUS RX-350. **I had done all necessary research and was ready to move forward. When I spoke to the salesperson I reviewed my needs and she had a manager contact me. He left a ridiculous voice message that indicated that if I wanted a car not in stock that a dealer swap/vehicle locate would cost me $450. (This is highly aberrant in standard auto sales.) **This caused me to visit the Lexus of Orlando web site and check their inventory. They had the car I was looking for and contacted me within 15 minutes. Less than 24 hours later I purchased the exact car I was looking for. Easy and pleasant negotiations and good advice from them. **Driving the extra 54 miles resulted in a superb experience and excellent deal. I guess this explains why Orlando Lexus does a sales volume of 5 TIMES the other dealership which is apparently, 'A LEGEND IN IT'S OWN MIND." Respectfully submitted ==> A thrilled 3 time RX 350 owner. More

fantastic Every minute in your facility we felt not rushed and relaxed. Shannon Mayer was phenomenal and very informing all the staff in your facility were GREA Every minute in your facility we felt not rushed and relaxed. Shannon Mayer was phenomenal and very informing all the staff in your facility were GREAT More

Don gave me a deal I couldn't refuse! Don Copolla made my experience at Lexus of Melbourne a positive one. I did NOT plan on purchasing a car this day but Don was very thorough and extra Don Copolla made my experience at Lexus of Melbourne a positive one. I did NOT plan on purchasing a car this day but Don was very thorough and extra friendly. Our test drive was not rushed and limited to just the hill down the street. He's an amazing salesman and I would personally recommend him to anyone looking for a luxury car. Thanks Don! More

Great dealership. Enjoyed getting lucky enough to have Keith Croft as our Salesman. He spent a lot of time with us and didn't make us feel pressured. The Lexus vehicles Enjoyed getting lucky enough to have Keith Croft as our Salesman. He spent a lot of time with us and didn't make us feel pressured. The Lexus vehicles speak for themselves. We just bought our 4th Lexus. We will come back when we are ready for another Lexus and hope Keith is still there. More

We had a great experience purchasing our 2016 Lexus! This is the second car we've purchased from Lexus of Melbourne and there was no pressure to buy. The salesman was great. He was patient and answered This is the second car we've purchased from Lexus of Melbourne and there was no pressure to buy. The salesman was great. He was patient and answered all our questions and then some. Since we've done business with them previously, we new they had great service and a real friendly environment. We were able to stay with the same service writer we've always used. She's been with them for quite a few years and is familiar with her customers and their needs. I highly recommend this dealership. More

Streamlined purchase I bought an RX 350 today and Ben Glover could not have done a better job!! I really appreciate his way of dealing with my husband and I. He listened t I bought an RX 350 today and Ben Glover could not have done a better job!! I really appreciate his way of dealing with my husband and I. He listened to what we needed and then put what he heard to work for us. More

Service performed by John Lohne continues to be excellent John is responsive, friendly and professional. He give excellent advice and I TRUST him! Please share with your management the quality of effort that John is responsive, friendly and professional. He give excellent advice and I TRUST him! Please share with your management the quality of effort that John provides. I return to Lexus because of him! More