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Lexus of Melbourne
Viera, FL
2,659 Reviews
Here at Lexus of Melbourne we're committed to providing you the best luxury car-buying and servicing experience possible. Our dedication to your complete satisfaction is more than just a slogan; it's the only way we do business. From the moment you visit our Melbourne-area dealership you can expect to be treated with respect, integrity and honesty.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 2,659 reviews
December 20, 2015
Awesome I have bought 8 cars in the past, this is my first Lexus and must say it was the best car buying experience I have ever had. I work with Both Justin F I have bought 8 cars in the past, this is my first Lexus and must say it was the best car buying experience I have ever had. I work with Both Justin Francisco and Justin Hinderliter, they were both very profession attentive and so helpful. More
by Spicers18
Employees Worked With
Rene (finance manager), Justin Francisco, Justin Hinderliter
December 18, 2015
Excellent as always! Been with Lexus of Melbourne since I moved here in 2010. Best service of all Lexus dealers I've dealt with. My service advisor is Jamie Coates and m Been with Lexus of Melbourne since I moved here in 2010. Best service of all Lexus dealers I've dealt with. My service advisor is Jamie Coates and my sales rep is Shannon Mayer....excellent service every visit! More
by TAHarder
Employees Worked With
Jamie Coates, Shannon Mayer
December 17, 2015
10K service From the scheduling process through my departure my experience was positive. Brian was courteous, professional and helpful. I would recommend Lexus o From the scheduling process through my departure my experience was positive. Brian was courteous, professional and helpful. I would recommend Lexus of Melbourne to all. More
by Hewittrx350
Employees Worked With
Brian
December 16, 2015
5 STAR CARE AS A NEW CUSTOMER I HAVE FOUND ALL OF THE PEOPLE WITH WHOM I'VE COME INTO CONTACT HELPFUL AND CONSIDERATE MAKING EACH PART OF MY LEASING A NEW NX SUV AS A NEW CUSTOMER I HAVE FOUND ALL OF THE PEOPLE WITH WHOM I'VE COME INTO CONTACT HELPFUL AND CONSIDERATE MAKING EACH PART OF MY LEASING A NEW NX SUV A PLEASANT EXPERIENCE...TOM, THE SALESMAN COULD NOT BE MORE HELPFUL AND JUST PLAIN NICE!!! AND I ENJOYED WORKING ON THE FINANCIAL PORTION WITH DANNY. More
by Sands
Employees Worked With
Tom Hakimi
December 16, 2015
The best in the business! Brian Toker is the best in the business when it comes to service. He is thorough, professional, and courteous plus he ensures complete customer satis Brian Toker is the best in the business when it comes to service. He is thorough, professional, and courteous plus he ensures complete customer satisfaction. He and the other staff go out of their way to keep everyone satisfied. In a world where customer is lacking, Lexus of Melbourne is the Gold Standard. More
by Nolimitpastord
Employees Worked With
Brian Toker
December 15, 2015
Much improvement since last visit Had a bad experience 4 years ago but this time it was very pleasant and I was treated with kid gloves. wonderful experience this time Had a bad experience 4 years ago but this time it was very pleasant and I was treated with kid gloves. wonderful experience this time More
by klr
Employees Worked With
Justin Francisco
December 10, 2015
very good will buy my net car here. I had a 2115 RX 350 F Sport liked it very much so was glad to buy a 2016. The 2016 is really niceLike my new color black. I had a 2115 RX 350 F Sport liked it very much so was glad to buy a 2016. The 2016 is really niceLike my new color black. More
by Pete
Employees Worked With
December 03, 2015
service review I have been driving Lexus products for almost 12 years and your service department is why I keep coming back. Jamie Coates is a fantastic representati I have been driving Lexus products for almost 12 years and your service department is why I keep coming back. Jamie Coates is a fantastic representative and a Huge asset to your dealership. More
by pete1343
December 03, 2015
Awesome customer service as always! Jaime has always given us outstanding customer service, along with the rest of the Lexus of Melbourne crew! Jaime is always accommodating to our crazy Jaime has always given us outstanding customer service, along with the rest of the Lexus of Melbourne crew! Jaime is always accommodating to our crazy schedules to make sure that servicing our vehicle is not a burden. More
by Samara0912
Employees Worked With
Jaime Coates
December 01, 2015
Enjoyed my visit. I had my 2014 250C serviced and extremely pleased. John Lohne was courtesous, friendly,knowledgeable, and helpful. He arranged a loaner for me. Will c I had my 2014 250C serviced and extremely pleased. John Lohne was courtesous, friendly,knowledgeable, and helpful. He arranged a loaner for me. Will continue to have my car serviced at Lexus. More
by Newcar
Employees Worked With
