Lexus of Melbourne

Honest and good. Very nice to purchase from this group. Very honest and keep their word. John M did a great job helping us. Keep up the good work. Very nice to purchase from this group. Very honest and keep their word. John M did a great job helping us. Keep up the good work. More

Outstanding !!!!!!!! Outstanding! Love The vehicle, price, GREAT CUSTOMER SERVICE, receptionist , sales person ( Justin Hinderliter --> The BEST ) , negotiations, all the Outstanding! Love The vehicle, price, GREAT CUSTOMER SERVICE, receptionist , sales person ( Justin Hinderliter --> The BEST ) , negotiations, all the way to the people how clean & put all in order in my brand new GX460 2016! I highly recommend Justin Hinderliter , professional, friendly and most important work with you diligently. I definitely recommend this dealership. Thanks guys! More

Amazing experience Sales experience was seamless and effortless. I wasn't over sold and looked only at what I wanted to look at. Would definitely come back for my next c Sales experience was seamless and effortless. I wasn't over sold and looked only at what I wanted to look at. Would definitely come back for my next car and work with the team! More

An Exceptional Car Buying Experience My wife and I have had our Lexus serviced at Lexus of Melbourne for the past 4 years and have been extremely satisfied with the level of customer serv My wife and I have had our Lexus serviced at Lexus of Melbourne for the past 4 years and have been extremely satisfied with the level of customer service we have been given by our Service Advisor, John Lohne. John always goes out of his way to show us that we are valued customers. So when it came time to buy another Lexus, we returned to Lexus of Melbourne to work with Nicole DeVos, a Sales Associate who we met a few years ago while having our car serviced. She always displayed enthusiasm in the product she was selling and always had a great attitude and professional demeanor. Nicole showed us that she was as excited for us to get our car as we were! Great job, Nicole!!! We highly,highly recommend this dealership!!! More

Great car buying experience From the time we walked into the dealership to the time we drove our new car calm was a totally pleasurable experience Our salesman Shane, was ex From the time we walked into the dealership to the time we drove our new car calm was a totally pleasurable experience Our salesman Shane, was extremely professional, knowledgeable and patient throughout the complete process. Overall was a great experience for my wife and myself! We would highly recommend Lexus of Melbourne and Shane to any of our friends More

Exceptional Nicole DeVos was our sales associate and she was great. We wouldn't have done the deal without her working so well with us. She worked on my surprise Nicole DeVos was our sales associate and she was great. We wouldn't have done the deal without her working so well with us. She worked on my surprise for my wife 100%. I wanted to surprise my wife with a vehicle for Christmas and Nichole was so helpful with pulling this off. A lot of sales people can be unhelpful but not Nicole, she was great. She worked with me with such professionalism it just was great. I can't say enough good things about Nicole. GREAT, GREAT SALESPERSON! More

Easy to work with. Great experience! Great experience. Easy to deal with. Delivered as promised. No hidden fees or additional charges. Beautiful showroom. Free sodas and snacks. TV with m Great experience. Easy to deal with. Delivered as promised. No hidden fees or additional charges. Beautiful showroom. Free sodas and snacks. TV with movies. And that's all folks. More

Replacement Lexus Purchased an ES 350 to replace a GS 300. Outstanding patience by sales and management in selection of vehicle, resolving minor personal preferences, Purchased an ES 350 to replace a GS 300. Outstanding patience by sales and management in selection of vehicle, resolving minor personal preferences, explaining differences in options, providing test driving of multiple vehicles, accommodating delivery schedules, coaching on long-term advantages, etc. Provided the "personal touch" one would expect from a quality dealer. More

Jamie Coates is outstanding in her customer sensativity See above, Jamie is excellent. Her knowledge and understanding of customer drivers is beyond good. I trust and believe that she has my well being at h See above, Jamie is excellent. Her knowledge and understanding of customer drivers is beyond good. I trust and believe that she has my well being at heart and also will do what is expected and necessary to keep me operating my Lexus, with cost concerns ,as a factor. More

Really helpful and informative crew at Lexus of Melbourne Honestly, I've never experienced this level of professionalism at any other dealership. The sales people are low pressure and just really nice. Justin Honestly, I've never experienced this level of professionalism at any other dealership. The sales people are low pressure and just really nice. Justin answered all my questions and was a most helpful and calming person. I can't say enough about how very straight forward and accommodating he was! Everyone through the whole experience impressed my husband and me. Recommend! More