Lexus of Manchester - Service Center

Wheel Scratches Scratched front wheel on granite curbing. Wanted to make sure there were no balance or alignment problems. Both Chris & Dawn did their usual terrifi Scratched front wheel on granite curbing. Wanted to make sure there were no balance or alignment problems. Both Chris & Dawn did their usual terrific job. More

quick battery replace I only take my gx470 to ira lexus Manchester so when my battery died I made an appointment and was in the same day and as always Laurie B took excelle I only take my gx470 to ira lexus Manchester so when my battery died I made an appointment and was in the same day and as always Laurie B took excellent care of my gx. More

Great Service Josh Maquis is the best service writer I have ever dealt with, he is polite, professional and extremely knowledgeable. He has always given me a thorou Josh Maquis is the best service writer I have ever dealt with, he is polite, professional and extremely knowledgeable. He has always given me a thorough explanation of what will be done, and what was done. If he tells me that a procedure will take about an hour he is correct give or take 5 minutes. More

20k service I arrived to the dealership at 6:45 I was promptly greeted by Barry inservice, My Lexus was processed. Barry grabbed the shuttle van and drove me ov I arrived to the dealership at 6:45 I was promptly greeted by Barry inservice, My Lexus was processed. Barry grabbed the shuttle van and drove me over to my appointment. Kelli called me told me my vehicle was ready for pickup so then she dispatched valet to pick me up and my car was ready to go. More

excellent service, friendliness, cleanliness and all around great experience and certainly will continue to go here...it is a sense of security to go to servic service, friendliness, cleanliness and all around great experience and certainly will continue to go here...it is a sense of security to go to service my lexus with this comfort More

Flexible Laurie and the team were great. The day we arrived the service department was a bit back logged so we waited for about 45 minutes to sit with Lori. Laurie and the team were great. The day we arrived the service department was a bit back logged so we waited for about 45 minutes to sit with Lori. At that time she realized our service would take us a bit of time, so she had us head home and had a driving deliver us a loaner car while he picked up our vehicle. The next day she had a driver deliver us our vehicle and take back with her the loaner car. In the interim she and John filled our car with gas. Very much appreciate that she made your schedule work with our hectic schedule. Thank you! More

Very organized, quick work, enthusiastic personnel. Staff was welcoming, service was executed in a timely manor and facility was clean & pleasant. Service personnel are confident & adequately explain th Staff was welcoming, service was executed in a timely manor and facility was clean & pleasant. Service personnel are confident & adequately explain the work. It was a pleasure to be there. More

Excellent Service Got the issue straightened out and was very cost-efficient. Laurie was great, she advised well and got us a good deal. Will be back in the future for Got the issue straightened out and was very cost-efficient. Laurie was great, she advised well and got us a good deal. Will be back in the future for services. More

Excellent, professional welcoming I didn't need much done this time. they didn't try to sell me anything extra. They completed the work in the time that they said they would. I didn't need much done this time. they didn't try to sell me anything extra. They completed the work in the time that they said they would. More

Always excellent Thank you for an excellent experience. I was able to schedule within 24 hours. You communicated the time it would take and finished early, offered m Thank you for an excellent experience. I was able to schedule within 24 hours. You communicated the time it would take and finished early, offered me a ride and were pleasant as always. Thank you! More