Lexus of Manchester - Service Center

ES 330, 2004 with over 206,000 miles. Estimate to repair. After receiving the news that our car needed more work than we wanted to spend, my husband and I had decided to we meet with Judy Routhier who procee After receiving the news that our car needed more work than we wanted to spend, my husband and I had decided to we meet with Judy Routhier who proceeded to help us through the process of purchasing a newer car. Judy took the time to run us through a new car purchase and ultimately getting a 2010 ES 350 with just 43,000 miles. We went in for an estimate on a 2004 ES330, bought a used 2010 ES350 and drove home with our new purchase, all in the same day. We were very happy. More

10K Service It was quick - it was friendly. Had my car ready in advance of promised. The dealership was clean and quiet. I was able to work while waiting - and It was quick - it was friendly. Had my car ready in advance of promised. The dealership was clean and quiet. I was able to work while waiting - and the bagels were great! More

Excellent service experience Very polite, welcoming and accommodating high quality service. Starting from reception area to easy access of a loaner vehicle, breakfast provisions, Very polite, welcoming and accommodating high quality service. Starting from reception area to easy access of a loaner vehicle, breakfast provisions, and very nicely washed and polished vehicle at the end of the service to my vehicle---all contributed to a very pleasing visit experience. More

60k service I enjoy taking my car to this dealership. It's always immaculately clean and everyone is very friendly. The loaner's car I requested was a brand new I enjoy taking my car to this dealership. It's always immaculately clean and everyone is very friendly. The loaner's car I requested was a brand new RX350 model with all the bells and whistles, a good marketing strategy. :) I highly recommend this dealership. More

Superb Service When I arrived for my appointment Barry Chase had my paperwork ready and I was expeditiously processed. The client waiting area and amenities are exc When I arrived for my appointment Barry Chase had my paperwork ready and I was expeditiously processed. The client waiting area and amenities are excellent, staff kept me informed of the progress on my vehicle, and I felt they were genuinely sincere in ensuring that I received quality service. Any questions I had were promptly responded to and when the servicing of my vehicle was completed and returned to me I noted that it was cleaned and vacuumed. I greatly appreciate the service Ira Lexus provides. More

IRA Lexus Extremely Supportive All personnel at IRA Lexus were exceedingly responsive and supportive in providing a loaner car and correcting the problem issue with my wife's HS250h All personnel at IRA Lexus were exceedingly responsive and supportive in providing a loaner car and correcting the problem issue with my wife's HS250h. They are very customer oriented. More

Great service, as always I have used this dealership's service department for over ten years, and never had an experience less than 100% satisfactory. Reliable, well document I have used this dealership's service department for over ten years, and never had an experience less than 100% satisfactory. Reliable, well documented, thorough. There are cheaper options but the quality of work and reliability of my cars has always been my top priority. Thank you Laurie and team! More

20,000 mile check up My experience was great! I would recommend the service department to my friends and co workers. Everyone was pleasant and the surroundings where comfo My experience was great! I would recommend the service department to my friends and co workers. Everyone was pleasant and the surroundings where comfortable. Sincerely, Pete Silva More

Superior Service Advisor Laurie was attentive, honest, and efficient. A pleasure to work with. She went above and beyond to provide superior service and I would recommend her Laurie was attentive, honest, and efficient. A pleasure to work with. She went above and beyond to provide superior service and I would recommend her to the most discriminating of customers. More

Great Service Brought the car in for 75K mile service and was very pleased with the professionalism of the staff. Laurie was very helpful and great to work with. Brought the car in for 75K mile service and was very pleased with the professionalism of the staff. Laurie was very helpful and great to work with. More