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Lexus of Lincoln
Lincoln, NE
66 Reviews
Welcome to Lexus of Lincoln, your full service Lexus dealer offering new Lexus, used luxury car sales, financing, Lexus parts and accessories and auto repair and service. As a Lexus dealer, we are committed to delivering exceptional service aimed at your complete satisfaction.
Our passion is providing you with a world-class ownership experience. We invite you to stop by our Lexus dealership and experience the exceptional service firsthand.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 66 reviews
September 23, 2026
Terrible communication, terrible customer service. Let us drive 125 miles to buy a car that was not ready. Talked with multiple employees from Baxter who assured us the car was ready to buy, car was f Let us drive 125 miles to buy a car that was not ready. Talked with multiple employees from Baxter who assured us the car was ready to buy, car was filthy with several chips in the windshield. Waited 2 hours at the dealership to have the car detailed, the car never moved. Ended up walking out with our check in hand, General Manager Brad contacted us to help us purchase the car remotely. I asked for compensation for driving 250 miles and waiting over 2 hours, my time and mental health are worth something but according to Brad Richey it isn't. We left the dealership upset, but his phone call left us feeling more discouraged. According to him they have a standard to uphold, and didn't appreciate my perspective that the standard had already been tarnished. This is our second bad experience with Baxter, I think they should hire more competent employees. More
by hayman4647
Employees Worked With
Brad Richey
April 24, 2026
Isaiah was great to work with. It was my first time buying a car, and he was extremely helpful in walking me through the entire process step by step. He made everything easy to und It was my first time buying a car, and he was extremely helpful in walking me through the entire process step by step. He made everything easy to understand and never made me feel rushed or pressured. I really appreciate how patient and informative he was. I would definitely recommend him and the dealership to anyone looking to buy a car! More
by graceehoyt
Employees Worked With
Isaiah
March 04, 2026
We had a wonderful experience working with Mr. Luke at Lexus of Lincoln. From the moment we arrived, he was professional, patient, and genuinely helpful. He took the time to carefully explain all Luke at Lexus of Lincoln. From the moment we arrived, he was professional, patient, and genuinely helpful. He took the time to carefully explain all the features of each vehicle and made sure we fully understood our options. He also let us test drive a couple of cars so we could confidently choose the one that best fit our needs. Mr. Luke went above and beyond by assisting us in receiving a military discount, which we truly appreciated. His attention to detail and dedication made the entire process smooth and stress-free. Overall, it was a very pleasant experience for our family, and we are grateful for his excellent service. We highly recommend Mr. Luke to anyone looking to purchase a vehicle at Lexus of Lincoln! More
by Seif
Employees Worked With
Luke
February 27, 2026
The entire staff at Lexus of Lincoln (Isaiah, Tobias, Vic, Brady and Marie) was professional, cordial and extremely patient with me as I purchased my first Lexus! Vic, Brady and Marie) was professional, cordial and extremely patient with me as I purchased my first Lexus! More
by Tculirish
Employees Worked With
See above
January 29, 2026
Update: changed rating from 2 stars to 4. We heard back from Luke who apologized and offered to bring the car to us to test drive. We also got a phone call from the manager. So while we can’t We heard back from Luke who apologized and offered to bring the car to us to test drive. We also got a phone call from the manager. So while we can’t get our time back we are happy they are acknowledging their error and are trying to rectify it. Original Review: Showed up randomly just to see what was on the lot. Met Luke who we set up an appointment with to test drive a Hybrid Lexus TX. He seemed very nice and communicative at the time. We didn’t love the sport style seats so didn’t purchase. A few months went by (holidays) and we set up another appointment (again working with Luke) to test drive a regular Lexus TX (non hybrid). We set up an appointment for a Friday afternoon, showed up right on time, were told by the receptionist they weren’t sure where Luke was so were told to sit and wait at a table and chairs in the showroom. We sat there for 30 minutes with no one checking in, no offers of water or anything. After 30 minutes we asked the receptionist where Luke was and was told he was with another client. When we asked if there was anyone else who could show us/let us test drive the car we were told no despite seeing multiple salespeople walking around the showroom or in their offices alone (our guess is they have an unspoken rule not to “steal” clients from each other). We live 30 minutes one way from the dealership so all in all wasted an hour and a half for nothing as well as wasting valuable work time off. If Luke was going to be busy for our appointment he should have communicated so with us or made an arrangement to have someone else show us the vehicle. Highly disappointed and not what you would expect from a dealership that is supposedly luxury. More
by Huskergal
Employees Worked With
Luke
January 20, 2026
Edgar Perfecto did an outstanding job finding me the vehicle I was looking for. I drove several different models of the RX 350, both in Lincoln and Omaha (which Edgar arranged). He kept me in the loop vehicle I was looking for. I drove several different models of the RX 350, both in Lincoln and Omaha (which Edgar arranged). He kept me in the loop on inventory and called me right away when the model and color I wanted came in. If you want someone easy to work with ask for Edgar. More
by Dave
Employees Worked With
Edgar Perfecto
January 18, 2026
My husband and I had a great experience working with Bret. He was an honest salesman, and was quite knowledgeable! He made us feel welcomed and appreciated even though we might have not walked out with Bret. He was an honest salesman, and was quite knowledgeable! He made us feel welcomed and appreciated even though we might have not walked out with a vehicle that day. Luckily, we did. We have been enjoying our new ride and can’t wait to refer our friends and family to Lexus of Lincoln for their next car. More
by S.nguyenpack
Employees Worked With
Bret Nelsen
