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Lexus of Knoxville

Knoxville, TN

not yet
rated
1,008 Reviews

10315 Parkside Dr

Knoxville, TN

37922

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Showing 1,008 reviews

January 11, 2019

Efficiency outstanding! Excellent rating as work done on my car was efficient and thorough. Shiloh is POC. She goes beyond CustomerCare and continues to keep customer aware More

by JMCEACHERN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shiloh Randolph
Jan 13, 2019 -

Lexus of Knoxville responded

JMCEACHERN Thank you for your positive review of your recent service. We greatly appreciate your business and look forward to seeing you again soon. Sincerely, Dino, Lexus of Knoxville.

January 11, 2019

Professional, courteous service. From the friendly greeting to when my services were completed, it was an enjoyable experience. I cannot recommend them highly enough to my friends and More

by Tucker P. Fudpucker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Rodriguez
Jan 13, 2019 -

Lexus of Knoxville responded

Tucker P. Fudpucker Thank you for your positive review. We greatly appreciate your business. Look forward to seeing you again soon. Sincerely, Dino, Lexus of Knoxville.

January 11, 2019

Perfect Shiloh was fabulous in getting my Lexus serviced, getting me into a loaner car and getting me on my way quickly. The work was done on time and correct More

by Wiegandse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shiloh Randolph
Jan 13, 2019 -

Lexus of Knoxville responded

Wiegandse Thank you for your positive review. We greatly appreciate your business. Look forward to seeing you again soon. Sincerely, Dino, Lexus of Knoxville.

January 11, 2019

Excellent as always The Parkside Lexus service is just above and beyond. Never have had a bad experience for years now. Just amazing. This is why I keep coming back and t More

by JINHARMON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Rodriguez, Shiloh Randolph, Jamison Stroupe, Shane McKinney, Kevin Page, Patrick Roberts
Jan 13, 2019 -

Lexus of Knoxville responded

JINHARMON Thank you for your positive review and being a return customer. We greatly appreciate your business and look forward to seeing you soon. Sincerely, Dino, Lexus of Knoxville.

January 11, 2019

Service on my GS Completely satisfied with the service andthe work I do. Very friendly Highly recommend their service department at Lexus of knoxville. I Have service More

by ACARROLL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hunter Knight, Jamison Stroupe, Shane McKinney
Jan 13, 2019 -

Lexus of Knoxville responded

ACARROLL Thank you for your positive review of your recent service. We greatly appreciate your business and look forward to seeing you again soon. Sincerely, Dino, Lexus of Knoxville.

January 10, 2019

Gracias Always a pleasure to be taken very good care of by Michael Rodriguez. We have never experienced such customer service as we have gotten from your who More

by JWASMOND
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Rodriguez
Jan 13, 2019 -

Lexus of Knoxville responded

JWASMOND Thank you for your positive review. We greatly appreciate your business and look forward to seeing you again soon. Gracias, sincerely, Dino, Lexus of Knoxville.

January 10, 2019

Service department is excellent Kevin Page is beyond EXCELLENCY What a perfect gentleman Kevin notified me thru out the time I was there what was happening with my Lexus Kevin ev More

by Miss Emma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
All employees are excellent even the girl who sets out the snack bar area, Brian McCulloch, Kevin Page
Jan 13, 2019 -

Lexus of Knoxville responded

Miss Emma Thank you for your positive review and wonderful experience with us. We greatly appreciate your business. Look forward to seeing you again soon. Sincerely, Dino, Lexus of Knoxville.

January 10, 2019

Superb Friendly, Professional, Thorough! THIS is why I switched to Lexus! Shiloh tops the team. This time she put everyone to work to find a package I left i More

by DDELEESE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shiloh Randolph
Jan 13, 2019 -

Lexus of Knoxville responded

DDELEESE Thank you for your positive review. We greatly appreciate your business. Glad Shiloh and the team could find your missing package. We look forward to seeing you again soon. Sincerely, Dino, Lexus of Knoxville.

January 09, 2019

It was a good experience! Patrick was amazing! The experience was great. The only reason I gave 4 stars is because the inside of my car was dirty when I picked it up. Other tha More

by KIMBERLY.BARNETT002
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Roberts
Jan 13, 2019 -

Lexus of Knoxville responded

KIMBERLY.BARNETT002 Thank you for your comments. Glad your experience was great with us but we disappointed with not cleaning the inside of your car. We have escalated this issue to our service management team and they will handle accordingly. Please give us another try. Sincerely, Dino, Lexus of Knoxville.

January 09, 2019

Excellent Everyone was very professional, yet personable. They were very knowledgble and was able to answer all our questions. We never felt pressured or rush More

by D5DIXON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Homer, can't remember his last name., Catherine Vandergriff, Chad House
Jan 13, 2019 -

Lexus of Knoxville responded

D5DIXON Thank you for your positive review. We greatly appreciate your business. Look forward to seeing you again soon. Sincerely, Dino, Lexus of Knoxville.

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